Working at Intermountain Healthcare | Glassdoor

Intermountain Healthcare Overview

Salt Lake City, UT
10000+ employees
Nonprofit Organization
Health Care Services & Hospitals
$5 to $10 billion (USD) per year
Intermountain Healthcare is a not-for-profit health system based in Salt Lake City, Utah, with 22 hospitals, a broad range of clinics and services, about 1,400 employed primary care and secondary care physicians at more than 185 clinics in the Intermountain Medical Group, and ... Read more

Mission: Helping people live the healthiest lives possible.
Be a model health system by providing extraordinary care and superior service at an affordable cost.

Glassdoor Awards

Best Places to Work: 2013 (#47)

Intermountain Healthcare – Why Work For Us?

Intermountain Healthcare is an internationally recognized, nonprofit, system of 22 hospitals, a Medical Group with more than 185 physician clinics, and an affiliated health insurance company, SelectHealth. Our 33,000 employees serve patients and plan members in Utah and southeastern Idaho. Whether you need a flu vaccination or the latest in cancer treatment, we offer a full range of services, from urgent care to home care to the region's most advanced trauma centers. Providing excellent care of the highest quality at an affordable cost is at the heart of our mission.

Intermountain Healthcare is an organization driven by a mission of excellence in the provision of healthcare services to communities in the Intermountain region. The mission of Intermountain includes a commitment to provide care to those who live in communities within this region who have a medical need, regardless of ability to pay.

Our Mission

Excellence in the provision of healthcare services to communities in the Intermountain region.

Our Values

  • Integrity: We are principled, honest, and ethical, and we do the right thing for those we serve.
  • Trust: We count on and support one another individually and as team members.
  • Excellence: We perform at the highest level, always learning and looking for ways to improve.
  • Accountability: We accept responsibility for our actions, attitudes, and health.
  • Mutual Respect: We embrace diversity and treat one another with dignity and empathy.

Our Vision

Our vision is to be a model healthcare system by continually learning and providing extraordinary care in all its dimensions:

  • Clinical Excellence: We will deliver the best clinical care in a consistent, integrated way-always improving through innovation and evidence-based practice.
  • Service Excellence: We will provide a compassionate healing experience that reflects the caring and noble nature of our work in every encounter with our patients, members, and guests.
  • Physician Engagement: We honor the essential role of our physician colleagues and will create systems and processes that help them best serve their patients.
  • Operational Effectiveness: We will be wise and careful stewards of our resources to enable extraordinary care. We will maintain the financial strength we need to meet our high standards of quality while providing the lowest sustainable cost to residents in our communities.
  • Employee Engagement: We value our employees as our most important resource and will create a workplace that attracts and rewards caring and talented individuals.
  • Community Stewardship: We are committed to serving the diverse needs of the young and old, rich and poor, and those living in urban and rural communities in the Intermountain region, with sensitivity to cultural differences. We work independently and with community partners to care for the underserved, and we provide generally available medical services to all residents, regardless of ability to pay.

Our Values

  • Mutual respect: We treat others the way we want to be treated.
  • Accountability: We accept responsibility for our actions, attitudes, and mistakes.
  • Trust: We act with integrity and can count on each other.
  • Excellence: We do our best at all times and look for ways to improve.


At Intermountain we pride ourselves on making sure our employee's are able to learn as much as they can in areas that interest them most.  We encourage our emplyees to learn from those around them, and once they are with us for 6 months they are able to move to new departments.  This always them to grow their knowledge base and continue to work towards their goals.  Just here what employees have to say about the advantages of being a member of the Intermountain family.

