Impact Networking Careers | Glassdoor

Impact Networking Overview

Lake Forest, IL
201 to 500 employees
1999
Company - Private
Information Technology
$100 to $500 million (USD) per year
Visit our careers section for latest job postings: http://www.impactmybiz.com/Careers/

Founded in 1999, Impact is a fierce competitor in providing business process optimization for growing companies. Impact employs more than 450 people at our 12 Midwest ... Read more

Mission: Our One Source business model minimizes typical pains associated with multiple vendors. Our Account Managers and Consultants offer support to Directors and C-Level stakeholders by assessing the role of information and document workflow in the enterprise. Utilizing our in-house ... Read more

Company Updates

  • New Rosemont baseball stadium to be called Impact Field The new independent league baseball stadium under construction in Rosemont will be called Impact Field, after Impact Networking and the Chicago Dogs baseball team inked a 12-year naming rights deal.

    New Rosemont baseball stadium to be called Impact Field

    The new independent league baseball stadium under construction in Rosemont will be called Impact Field, after Impact Networking and the Chicago Dogs baseball team inked a 12-year naming rights deal.

  • Our valued Madison clients had plenty of positive feedback about their experiences with Impact. Check out this video to discover what sets Impact apart from the competition. As a partner in providing business optimization for growing companies, we pride ourselves on being the best at everything we do. What’s our secret? Listen closely at the 2:57 mark to find out! http://glassdoor.com/slink.htm?key=vQ4R3

    Impact Client Testimonials | Madison

    Our valued Madison clients had plenty of positive feedback about their experiences with Impact. Check out this video to discover what sets Impact apart from the competition. As a partner in providing business optimization for growing companies, we pride ourselves on being the best at everything we do. What's our secret?

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Impact Networking – Why Work For Us?



Chicago Tribune's First Place Winner in Small Business Category of 2015 Top Workplaces Award.

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Impact is a young, innovative company seeking champions to join our award-winning corporate culture. Every Impact office is filled with vibrant, hard-working, goal-oriented, unique individuals that create an energetic workplace that people love coming to every day.

All of our promotions are done from within based on performance, not tenure. What this means to you is that you are monetarily rewarded for your hard work and effort. You don’t have to try to climb the corporate ladder or wait for someone to retire or get promoted before you can move up. 

A company is as good as the people it employs. If you enjoy setting goals and exceeding them, we encourage you to consider joining our high-impact team.


Visit our Careers Section       
Follow Us: Facebook | Linkedin | Instagram | Twitter


Our interview & evaluation process for Account Managers consists of 6 stages:

Online Application Process/Campus Events and Career Fairs

Every candidate must fill out our standard online application. Recruiters often meet candidates at various events/career fairs where candidates have the chance to provide resumes and speak to them directly. 

Recruiter Screening
After reviewing and verifying background information, every candidate is then screened by our Corporate Recruiters through a phone interview to evaluate if they are qualified for a position at Impact.  

Manager Interview
After a candidate has been initially vetted, an in-person interview is setup. Based on location openings, candidates will interview with a specific branch manager that will evaluate the individual in order to determine if they are the right fit for the position and team.  

Account Manager Ride-along Day
If approved by the hiring Branch Manager, a ride-along day is scheduled with an Account Manager from the branch. This is an opportunity for the candidate to get a better understanding of what the job entails on a daily basis. During the ride-along day, Account Managers will observe how candidates performed and interacted throughout the day in order to give an in-depth evaluation to the Hiring Manager  

Executive Interview
The final interview will take place at Corporate Headquarters in Lake Forest, IL with either the President of Impact or our VP of Sales. The interviewer will make the final determination for hire.

The interview process can take an average of 30-60 days and will require business professional attire.  

Post Hiring Evaluation
After a candidate is hired, they will be continuously evaluated throughout the New Hire process. First, New Hires attend a two-week bootcamp where they will begin training. After bootcamp, they will be tested on what they have learned, followed by an evaluation by the Corporate Trainer. Once the initial bootcamp process is complete, there will be a 90-day performance review.

On-going Education: Account Managers & Service Technicians

Account Manager Training Program

Extensive on-boarding prepares new hires for a successful sales career at Impact. This program extends to two additional boot camps throughout their first year. This period is equally about self-discovery of employee strengths and assimilating new hires into the Impact culture. General sales skills, equipment specs and the unique Impact value proposition are introduced in a 2-week ‘boot camp’ training and reiterated throughout employment with an on-going training program. The Boot camp programs include seminars, lead generation skills, application classes, online coursework and one-on-one sessions with our corporate trainer.

