Working at Interactive Intelligence | Glassdoor

Interactive Intelligence is now part of Genesys. For up to date information and jobs, please see the Genesys [10078] profile.

Interactive Intelligence Overview

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Daly City, CA
1001 to 5000 employees
Subsidiary or Business Segment
Information Technology
$500 million to $1 billion (USD) per year
Cisco Systems, Five9, Avaya
Genesys® powers the world’s best customer experiences in more industries and countries over any channel, both in the cloud and on-premise.

Glassdoor Awards

Best Places to Work: 2015 (#44), 2014 (#7)

Interactive Intelligence Reviews

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Interactive Intelligence Chairman, President, and CEO Donald E. Brown
Donald E. Brown
539 Ratings
  • "Great Place to work!"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Software Test Engineer in Indianapolis, IN
    Former Employee - Associate Software Test Engineer in Indianapolis, IN
    Positive Outlook

    I worked at Interactive Intelligence full-time (More than a year)


    Awesome laid back environment! Work hard play hard mentality!


    There were a lot of changes going on while I was there which made it feel like I was gonna lose my job any time.

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Interactive Intelligence Photos

Interactive Intelligence photo of: INcredible INterns of 2016
Interactive Intelligence photo of: It's fun to decorate your office.
Interactive Intelligence photo of: Simulation Room
Interactive Intelligence photo of: Dogfooding our product, PureCloud Collaborate
Interactive Intelligence photo of: Small teams and plenty of interaction
Interactive Intelligence photo of: ININ CEO, Don Brown
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Interactive Intelligence Interviews

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Interview Experience

Getting an Interview

Getting an Interview

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Interview Difficulty



  1. Helpful (3)  

    Software Engineer Interview

    Anonymous Interview Candidate in Indianapolis, IN
    No Offer
    Negative Experience
    Difficult Interview


    I applied online. I interviewed at Interactive Intelligence (Indianapolis, IN).


    First Round was a technical telephonic interview which lasted for 30 minutes. The recruiter immediately started with questions after introducing himself over the phone. There were numerous questions asked covering wide range of questions which were only technical

    Interview Questions

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Company Updates

  • [News] Genesys Completes Acquisition of Interactive Intelligence to Create World’s Leading Omnichannel Customer Experience Solutions Company. Read more how Genesys can support customers of any size in all industries everywhere in the world with the most complete portfolio available in the cloud and on-premise.


    Interactive Intelligence Launches Enhanced Global Partner Program

    Changes include new systems integrator and telco/carrier programs; enhancements to simplify partner engagement, while increasing partner revenue opportunities INDIANAPOLIS--(BUSINESS WIRE)-- Interactive Intelligence Group Inc. (Nasdaq:ININ), a global provider of software and cloud services for customer engagement, unified communications and collaboration, has launched an enhanced Global Partner Program.

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Interactive Intelligence Awards & Accolades

  • Leaders Quadrant, Gartner’s 2016 Magic Quadrant for Contact Center Infrastructure, Worldwide, Gartner Magic Quadrant, 2016
  • 2016 North American Cloud Contact Center Visionary Innovation Leadership Award, Frost & Sullivan, 2016
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