Mission: Helping people live the healthiest lives possible.
Be a model health system by providing extraordinary care and superior service at an affordable cost.
Best Places to Work: 2013 (#47)
Intermountain Healthcare is an internationally recognized, nonprofit, system of 22 hospitals, a Medical Group with more than 185 physician clinics, and an affiliated health insurance company, SelectHealth. Our 33,000 employees serve patients and plan members in Utah and southeastern Idaho. Whether you need a flu vaccination or the latest in cancer treatment, we offer a full range of services, from urgent care to home care to the region's most advanced trauma centers. Providing excellent care of the highest quality at an affordable cost is at the heart of our mission.
Intermountain Healthcare is an organization driven by a mission of excellence in the provision of healthcare services to communities in the Intermountain region. The mission of Intermountain includes a commitment to provide care to those who live in communities within this region who have a medical need, regardless of ability to pay.
Excellence in the provision of healthcare services to communities in the Intermountain region.
Our vision is to be a model healthcare system by continually learning and providing extraordinary care in all its dimensions:
At Intermountain we pride ourselves on making sure our employee's are able to learn as much as they can in areas that interest them most. We encourage our emplyees to learn from those around them, and once they are with us for 6 months they are able to move to new departments. This always them to grow their knowledge base and continue to work towards their goals. Just here what employees have to say about the advantages of being a member of the Intermountain family.
"The opportunities have been great. I've worked in six different positions in two hospitals for Intermountain. I just keep on working myself up." - Joshua Pulido, Medical Lab Technologist
"Intermountain has given me the opportunity to grow and to also work around my family and be a mom. We are able to work both our families and our jobs into our lives and make it mesh. Intermountain has always been supportive of me." - Pualani Jorgensen, RN, Surgical Services
"I've worked with people who've been with Intermountain twenty, thirty years. It's nice to know there's still a company that treats their employees so well that they will stay that long. It's great to work in a stable environment where you know the company is going to be here in the future. It's a very comforting feeling." - Yvonne Flanders, Administrative Assistant, Women's Health
"Right now I'm taking some classes and Intermountain has tuition reimbursement which is great for continuing education. Intermountain really works well with you on that. They also have a great 401K, and great time off. Sometimes I think I take more time off than I should, but it seems to work out okay so it's great." - Karen Petty, Radiology
"As I interviewed with Intermountain, I was really excited about the quality of care that was delivered at Intermountain. It is unparalleled anywhere in the nation. Intermountain Healthcare is such an impressive, prestigious place, and it's an honor for me to be associated with them." - Loren Greenway, Ph.D., Director of Respiratory Therapy
"My team is a wonderful, cohesive, confident, dynamic group. I feel very supported and I feel I can support them. We work together very well and we always seem to go for the same goal, and that's to make our patients better and to provide the best possible place of healing for our patients and their families." - Grace Jeffers, RN, PICU
The financial rewards of working for Intermountain go far beyond a paycheck. There is another significant source of financial value that is often overlooked-employee benefits. At Intermountain the average value of benefits represents 33% of an employee's overall total compensation.
Employees and their immediate family members receive discounts at hundreds of businesses by showing their employee ID badge or an Intermountain family discount card.
Credit union membership in either the Health Care Credit Union or a local hospital credit union is available and offers many financial services and discounts, including payroll deduction, direct deposit, share draft checking, competitive loan rates, and life insurance.
Discounted group rates are available to Intermountain employees.
The Intermountain Educational Assistance Program offers up to $2,000 per year for eligible expenses for employees who are continuing their career development through formal education. Enhanced benefits are available for specific degrees, based on staffing needs.
Intermountain's own "University" offers a broad range of clinical, self-help, leadership, and communication training at several "campuses" throughout the organization. Most courses are free to employees.
Six Intermountain child development centers are located on site or near site for children ages 0-6. Discounts are offered for commercial daycare centers and information and referrals are available to help identify quality childcare alternatives.
