I worked at IPowerWeb full-time (More than a year)
Decent training, free coffee, tea, and friday bagels. I learned many great phone techniques that I have helped me be successful in my current position.
The commission structure was changing so frequently, and communication about changes was not clear. So it felt like chaos at some times. There was definitely a boys club, fortunately that didn't affect my job, but it was frustrating to see quality employees leave because they were not treated fairly.
Advice to Management
Clear communication about your standards/goals
The process took 2 weeks. I interviewed at IPowerWeb (Phoenix, AZ) in March 2011.
I was first called after submitting an online application for the position. This consisted of a basic phone interview with your standard customer service and sales related experience questions. After this I was asked to come in for a in-office interview. I was interviewed by 3 different individuals, one after the next asking a battery of questions about my previous experience related to the job. About a week later I was sent an email explaining they had filled the position with a more qualified candidate.
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