Working at Intermountain Healthcare | Glassdoor

Intermountain Healthcare Overview

Salt Lake City, UT
10000+ employees
Nonprofit Organization
Health Care Services & Hospitals
$5 to $10 billion (USD) per year
Intermountain Healthcare is a not-for-profit health system based in Salt Lake City, Utah, with 22 hospitals, a broad range of clinics and services, about 1,400 employed primary care and secondary care physicians at more than 185 clinics in the Intermountain Medical Group, and ... Read more

Mission: Helping people live the healthiest lives possible.
Be a model health system by providing extraordinary care and superior service at an affordable cost.

Glassdoor Awards

Best Places to Work: 2013 (#47)

Intermountain Healthcare – Why Work For Us?

Intermountain Healthcare is a not-for-profit health system based in Salt Lake City, Utah, with 24 hospitals, a broad range of clinics and services, about 1,400 employed primary care and secondary care physicians at more than 185 clinics in the Intermountain Medical Group, and health insurance plans from SelectHealth.

Intermountain is surrounded by scenic mountains known as the Wasatch Front. It provides all the landmark establishments, high-rated dining and nightlife, mass transit, creative culture, urban edginess and local events you expect to find in a thriving metro area, with the convenience and affordability of a place that hasn’t been discovered by the masses. As one of the earliest settlements in the western United States it has a uniquely historic feel compared to other western capital cities. The close proximity to spectacular, year-round, outdoor recreation is a key appeal to any Salt Lake resident and was also highlighted during the 2002 Winter Olympics. It is difficult to find any place on earth that marries the comforts, culture and attractions of a metropolitan city with the trails, tranquility and recreation of mountain living.   

Intermountain Healthcare is an organization driven by a mission of excellence in the provision of healthcare services to communities in the Intermountain region. The mission of Intermountain includes a commitment to provide care to those who live in communities within this region who have a medical need, regardless of ability to pay.

Our Mission

Excellence in the provision of healthcare services to communities in the Intermountain region.

Our Values

  • Integrity: We are principled, honest, and ethical, and we do the right thing for those we serve.
  • Trust: We count on and support one another individually and as team members.
  • Excellence: We perform at the highest level, always learning and looking for ways to improve.
  • Accountability: We accept responsibility for our actions, attitudes, and health.
  • Mutual Respect: We embrace diversity and treat one another with dignity and empathy.

Our Vision

Our vision is to be a model healthcare system by continually learning and providing extraordinary care in all its dimensions:

  • Clinical Excellence: We will deliver the best clinical care in a consistent, integrated way-always improving through innovation and evidence-based practice.
  • Service Excellence: We will provide a compassionate healing experience that reflects the caring and noble nature of our work in every encounter with our patients, members, and guests.
  • Physician Engagement: We honor the essential role of our physician colleagues and will create systems and processes that help them best serve their patients.
  • Operational Effectiveness: We will be wise and careful stewards of our resources to enable extraordinary care. We will maintain the financial strength we need to meet our high standards of quality while providing the lowest sustainable cost to residents in our communities.
  • Employee Engagement: We value our employees as our most important resource and will create a workplace that attracts and rewards caring and talented individuals.
  • Community Stewardship: We are committed to serving the diverse needs of the young and old, rich and poor, and those living in urban and rural communities in the Intermountain region, with sensitivity to cultural differences. We work independently and with community partners to care for the underserved, and we provide generally available medical services to all residents, regardless of ability to pay.


At Intermountain we pride ourselves on making sure our employee's are able to learn as much as they can in areas that interest them most.  We encourage our emplyees to learn from those around them, and once they are with us for 6 months they are able to move to new departments.  This always them to grow their knowledge base and continue to work towards their goals.  Just here what employees have to say about the advantages of being a member of the Intermountain family.