"The opportunities have been great. I've worked in six different positions in two hospitals for Intermountain. I just keep on working myself up." - Joshua Pulido, Medical Lab Technologist

"Intermountain has given me the opportunity to grow and to also work around my family and be a mom. We are able to work both our families and our jobs into our lives and make it mesh. Intermountain has always been supportive of me." - Pualani Jorgensen, RN, Surgical Services


"I've worked with people who've been with Intermountain twenty, thirty years. It's nice to know there's still a company that treats their employees so well that they will stay that long. It's great to work in a stable environment where you know the company is going to be here in the future. It's a very comforting feeling." - Yvonne Flanders, Administrative Assistant, Women's Health


"Right now I'm taking some classes and Intermountain has tuition reimbursement which is great for continuing education. Intermountain really works well with you on that. They also have a great 401K, and great time off. Sometimes I think I take more time off than I should, but it seems to work out okay so it's great." - Karen Petty, Radiology


"As I interviewed with Intermountain, I was really excited about the quality of care that was delivered at Intermountain. It is unparalleled anywhere in the nation. Intermountain Healthcare is such an impressive, prestigious place, and it's an honor for me to be associated with them." - Loren Greenway, Ph.D., Director of Respiratory Therapy


"My team is a wonderful, cohesive, confident, dynamic group. I feel very supported and I feel I can support them. We work together very well and we always seem to go for the same goal, and that's to make our patients better and to provide the best possible place of healing for our patients and their families." - Grace Jeffers, RN, PICU

The financial rewards of working for Intermountain go far beyond a paycheck. There is another significant source of financial value that is often overlooked-employee benefits. At Intermountain the average value of benefits represents 33% of an employee's overall total compensation.

Intermountain Employee Discount Program

Employees and their immediate family members receive discounts at hundreds of businesses by showing their employee ID badge or an Intermountain family discount card.

Credit Union

Credit union membership in either the Health Care Credit Union or a local hospital credit union is available and offers many financial services and discounts, including payroll deduction, direct deposit, share draft checking, competitive loan rates, and life insurance.

Group Home and Auto Insurance

Discounted group rates are available to Intermountain employees.

Educational Assistance

The Intermountain Educational Assistance Program offers up to $2,000 per year for eligible expenses for employees who are continuing their career development through formal education. Enhanced benefits are available for specific degrees, based on staffing needs.

Intermountain University

Intermountain's own "University" offers a broad range of clinical, self-help, leadership, and communication training at several "campuses" throughout the organization. Most courses are free to employees.

Child Care Centers & Benefits

Six Intermountain child development centers are located on site or near site for children ages 0-6. Discounts are offered for commercial daycare centers and information and referrals are available to help identify quality childcare alternatives.

Elder Care

If you're caring for an elderly parent or friend, Elder Care services are available through Intermountain's Employee Assistance Program. This service provides advice, referrals, information, and caring support to individuals and their families. Each situation is treated as unique and confidential, and the services are free.

Adoption Benefits

A cash benefit is available if you adopt a child and the child is placed in your home within 90 days of birth. To receive this benefit, you must be enrolled in one of the health insurance plans offered to Intermountain employees. In addition, employees have an extra benefit when the adoption of a child up to age 18 is finalized. You must be enrolled in an employee health insurance plan for the six months immediately preceding the adoption in order to be eligible to receive this benefit.

Dependent Care Flexible Spending Account (FSA)

This account allows you to pay for eligible childcare or elder care expenses by contributing pre-tax earnings for expenses incurred while you work.

Health Insurance

SelectCare and SelectMed are managed care plans that focus on coordinating healthcare through a network of participating physicians, hospitals, and urgent care facilities. Both plans provide catastrophic coverage, preventive care, pharmacy, mental health, and adoption benefits. SelectHealth offers plan options with or without a deductible. When you use participating providers and facilities, you'll receive a higher level of coverage.

Dental Insurance

SelectHealth dental insurance offers 100% coverage for preventive services (dental exams, fluoride treatments, x-ray's, and cleanings) and provide partial benefits for restorative work. The plan also pays a portion of orthodontia for subscribers under age 24.