If you're caring for an elderly parent or friend, Elder Care services are available through Intermountain's Employee Assistance Program. This service provides advice, referrals, information, and caring support to individuals and their families. Each situation is treated as unique and confidential, and the services are free.
A cash benefit is available if you adopt a child and the child is placed in your home within 90 days of birth. To receive this benefit, you must be enrolled in one of the health insurance plans offered to Intermountain employees. In addition, employees have an extra benefit when the adoption of a child up to age 18 is finalized. You must be enrolled in an employee health insurance plan for the six months immediately preceding the adoption in order to be eligible to receive this benefit.
This account allows you to pay for eligible childcare or elder care expenses by contributing pre-tax earnings for expenses incurred while you work.
SelectCare and SelectMed are managed care plans that focus on coordinating healthcare through a network of participating physicians, hospitals, and urgent care facilities. Both plans provide catastrophic coverage, preventive care, pharmacy, mental health, and adoption benefits. SelectHealth offers plan options with or without a deductible. When you use participating providers and facilities, you'll receive a higher level of coverage.
SelectHealth dental insurance offers 100% coverage for preventive services (dental exams, fluoride treatments, x-ray's, and cleanings) and provide partial benefits for restorative work. The plan also pays a portion of orthodontia for subscribers under age 24.
Vision Insurance through EyeMed is available to help reduce the cost of eyeglasses, contact lenses, and other vision services. A physician eye exam is not a covered benefit in the vision insurance plan since one annual preventive eye exam is a covered benefit through our health insurance plan.
Save on taxes by using this before-tax account to pay for up to $5,000 in eligible healthcare expenses.
EAP offers professional counseling services to all Intermountain employees and their immediate family members. EAP staffed by licensed healthcare professionals who offer confidential counseling, elder care services, crisis intervention, and training and education to address a variety of issues at no cost to employees.
Healthy Balance is Intermountain's wellness program developed to encourage healthy lifestyles and promote work/life balance. The program promotes healthy lifestyles through preventive care, physical activity, weight control, nutrition, and medical self-care education. In addition, the program supports the balancing of personal health with family, work, and community responsibilities. All employees are given the opportunity to obtain a free health-risk assessment with personalized results.
Many Intermountain locations have on-site exercise facilities. Community fitness center discounts are also available. Free flu shots, when available, are provided to all Intermountain employees annually.
Intermountain offers Basic Life insurance for employees at $50,000. Basic Life family coverage is also available. All Basic Life coverage is guaranteed issue*. Optional Life insurance is available up to a maximum of $750,000. The first $100,000 of Optional Life is guaranteed issue*. Dependent coverage is available up to $150,000 for spouses and up to $10,000 for children. The first $25,000 of coverage for spouses and all coverage for children is guaranteed issue*. Voluntary Accidental Death and Dismemberment coverage is available for employees and their dependents in amounts ranging from $25,000 to $200,000.
* NOTE: Unless recently hospitalized; see plan for details. Available for new hires and those newly-eligible for benefits.
The employee Short-Term Disability (STDI) Plan is insurance to protect your income when you are away from work due to a serious illness or off-the-job injury for more than one week but not longer than three months. The plan provides a 60% income replacement benefit, with a maximum weekly benefit of $2,000 per week. Premiums for this plan are paid for full-time employees by Intermountain. You may select between two STDI options: taxable premium or taxable benefit. The taxable premium option will allow the plan to provide a non-taxable benefit to you, and the premiums paid for you by Intermountain will be added to your gross earnings as an additional taxable income. If you choose the taxable benefit, the premium Intermountain pays for you will not be taxed, but any benefit you receive from the plan will be subject to Federal, State and FICA taxes. Part-time employees may enroll in a different STDI plan on a self-pay basis.
Provides a tax-free income replacement benefit throughout the period of disability up to age 65. There are two levels of coverage available: 50% income replacement or 60% income replacement.