"The opportunities have been great. I've worked in six different positions in two hospitals for Intermountain. I just keep on working myself up." - Joshua Pulido, Medical Lab Technologist

"Intermountain has given me the opportunity to grow and to also work around my family and be a mom. We are able to work both our families and our jobs into our lives and make it mesh. Intermountain has always been supportive of me." - Pualani Jorgensen, RN, Surgical Services


"I've worked with people who've been with Intermountain twenty, thirty years. It's nice to know there's still a company that treats their employees so well that they will stay that long. It's great to work in a stable environment where you know the company is going to be here in the future. It's a very comforting feeling." - Yvonne Flanders, Administrative Assistant, Women's Health


"Right now I'm taking some classes and Intermountain has tuition reimbursement which is great for continuing education. Intermountain really works well with you on that. They also have a great 401K, and great time off. Sometimes I think I take more time off than I should, but it seems to work out okay so it's great." - Karen Petty, Radiology


"As I interviewed with Intermountain, I was really excited about the quality of care that was delivered at Intermountain. It is unparalleled anywhere in the nation. Intermountain Healthcare is such an impressive, prestigious place, and it's an honor for me to be associated with them." - Loren Greenway, Ph.D., Director of Respiratory Therapy


"My team is a wonderful, cohesive, confident, dynamic group. I feel very supported and I feel I can support them. We work together very well and we always seem to go for the same goal, and that's to make our patients better and to provide the best possible place of healing for our patients and their families." - Grace Jeffers, RN, PICU

The financial rewards of working for Intermountain go far beyond a paycheck. There is another significant source of financial value that is often overlooked-employee benefits. At Intermountain the average value of benefits represents 33% of an employee's overall total compensation.

We believe in a work life balance and provide a PTO program that gives you the flexibilty to use your accured hours for any purpose, including vacations, holidays, illness or personal business. Employees start accuring paid time off on their first day of work. 

Intermountain has a great 401k and Pension Plan. With Intermountain's 401k, we will match up to 4% of employee contributions beginning on January 1 or July 1 (whichever comes first to your starting date). With the pension plan, employees become vested in the plan after five years of service. We also offer 2 weeks of paid military training leave as well. 

To learn more about the benefits provided by becoming an Intermountain Employee, click here

Every Person Matters and Every Job is Important

At Intermountain Healthcare, we enjoy the privilege of working with associates from a variety of heritages with different traditions, customs, backgrounds, and perspectives.

Intermountain’s mission and core values revolve around integrity, trust, excellence, accountability, and mutual respect. These values set the foundation for us to increase our awareness about the backgrounds and expectations of those we serve in order to provide extraordinary care.

As we live Intermountain's values, employees feel more valued, respected, empowered, and are more highly engaged to work together for the communities we serve. The diversity in our workforce brings a variety of new ideas and perspectives into the company, involving everyone and every department within our organization.

There are many faces of Intermountain, and each of those faces makes up a team that calls Intermountain home. Becoming a part of the Intermountain family lets you develop your career skills, meet new people and create lasting relationships.

Intermountain Healthcare Reviews

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A. Marc Harrison
292 Ratings
  • "Great benefits !"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Salt Lake City, UT
    Former Employee - Account Manager in Salt Lake City, UT
    Positive Outlook
    Approves of CEO

    I worked at Intermountain Healthcare full-time (More than a year)


    Awesome healthcare plans, great management


    None I could think of

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Intermountain Healthcare Photos

Intermountain Healthcare photo of: LDS hospital
Intermountain Healthcare photo of: Simulation Center
Intermountain Healthcare photo of: Heber facility
Intermountain Healthcare photo of: Budge Clinic
Intermountain Healthcare photo of: McKay-Dee hospital
Intermountain Healthcare photo of: Food service positions
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Intermountain Healthcare Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Registrar Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 4+ weeks. I interviewed at Intermountain Healthcare (Salt Lake City, UT) in December 2015.


    The first part of the interview will be in a group. Of course dress professionally, anyone that did not did not get called into the one on one. They will ask group questions- try to answer differently than those around you. There will be a typing test. If you pass then you get a one on one standard interview.

    Interview Questions

    • What does customer service mean to you?   1 Answer
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Intermountain Healthcare Awards & Accolades

  • Top 100 Best Places to Work in IT, ComputerWorld, 2008
  • Employees' Choice -50 Best Places to work, Glassdoor, 2013
  • Best Hospital IT Departments, Healthcare IT News, 2011
  • Best Hospital IT Department, Healthcare IT News, 2012
  • Great Workplace Award, Gallup Organization, 2015
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