Working at Insurance Australia Group | Glassdoor

Insurance Australia Group Overview

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Sydney (Australia)
10000+ employees
Unknown
Company - Public (IAG)
Insurance Carriers
$10+ billion (USD) per year
Westpac Group, Suncorp Group, QBE
Insurance Australia Group Limited (IAG) is the parent company of a general insurance group with controlled operations in Australia, New Zealand, Thailand and Vietnam, employing more than 15,000 people. Its businesses underwrite over $11 billion of premium per annum, selling ... Read more

Insurance Australia Group Reviews

3.3
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Recommend to a friend
Approve of CEO
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Peter Harmer
58 Ratings
  • "Customer Claims Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Insurance Australia Group full-time

    Pros

    Large number of very capable and talented staff. Varied and challenging work.

    Cons

    High workload and sometimes frantic customers.

    Advice to Management

    Take time with training, simplify IT and phone systems

See All 194 Reviews

Insurance Australia Group Interviews

Experience

Experience
67%
15%
18%

Getting an Interview

Getting an Interview
70%
12%
9%
6
3

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Case Manager Interview

    Anonymous Employee in Wellington, Wellington (New Zealand)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Insurance Australia Group (Wellington, Wellington (New Zealand)) in July 2017.

    Interview

    Phone screening then into an interview with two team leaders. Was a pretty quick hiring process as they needed more than usual positions filled. I received a phone call from HR 5 minutes after leaving the building.

    Interview Questions

    • Tell us about a time you dealt with customer complaints using STAR format   Answer Question
See All 35 Interviews

Insurance Australia Group Awards & Accolades

  • Global 100 Most Sustainable Corporations List, Corporate Knights, 2010
  • Global 100 Most Sustainable Corporations List, Corporate Knights, 2008

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