Working at IRT | Glassdoor

IRT Overview

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Pompano Beach, FL
1001 to 5000 employees
1993
Company - Private
Business Services
$50 to $100 million (USD) per year
Unknown

IRT Reviews

2.6
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Richard Eychner
17 Ratings
  • "At&t roadside Assistance dispatcher"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL
    Recommends
    Positive Outlook

    I worked at IRT part-time (More than a year)

    Pros

    I enjoyed the fact that they had incentives for the employees. such BBQ, rewads, they even had a pool table to use while on break.

    Cons

    The calls can get a little overwhelming, and you must be able to keep up with quota.

See All 48 Reviews

IRT Interviews

Experience

Experience
75%
12%
12%

Getting an Interview

Getting an Interview
66%
33%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Miramar, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 4 days. I interviewed at IRT (Miramar, FL).

    Interview

    At first you had to fill out a form on a computer. Typical application stuff like name and phone number. Then once completed you sat around for a different computer to become available to take a "test" the test was basically being able to find info on a website. Then I was told that because I passed that "Test" I would have an interview. At this point in time I had been there for over an hour. I sat around waiting for an interview for about 3 more hours when i was told that I wouldn't be getting an interview that day and I should come back the next day.

    When I came back the next day, it was more waiting. I waited for another one to two hours to be seen and when I finally was I had resumé in hand and was told that it wasn't necessary and that I should save it! Never in my life had a resumé been turned away during the interview process! Anyway, typical interview questions were asked... What are your greatest strengths, when was a time you overcame adversity, nothing to out of the ordinary. After that was over I was told to come back the next day for another interview.

    I cam back for a third time and had another interview that was much shorter than the first, but along the same lines, where they just asked general information of me. I was then told that I was hired and that training started the following Monday at 11:00 A.M and would last several weeks. I had made plans accordingly and prepared for my upcoming training. Low and behold I was called Sunday night and told that the schedule had been changed from 11:00 A.M. to 9:00 A.M. When I reported for training with several other new hires, we were told that the training schedule would be changed yet again, but the weren't sure of when and how it would be changed, but they'll let us know when it does.

    Finally on Friday they told us that the training schedule was being changed again, starting the following Monday. All in all, it had been changed 4 times from the day I was hired to the time I finished training

    Negotiation

    No, they offered an amount and it was take it or leave it.

See All 9 Interviews

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