Working at International SOS | Glassdoor

International SOS Overview

Singapore (Singapore)
10000+ employees
Company - Private
Health Care
$500 million to $1 billion (USD) per year
International SOS is the world’s leading medical and travel security risk services company. We care for clients across the globe, from more than 850 locations in 92 countries.

Our expertise is unique: More than 11,000 employees are led by ... Read more

Mission: Our Mission is to pioneer the international medical & travel security risk services sector with the following values:


Company Updates

  • We are very proud to have been shortlisted in the PRCA Dare Awards in two categories: Trade & B2B Campaign and Low Budget Campaign.

    South East & East Anglia Shortlist | PRCA DARE Awards

    South East & East Anglia Shortlist | PRCA DARE Awards

  • Proud to be winners in four categories at the FEM Americas EMMAS awards! Read our story from the link below.

    2017 FEM Americas EMMAs winners announced! International SOS take home four awards!

    On Thursday May 4 2017, International SOS was named the winner in four categories at the Americas EMMAs: Best use of Data Analytics within Global Mobility, Most Innovative Use of Technology in Global Mobility - Assignee Management, International Healthcare and Risk Management Provider of the Year and Thought Leadership - Best Survey or Research Study of the Year.

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International SOS – Why Work For Us?

You switch on the TV today and there is a major incident somewhere in the world, it’s very likely that one of our clients are affected. International SOS provides proactive, comprehensive medical and security solutions to our clients in order to deliver a world class offering. Every single day we are making a difference in people’s lives and able to support them when they need it the most.  Your day is never the same, your challenge is never the same, join us now and make a difference.

 Explore exciting career opportunities with International SOS

Local knowledge on a global scale

The true risk of so many differing environments around the world can only be assessed by our unrivalled local knowledge and experience gained from our in-country presence. Only through our unique Assistance Centre footprint (ISO9001:2008 accredited), is it possible to provide real-time medical and security advice or support, in a language your employees are most comfortable speaking. We speak 99 different languages and dialects and every case is managed to full resolution via our single global case management platform.


 A single point of contact for medical and security

We understand that medical situations can include security issues and vice versa. We can help you put in place an integrated medical and security policy and procedure that is supported by one provider and a single-point-of-contact for your employees.

Our advice is only designed to help organisations achieve their goals. Therefore, the information and advice we provide is based on known facts; it is uninfluenced by political agendas or rumours. Helping you to make business-appropriate and well-informed decisions.


An employee benefit

Establishing a relationship with International SOS, has become a key part of thousands of organisations’ employee benefits programme. Helping you to build your reputation as an employer with employee wellbeing at its heart.


Return on prevention

In 2011, The International SOS Foundation released a first-of-its-kind benchmarking study into the adoption of duty-of-care practices around the world; insurance was found to be no longer enough when it comes to ensuring the health and safety of travellers. The study has since been put into action – forming the world’s first Global Framework – which provides strategic guidance on how to identify the risks workforces face and where preventive programmes can be put into place to ensure the safety, health and security of employees when abroad.

Our research shows that organisations who invest in prevention programmes commonly experience both direct and indirect cost benefits. We can work with you to ensure your programme(s) achieve the same. See our global benchmarking study, global framework, and RoP study here. 



Our mission 

To pioneer the international medical & travel security risk services sector.

Our vision

To be the world's leading medical and travel security risk services company. 

Our values: 

  • Passion - We work with passion, entrepreneurial spirit and teamwork to serve our clients and people.
  • Expertise - We are committed to apply our professional expertise to deliver great quality services to our clients.
  • Respect - We treat all our stakeholders with respect and integrity in order to earn their trust.
  • Care - We care about the interest of our clients, members and employees and aim to make a real difference to their lives.


International SOS is a rewarding place to work. The nature of our work means we respond to world events as they happen, so we look for individuals with a can-do attitude, who are creative and thrive on challenges.

Our job opportunities are diverse and include medical careers for doctors, nurses, medics, pharmacists, public health experts, aeromedical specialists and occupational healthcare professionals. We also offer positions in customer service, operations, risk management, security and more. Explore the links below to learn about and apply for specific opportunities.

International SOS Reviews

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International SOS Chairman and CEO Arnaud Vaissié
Arnaud Vaissié
193 Ratings
  • Helpful (1)

    "Making a difference every day"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Security Director in Feasterville Trevose, PA
    Current Employee - Regional Security Director in Feasterville Trevose, PA
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time (More than a year)


    Rewarding work
    High performance environment
    Global company
    Promotion opportunities


    Plenty of work to go around

See All 366 Reviews

International SOS Photos

International SOS photo of: Remote assistance
International SOS photo of: Ops
International SOS photo of: HR Asia: Best Companies To Work For in Asia Awards 2015
International SOS photo of: First Aid post
International SOS photo of: Assisting Locals
International SOS photo of: Assistance Centre
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International SOS Interviews



Getting an Interview

Getting an Interview





    Consulting Operations Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at International SOS.


    I had gone through 4 rounds of interviews and they wanted me to do a technical interview regarding a product that was new and there wasn't a lot of information about, and I had no access to any information about it. During the inital rounds they made jokes about "living at the office". At that point I withdrew my application.

    Interview Questions

    • What is you biggest weakness and other similar questions.   Answer Question
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International SOS Awards & Accolades

  • Best use of Data Analytics within Global Mobility, FEM Americas EMMAs, 2017
  • Most Innovative Use of Technology in Global Mobility - Assignee Management, FEM Americas EMMAs, 2017
  • Thought Leadership—Best Survey or Research Study of the Year, FEM Americas EMMAs, 2017
  • Most Innovative Company of the Year for 2500+ employees, The 15th Annual American Business Awards, 2017
  • Best Companies To Work For in Asia Awards 2015 – Singapore, HR Asia, 2015
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