I have been working at Indiana University full-time (More than 3 years)
The Systems group is very collaborative and cooperative. People ask lots of questions every day and those that know the answers respond. There is constant striving to do things better. There is a lot to learn but everyone realizes it takes time. You don't have to know it all when you arrive. The vacation time and retirement benefits are great.
There is some on-boarding, but most of what you learn, you pick up in bits and pieces as you work on tickets (with help). You do both systems administration-type work as well as programming; that may be a pro or con, depending on the person.
Advice to Management
Keep working on documentation and on-boarding.
I applied online. I interviewed at Indiana University.
I applied for three separate jobs in three separate areas. There is no consistency in how interviews are conducted. Each department or entity has its own method, so it all comes down to luck of the draw in who you meet. One department's group interview felt as if they had not interviewed anyone in 20 years. It was a stiff, formal process with rote questions. Though I was a finalist, nothing substantial was revealed about the position and no real effort had been made by the interviewers to take even a cursory glance at my resume. While there are a few dedicated people in HR, it is abundantly clear that recruiting and taking care of people as applicants or employees are not priorities at this university.