Working at InfoCision | Glassdoor

InfoCision Overview

Akron, OH
1001 to 5000 employees
Company - Private
Telecommunications Services
$100 to $500 million (USD) per year
InfoCision Management Corporation, the second largest privately held teleservices company, is a leader and trusted marketing partner to many Fortune 500 companies and nonprofit, religious and political organizations. InfoCision clients are household names consumers depend on and ... Read more

Mission: InfoCision’s mission is to provide direct marketing solutions that deliver our clients the highest possible return on investment (ROI). We achieve our vision of being the highest quality marketing solutions partner by helping our clients build stronger relationships ... Read more

Company Updates

  • We are growing our team in Akron! Immediate openings for an IT Lead Application Developer, a Marketing Account Rep and an Entry Level Management position in our Akron Call Center. Apply right here on Glassdoor.

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InfoCision – Why Work For Us?

Award Winning Reputation

We partner with the nation’s top brands to provide a full spectrum of direct marketing services, including contact center engagement, interactive online applications, data analytics, and mail and variable print.

Expertise & Experience

We continue to achieve great things because of our great employees. Our award-winning workplace encourages all of our employees to reach their fullest potential both professionally and personally. Become part of our team today!

Quality Communicators

InfoCision is the leading provider of direct marketing solutions for numerous companies across a diverse range of industries. We help our clients make informed decisions that will maximize their return on investment.

2019 Akron Corporate Challenge

This is our family and we treat people as such!  Our mission is to keep the workplace fun and dynamic but still produce excellent results for our clients. We pride ourselves on being one family from the communicators on the phones to the CEO.  We work together to reach all of our client needs while we learn from each other and build lasting relationships.  

Call Center & Work From Home Opportunities

InfoCision is not like any other place you have worked before.  If you have worked in a call center, you know that most care just about the results, and not the people.  Have you ever seen a call center that looks this nice!?!  Here we invest in you- our product!  Your success is our success!  If you are willing to put in the work, so will we.  We will help to make you the best you can be!  We know our team on the on the front lines are our biggest assets which is why we have excellent tools and staff to guide you to success.  Oh, and did I mention all of the different ways to earn?  Weekly paychecks, weekly bonus, incentives for sales to be redeemed for gift cards each week, all for just doing your job!  We know that coming to a job every day can be a drag, that's why we foster a fun environment for learning and success and where the people form relationships.  I've been here for 19 years!  You don't always come here for the job, but you stay for the people and the Company!  #yourcareeriscalling


Intern & Corporate Opportunities

InfoCision is not like any other place you have worked before.  It’s not just about phone calls anymore.   We are a marketing solution provider that fosters a flexible environment that allows for personal and professional growth as well as job satisfaction.  Our workplace culture is unmatched.  From community involvement, serving our clients in and out of the office to forming lasting relationships.  We are like no other team in the industry.  Diverse skillsets and experience is what allows us to remain a leader in our industry.  We maintain the highest quality workforce by embodying three core principles into our workplace culture.  Our Commitment to Excellence is our uncompromising pledge to quality.  Whatever it Takes reflects our willingness to go beyond the call of duty and working smarter is our operating concept that pertains to a variety of corporate aspects- from eliminating waste to investing in technologies that enable more efficient operations.  We make promoting within a habit.  Our goal is to take individuals that embody our core principles and recognize the role they play.  We strive to stay ahead of our competitors in all areas which also opens up unique opportunities for growth and long term success.  As a member of our team you will join talented individuals selected to serve our many clients in many industries.  We invite you to become a marketing partner for many the businesses and organizations we serve.  We don’t want to be the one place your work, but the only place!  We’ve been here for over 30 years and we have the resources to be here for 30 more.  Apply, what are you waiting for?

Career Opportunities

We pride ourselves on offering careers – not just typical jobs. Having the right employees is the foundation to success, that’s why we compose our diverse workplace with professionals that work together to achieve excellence. InfoCision promotes a family-orientated culture that provides our employees with the perfect balance between work and home-life.

A Perfect Place for Someone Like You!

Here’s Why:

  •  Health and Dental Insurance
  •  Paid Holidays and Vacation Time
  •  Paid Training
  •  401k with Company Contribution
  •  Bonus Opportunities
  •  Free Life and Disability Insurance
  •  On-site Fitness Facilities
  •  On-site Physician
  •  Internal Promotions
  •  Workplace Wellness Programs

InfoCision Reviews

  • "sales manager"

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at InfoCision full-time


    great place to wrk


    can be a to fast pace environment

    Advice to Management

    none really

See All 357 Reviews

InfoCision Photos

InfoCision photo of: Akron Corporate
InfoCision photo of: 2019 Cornhole Tournament
InfoCision photo of: Akron-Canton Regional Foodbank Selfless Elf 2018
InfoCision photo of: Customer Contact Week Outstanding Outsource Provider of the Year 2018
InfoCision photo of: Heart Walk 2019
InfoCision photo of: Intern Appreciation Day 2019
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InfoCision Interviews



Getting an Interview

Getting an Interview





    Communicator Interview

    Anonymous Employee in Austintown, OH
    Accepted Offer
    Neutral Experience
    Average Interview


    I applied online. The process took 5 days. I interviewed at InfoCision (Austintown, OH).


    The interview started almost 15 minutes late, there was no talk about wages, she didn't even mention that it was full time, I figured that out for myself. I was hired during my interview though.

    Interview Questions

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InfoCision Awards & Accolades

  • Gold MVP Quality Award, Customer Interaction Solutions magazine, 2015
  • Telesales Innovation Award, Comcast Corporation, 2018
  • Outsourcing Provider of the Year, CCW, 2018
  • Best Training & Development Program, Honorable Mention, CCW, 2018
  • OOD Employer Partner of Inclusion Platinum Award, Opportunities for Ohioans with Disabilities, 2018
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