I have been working at IntelliCare full-time (More than 5 years)
Senior management is very accessible
Pay is competitive
Working from home is an option for several positions.
Top shelf technology.
PTO accrual is excellent.
Schedules and workloads may be very variable.
Family Health benefits while comprehensive are costly. The platforms upon which work is done are all customized and require lengthy training.
Advice to Management
Consider more ways to engage remote work force connect staff with each other and their managers. Create an anonymous feedback option for staff to provide feedback about their supervisors to senior management.
I applied online. The process took 2 days. I interviewed at IntelliCare.
The time between filling the application and receiving a phone call was unexpectedly short. I had applied at night via an employment agency as well as through their online portal and heard back the next morning.
They were on a time limit and requested an interview that day. Typical interview stuff went down: scenario related questions and some past application of previous work experience questions were awkwardly forced into the mix. All in all it was short and flew by.
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