Through the period of disability, employees also have the continuation of Intermountain Optional and Dependent life insurance benefits at no cost, and continuation of credit toward the Intermountain Pension Plan.
Our Group Long-Term Care plan pays for care in a nursing home, assisted living facility, or at home. Long-term Care insurance provides benefits for help with activities of daily living such as eating, getting dressed, bathing, toileting, etc., due to an accident, illness, or advanced age. Group Long-Term Care insurance is available to all benefits-eligible active employees, as well as their spouses, parents, parents-in-law, grandparents, and grandparents-in-law.
Our 401(k) savings plan provides generous matching contributions from Intermountain, along with a range of investment options. Eligible employees can save a percentage of their pre-tax earnings toward retirement on their first day of employment. Then, beginning on the January 1 or July 1 after one year of employment, Intermountain will match up to 3%, 4% or more of employee contributions. Savings Plus features a variety of investment choices, including a full range of mutual funds and a self-directed option. Loans from your account are also available.
The 403(b) plan is an additional savings program that features a variety of investment choices. All employees can save a percentage of earnings on a pre-tax basis starting on their first day of employment. There are no matching contributions from Intermountain Healthcare. Loans are available.
The pension plan for Intermountain employees provides a monthly or lump sum benefit at termination or retirement based on earnings and years of service with Intermountain. Intermountain Healthcare pays for the entire cost of the plan. Employees are vested in the plan after five years of service.
We provide you a PTO program that gives you the flexibility to use your accrued hours for any purpose, including vacation, holidays, illness, or personal business. Employees accrue paid time off starting on the first day of work. This amount increases with length of service. PTO is paid at the base rate. Part-time employees accrue PTO on a pro-rated basis based on average hours worked.
Intermountain offers paid and unpaid medical and personal leaves of absence.
Paid funeral leave is available to full-time employees who lose a family member. Up to 3 days (24 hours) for loss of an immediate family member and one day (8 hours) for attending the funeral of a relative.
Full-time and part-time benefit eligible employees receive pay to replace scheduled hours when called to jury or witness duty in response to a court order.
Intermountain’s mission and core values revolve around excellence, mutual respect, accountability and trust. These values set the foundation for us to increase our awareness about the backgrounds and expectations of those we serve in order to provide extraordinary care. Intermountain appreciates all employee and patient viewpoints and cultures.
Understanding the backgrounds and experiences in the workplaces allows people to respect and value differences. As we live Intermountain's values, employees feel more valued, respected, empowered, and are more highly engaged to work together for the communities we serve. The diversity in our workforce brings a variety of new ideas and perspectives into the company, involving everyone and every department within our organization.
I have been working at Intermountain Healthcare full-time (More than 10 years)
Great benefits: 401k, pension, medical/dental, legal, tuition reimbursement. Increased PTO accruals after 5 years & 10 years (1 extra week for each of these mile stones).
Medical insurance benefit cost to employee is very high. We've been told this is because we're in a pool with medical people that sometimes overuse medical services so our costs are higher. As a result, most employees with two income households have medical insurance coverage through their partners employer instead.
Advice to Management
For years Intermountain Healthcare harnessed a culture that was very pro-employee and made it a place that people wanted to work at and stay long term. It was not uncommon for employees to work for over 30 years in the company. Lately, and especially with the hire of the new CEO that culture is completely dead and a thing of the past. Each employee is viewed now as a budget item, not a commodity for the company. Replacing highly experienced and high paying employees with entry level personnel seems to be the new norm. All to save a buck for a company that makes billions per year.
I applied in-person. The process took 2 weeks. I interviewed at Intermountain Healthcare.
Application was done on-line. Basic HR behavior based questions during the interview. They are very uniform. Some situation based questioned asked to see how well you critically think. They were very quick at getting back to me after the interview. Also, after hiring, they were very quick to start training and on boarding.