Vision Insurance

Vision Insurance through EyeMed is available to help reduce the cost of eyeglasses, contact lenses, and other vision services. A physician eye exam is not a covered benefit in the vision insurance plan since one annual preventive eye exam is a covered benefit through our health insurance plan.

Health Care Flexible Spending Account (FSA)

Save on taxes by using this before-tax account to pay for up to $5,000 in eligible healthcare expenses.

Intermountain Employee Assistance Program (EAP)

EAP offers professional counseling services to all Intermountain employees and their immediate family members. EAP staffed by licensed healthcare professionals who offer confidential counseling, elder care services, crisis intervention, and training and education to address a variety of issues at no cost to employees.

Intermountain Healthy Balance Program

Healthy Balance is Intermountain's wellness program developed to encourage healthy lifestyles and promote work/life balance. The program promotes healthy lifestyles through preventive care, physical activity, weight control, nutrition, and medical self-care education. In addition, the program supports the balancing of personal health with family, work, and community responsibilities. All employees are given the opportunity to obtain a free health-risk assessment with personalized results.

Other Benefits for Employees

Many Intermountain locations have on-site exercise facilities. Community fitness center discounts are also available. Free flu shots, when available, are provided to all Intermountain employees annually.

Life Insurance

Intermountain offers Basic Life insurance for employees at $50,000. Basic Life family coverage is also available. All Basic Life coverage is guaranteed issue*. Optional Life insurance is available up to a maximum of $750,000. The first $100,000 of Optional Life is guaranteed issue*. Dependent coverage is available up to $150,000 for spouses and up to $10,000 for children. The first $25,000 of coverage for spouses and all coverage for children is guaranteed issue*. Voluntary Accidental Death and Dismemberment coverage is available for employees and their dependents in amounts ranging from $25,000 to $200,000.

* NOTE: Unless recently hospitalized; see plan for details. Available for new hires and those newly-eligible for benefits.

Short-Term Disability Insurance

The employee Short-Term Disability (STDI) Plan is insurance to protect your income when you are away from work due to a serious illness or off-the-job injury for more than one week but not longer than three months. The plan provides a 60% income replacement benefit, with a maximum weekly benefit of $2,000 per week. Premiums for this plan are paid for full-time employees by Intermountain. You may select between two STDI options: taxable premium or taxable benefit. The taxable premium option will allow the plan to provide a non-taxable benefit to you, and the premiums paid for you by Intermountain will be added to your gross earnings as an additional taxable income. If you choose the taxable benefit, the premium Intermountain pays for you will not be taxed, but any benefit you receive from the plan will be subject to Federal, State and FICA taxes. Part-time employees may enroll in a different STDI plan on a self-pay basis.

Long-Term Disability

Provides a tax-free income replacement benefit throughout the period of disability up to age 65. There are two levels of coverage available: 50% income replacement or 60% income replacement.

Through the period of disability, employees also have the continuation of Intermountain Optional and Dependent life insurance benefits at no cost, and continuation of credit toward the Intermountain Pension Plan.

Long-Term Care Insurance

Our Group Long-Term Care plan pays for care in a nursing home, assisted living facility, or at home. Long-term Care insurance provides benefits for help with activities of daily living such as eating, getting dressed, bathing, toileting, etc., due to an accident, illness, or advanced age. Group Long-Term Care insurance is available to all benefits-eligible active employees, as well as their spouses, parents, parents-in-law, grandparents, and grandparents-in-law.

Savings Plus 401(k) Plan

Our 401(k) savings plan provides generous matching contributions from Intermountain, along with a range of investment options. Eligible employees can save a percentage of their pre-tax earnings toward retirement on their first day of employment. Then, beginning on the January 1 or July 1 after one year of employment, Intermountain will match up to 3%, 4% or more of employee contributions. Savings Plus features a variety of investment choices, including a full range of mutual funds and a self-directed option. Loans from your account are also available.