Onboarding Training Program
  • New Hire Two Week ‘Boot Camp’
  • Six Month On-the-Job Training Program
  • Senior Staff Mentoring
  • Equipment Training from our Manufacturers
  • Impact Solutions Classes Taught by Department VPs
  • Senior Rep Ride Alongs
  • One-on-One Cold Calling with Corporate Trainer
  • Service Technician Shadow Day
  • Online Equipment Training Course
  • Weekly 2-Hour Friday Sales Trainings
  • Annual Sales Competitions
  • Annual University Sales Training Seminar

Service Technician Staff Training Program

Our Service Specialists also receive in depth training through a Service Boot Camp. During this training, they are exposed to copier theory including the history and basic principles of copiers, such as mechanical assembly and electrical boards. The specialists are also well informed on networking computers and drivers, both MAC and PC. Also covered are troubleshooting techniques frequently utilized in the field, for example, copier or image quality and jamming. Overall, the goal is to teach them to be most effective for a first call fix. Our specialists also work with our vendors to become certified and ensure complete customer satisfaction. This has lead to multiple certification, honors and awards that we have received from our partners, such as Konica Minolta’s Technician of the Month, Silver Seal of Excellence and Gold Seal of Excellence.


Our award-winning support staff and industry-leading technology partners perpetuates our reputation for superior customer service that drives our continued success. 

SALES, SERVICE & TECHNOLOGY SHOWROOMS 


Illinois

  • Chicago Loop & Fulton Market
  • Lake Forest
  • Darien
  • Peru
  • Rockford
  • Bolingbrook

Wisconsin

  • Milwaukee
  • Madison

Indiana

  • Indianapolis
  • Hammond


Corporate

  • Headquarters, Lake Forest, IL
  • Warehouse & Distribution, Lake Forest, IL 
  • Design & Implementation Center, Fulton Market - Chicago, IL
  • Print Production Center, Peru, IL

Our teams work together to design, implement and support our solutions and technology. We use automation to help businesses reduce redundant, manual or paper-based processes. This leads to increased efficiency and operational goals achieved.

Our “One Source” business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a mixture of document management software, custom integrations and office equipment with a strategic business plan that focuses on a long-term, on-going partnership.

These solutions are powered by industry-leading technology and supported by certified service repair technicians. We count on our employees to deliver an exceptional and successful experience, which is why fostering a positive employee culture is the final piece to delivering exceptional customer service. Impact serves more than 11,000 clients, and we continue to grow at a steady rate of 27 percent year-over-year. www.ImpactMyBiz.com Follow us: @impactmybiz

Business Process Automation

  • Work Flow Assessment
  • Process Improvement
  • Ongoing Analytics
  • Custom Software Integrations
  • Custom Interfaces

Document Management

  • Enterprise Content Management
  • Managed Print Services
  • Production Printing
  • Office Printing
  • Document Scanning

Design and Marketing

  • Strategic Branding
  • Responsive Website Design
  • Programming, Hosting and Maintenance
  • Online Marketing and Content Authoring
  • Print Collateral Design and Production

Outsourced and Managed IT

  • User Services and Support
  • Workstations and Servers
  • Infrastructure and Network
  • Managed Mobile
  • Virtual CIO




Impact Networking Reviews

3.9
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Impact Networking CEO Frank Cucco
Frank Cucco
55 Ratings
  • Featured Review

    "No company treats their employees better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Impact Networking full-time (More than 3 years)

    Pros

    Hard work is rewarded. Company trips, quarterly meetings, summer picnic and holiday party. Positive recognition and employee empowerment. You can actually have a say in the day to day business. Excellent upper management with a clear vision and a desire to grow and create opportunities for all employees. A hire from within philosophy, which creates career paths. This is a place to have a career not just a job. Don't come here if your not willing to put in the work. You can't float through life at this company.

    Cons

    Overall very well run company. Maintain what you are doing as the company continues to expand. Keep the current meetings, trips and parties in place even though we have 400 employees in multiple states.

    Advice to Management

    Expand company culture to all locations & continue to create opportunities for advancement.

See All 84 Reviews

Impact Networking Photos

Impact Networking photo of: #WhereIWork Our New Corporate Headquarters
Impact Networking photo of: Production Printer Showroom
Impact Networking photo of: Impact employees enjoy a surprise golf outing at Top Golf
Impact Networking photo of: Select college students attend Impact's Meet The Firm networking event in downtown Chicago
Impact Networking photo of: Select college students attend Impact's Meet The Firm networking event in downtown Chicago
Impact Networking photo of: Indiana University Career Fair
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Impact Networking Interviews

Experience

Experience
53%
25%
21%

Getting an Interview

Getting an Interview
36%
27%
22%
9
4

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Account Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 1+ week. I interviewed at Impact Networking.

    Interview

    Initial interview with branch manager/partner typical interview questions. Very into company culture and open about duties. Then next day did a ride along with senior rep. If all goes well schedule final interview with CEO / VP of Sales / president of company for final approval.

    Interview Questions

    • What can you bring to impact?   1 Answer
See All 28 Interviews

Impact Networking Awards & Accolades

  • Best Places to Work in Indiana, Indiana Chamber of Commerce, 2017
  • Diamond Club Member, Docuware, 2017
  • Best Places to Work in Illinois, Best Companies Group, 2017
  • Diamond Club Member, DocuWare, 2016
  • 101 Best and Brightest Companies to Work For Milwaukee, Best and Brightest, 2016
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