Mission: In our various content areas—from youth engagement and education to leadership, health, advocacy and peace and security—we explore the complex system dynamics that affect our communities and the interventions that lift them up and support them.
Employees are smart and committed, and genuinely interested in their clients and in informing change in the nonprofit sector. The client projects are interesting, and work on multiple projects simultaneously keeps things interesting and busy. The company's approach to rigorous and applied evaluation, research and strategy is great - the focus is on producing good work that is useful and relevant. Working at a for-profit that serves the non-profit sector gives employees the best of both worlds: the opportunity to do good with competitive compensation and organizational resources to support the work.
It's a woman-owned, small business, and there are plenty of advantages to being part of a more intimate work "family." I am still close to several employees and a wonderful group of alumni. The staff and management have genuine care and concern for others in their professional and personal lives.
I worked my way up in the company and was encouraged to do so. While moving between positions takes time and lots of hard work, there is room and a desire to to promote from within.
Internal capacity can often be quite unevenly matched to the client work, and is sometimes unevenly distributed among staff. The pressure to win new projects and keep to billable hours can create fatigue and burnout among staff, particularly among those juggling work and family responsibilities. However, these are likely issues at most consulting firms. The company was often slow and resistant to resolving internal issues such as employee performance and interpersonal conflict. At times, more intentional support (coaching, supervision, training) was needed to help staff attain and succeed with new roles and responsibilities.
Advice to Management
Keep up the good work to help Informing Change grow and thrive.
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