Working at Interactions | Glassdoor

Interactions Overview

Franklin, MA
501 to 1000 employees
2004
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Nuance
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for ... Read more

Mission: At Interactions, we're dedicated to turning frustrating experiences into productive conversations. We believe that every conversation should be productive, which is why we have focused for over a decade on building technology that allows people to communicate ... Read more

Interactions Reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mike Iacobucci
73 Ratings
  • "Interactions Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Interactions full-time

    Pros

    Easy to move up
    Work isn't difficult to master
    Friendly Management
    Diverse group of employees and management

    Cons

    Low pay
    Technical difficulties
    Difficult to get help from management

See All 161 Reviews

Interactions Photos

Interactions photo of: Welcome to Interactions!
Interactions photo of: Interactions - Franklin Office
Interactions photo of: Cornhole and Ice Cream
Interactions photo of: Fun place to work
Interactions photo of: Mixed groups, very diverse
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Interactions Interviews

Experience

Experience
60%
16%
23%

Getting an Interview

Getting an Interview
60%
18%
14%
3
1
1

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Director Interview

    Anonymous Interview Candidate in Franklin, MA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Interactions (Franklin, MA) in October 2017.

    Interview

    Applied thru a friend that works at Interactions, was phone interviewed by a contract recruiter that is working for Interactions. Pleasant enough conversation, but never heard anything back, no feedback positive or negative, totally ghosted. In reading the reviews about Interactions, not surprised by this at all. Company does not appear to be heading in the right direction.

    Interview Questions

See All 57 Interviews

Company Updates

  • Interactions named to Forbes Next Billion-Dollar Startups List! http://glassdoor.com/slink.htm?key=vQYtz

    —30+ days ago
    Interactions Named to Forbes' Next Billion-Dollar Startups List - Interactions

    FRANKLIN, MA - October 2, 2017 - Interactions, LLC , a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care, has been named to Forbes' Next Billion-Dollar Startup List for 2017. The list highlights the 25 companies Forbes' editorial staff, TrueBridge Capital Partners and venture firms believe are most likely to reach $1 billion or more in valuation in the near future.

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Interactions Awards & Accolades

  • CRM Excellence Award, TMC, 2017
  • Communications Solutions Product of the Year, TMC, 2017
See More

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