IgniteTech

IGNITETECH EXPANDS CX SOFTWARE PORTFOLIO WITH ACQUISITION OF BRYTERCX ASSETS AUSTIN, Texas — January 27, 2022 — IgniteTech™, the company “Where Software Goes to Live™,” today announced that a definitive agreement has been signed by all parties for the acquisition of certain assets of BryterCX, a provider of end-to-end customer journey solutions that take customer experience (CX) to the next level. BryterCX’s Journey Intelligence™ platform uses breakthrough AI and machine learning to provide users with robust journey insights that uncover clear business opportunities. Powered by patented technology, BryterCX’s solution generates user-friendly visualizations of metrics and actionable alerts that organizations use to effortlessly measure, monitor, and manage all aspects of customer journeys across multiple channels. This can be used to optimize customers’ experiences with organizations throughout all industries. This latest acquisition builds on 2021 — a year of record growth for IgniteTech — with yet another addition to the IgniteTech software library, now home to over 60 solutions

IGNITETECH GROWS THROUGH MERGER OF ACLATE AUSTIN, Texas — February 17, 2021 — IgniteTech™, the company “Where Software Goes to Live™” and its parent, ESW Capital, today announced the merger of sister operating company Aclate Inc. into IgniteTech. With this acquisition, Aclate’s eleven software solutions will now be part of a much larger business unit that has been profitably operating for over ten years, providing additional resources to both the Aclate and IgniteTech customer bases “Integrating the Aclate solutions and prestigious customer base into the IgniteTech organization continues to drive momentum and add fuel to the ‘Re-Ignited’ vision and efforts we announced for 2021,” said Eric Vaughan, IgniteTech’s CEO. Read More