Tax Deferred Savings 403(b) Plan

The 403(b) plan is an additional savings program that features a variety of investment choices. All employees can save a percentage of earnings on a pre-tax basis starting on their first day of employment. There are no matching contributions from Intermountain Healthcare. Loans are available.

Intermountain Pension Plan

The pension plan for Intermountain employees provides a monthly or lump sum benefit at termination or retirement based on earnings and years of service with Intermountain. Intermountain Healthcare pays for the entire cost of the plan. Employees are vested in the plan after five years of service.

Paid Time Off (PTO)

We provide you a PTO program that gives you the flexibility to use your accrued hours for any purpose, including vacation, holidays, illness, or personal business. Employees accrue paid time off starting on the first day of work. This amount increases with length of service. PTO is paid at the base rate. Part-time employees accrue PTO on a pro-rated basis based on average hours worked.

Leaves of Absence

Intermountain offers paid and unpaid medical and personal leaves of absence.

Funeral Leave

Paid funeral leave is available to full-time employees who lose a family member. Up to 3 days (24 hours) for loss of an immediate family member and one day (8 hours) for attending the funeral of a relative.

Jury/Witness Duty

Full-time and part-time benefit eligible employees receive pay to replace scheduled hours when called to jury or witness duty in response to a court order.

Every Person Matters and Every Job is Important

At Intermountain Healthcare, we enjoy the privilege of working with associates from a variety of heritages with different traditions, customs, backgrounds, and perspectives.

Intermountain’s mission and core values revolve around excellence, mutual respect, accountability and trust. These values set the foundation for us to increase our awareness about the backgrounds and expectations of those we serve in order to provide extraordinary care. Intermountain appreciates all employee and patient viewpoints and cultures.

Understanding the backgrounds and experiences in the workplaces allows people to respect and value differences. As we live Intermountain's values, employees feel more valued, respected, empowered, and are more highly engaged to work together for the communities we serve. The diversity in our workforce brings a variety of new ideas and perspectives into the company, involving everyone and every department within our organization.

Intermountain Healthcare Reviews

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A. Marc Harrison
204 Ratings
  • Helpful (1)

    "Great Organization"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Positive Outlook
    Approves of CEO

    I have been working at Intermountain Healthcare full-time (More than 5 years)


    Great benefits, good culture, like my team, doing some cool things to more healthcare forward


    Going through a lot of change, but still feel like we are trying to do the right thing for our patients and community to make things affordable and still provide great care.

See All 851 Reviews

Intermountain Healthcare Photos

Intermountain Healthcare photo of: LDS hospital
Intermountain Healthcare photo of: Simulation Center
Intermountain Healthcare photo of: Heber facility
Intermountain Healthcare photo of: Budge Clinic
Intermountain Healthcare photo of: McKay-Dee hospital
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Intermountain Healthcare Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    CQI Education Coordinator Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Intermountain Healthcare (Salt Lake City, UT).


    It was very pleasant - I was called by the HR recruiter on Friday, brought in for an interview on the following Monday. The only issue was that the HR recruiter failed to respond to my request for directions on how to get to the place, but she had given me enough info that I found it. GPS took care of finding the building, and once inside I had a very respectful, comfortable interview.

    Interview Questions

    • Tell us about a time when you made a mistake - what happened and how did you resolve it? What was the outcome?   1 Answer
    • Sometimes in this role, the stress piles up as multiple tasks become due at the same time. Describe to us your approach to dealing with situations like this, and how you manage multiple duties simultaneously.   1 Answer
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Intermountain Healthcare Awards & Accolades

  • Top 100 Best Places to Work in IT, ComputerWorld, 2008
  • Employees' Choice -50 Best Places to work, Glassdoor, 2013
  • Best Hospital IT Departments, Healthcare IT News, 2011
  • Best Hospital IT Department, Healthcare IT News, 2012
  • Great Workplace Award, Gallup Organization, 2015
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