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International SOS Overview

Headquarters Singapore, Singapore
Size 10000+ Employees
Founded 1985
Type Company - Private
Industry Health Care
Revenue $500 million to $1 billion (USD) per year
Every single day, we help people when they need it the most. We are passionate about helping others, we are globally minded, thrive under pressure and have fine attention to detail.

We have a variety of opportunities available all over the world for ... More

Mission: Our Mission is to pioneer the international medical & travel security risk services sector with the following values: Passion Expertise Respect Care

Company Updates

  • Go above and beyond, get recognised immediately! International SOS – London Office is giving out KUDOS! awards: A KUDOS! award recognises an employee in the moment or "on the spot“ for doing something remarkable or going above and beyond.

  • International SOS No day is the same & every day is special. International SOS in just 90 seconds http://glassdoor.com/slink.htm?key=vI1rw


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International SOS – Why Work For Us?

We believe in making it easier for organisations to work and grow on an international scale. We can help you achieve your goals by preparing your employees for travel and supporting them whilst they are in unfamiliar and remote locations. We help to keep them healthy and safe, so you can focus on your core business activities.

In Ernst & Young’s latest Global Mobility Effectiveness Survey 50% of companies thought their global mobility team was understaffed and only 30% have a system in place for tracking business travellers.


Protecting your people is our priority

In order to operate and grow your business, your employees must travel and work internationally. This means they are often faced with environments that they are unfamiliar with. This level of uncertainty puts them at risk. Even a minor health or security issue, if unchecked, can quickly escalate into a more serious problem. Furthermore, your ability to respond to these risks, can ultimately impact your workforces’ happiness and morale.


We are here to help you mitigate those risks and their associated costs. No matter how small a medical or security issue is; our experts are qualified to help.


Prevention first

The best way to ensure that your employees stay healthy and safe is to establish robust preventive programmes, catered specifically for the environments they are in. In the instance that prevention is not possible, immediate and effective assistance is fundamental. We provide you and your workforce with access to a first class assistance service, available 24/7 (ISO9001:2008 accredited) – the necessary reassurance and direction to keep your employees healthy, safe and productive.

Advice from our medically qualified and security experts is immediate and unlimited – we encourage your employees to always call us first, no matter how minor the issue may seem.

Embracing the unfamiliar

The world is a wildly varied and fast-changing place. When it comes to health and security, every location is different. The same applies to organisations; every set of needs are different. There is no ‘one-size-fits-all’ approach to employee healthcare or travel security.

Therefore, our approach is consultative. We can help you assess the risks associated with every working environment and design appropriate preventive programmes – including training, procedures and policies – to protect you and your people at all times.


Managing risk – is insurance enough?

In many situations, calling us can actually prevent a claim on your insurance. The majority of cases can be resolved with the medical and security expertise provided by our teams of nurses, doctors and security officers, therefore saving the need for further consultation.

In the rare instance that your employee requires a consultation, we will only refer them based on the advice of our own qualified medics or security officers. We manage and certify more than 79,000 medical and security providers across the globe – So no matter where your employee is; we have the unique knowledge of where to safely refer them to. Ensuring that their situation is dealt with in an effective manner.

Local knowledge on a global scale

The true risk of so many differing environments around the world can only be assessed by our unrivalled local knowledge and experience gained from our in-country presence. Only through our unique Assistance Centre footprint (ISO9001:2008 accredited), is it possible to provide real-time medical and security advice or support, in a language your employees are most comfortable speaking. We speak 99 different languages and dialects and every case is managed to full resolution via our single global case management platform.


 A single point of contact for medical and security

We understand that medical situations can include security issues and vice versa. We can help you put in place an integrated medical and security policy and procedure that is supported by one provider and a single-point-of-contact for your employees.

Our advice is only designed to help organisations achieve their goals. Therefore, the information and advice we provide is based on known facts; it is uninfluenced by political agendas or rumours. Helping you to make business-appropriate and well-informed decisions.


An employee benefit

Establishing a relationship with International SOS, has become a key part of thousands of organisations’ employee benefits programme. Helping you to build your reputation as an employer with employee wellbeing at its heart.


Return on prevention

In 2011, The International SOS Foundation released a first-of-its-kind benchmarking study into the adoption of duty-of-care practices around the world; insurance was found to be no longer enough when it comes to ensuring the health and safety of travellers. The study has since been put into action – forming the world’s first Global Framework – which provides strategic guidance on how to identify the risks workforces face and where preventive programmes can be put into place to ensure the safety, health and security of employees when abroad.

Our research shows that organisations who invest in prevention programmes commonly experience both direct and indirect cost benefits. We can work with you to ensure your programme(s) achieve the same. See our global benchmarking study, global framework, and RoP study here. 



Our mission 

To pioneer the international medical & travel security risk services sector.

Our vision

To be the world's leading medical and travel security risk services company. 

Our values: 

  • Passion - We work with passion, entrepreneurial spirit and teamwork to serve our clients and people.
  • Expertise - We are committed to apply our professional expertise to deliver great quality services to our clients.
  • Respect - We treat all our stakeholders with respect and integrity in order to earn their trust.
  • Care - We care about the interest of our clients, members and employees and aim to make a real difference to their lives.


International SOS is a rewarding place to work. The nature of our work means we respond to world events as they happen, so we look for individuals with a can-do attitude, who are creative and thrive on challenges.

Our job opportunities are diverse and include medical careers for doctors, nurses, medics, pharmacists, public health experts, aeromedical specialists and occupational healthcare professionals. We also offer positions in customer service, operations, risk management, security and more. Explore the links below to learn about and apply for specific opportunities.

International SOS Reviews

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International SOS Chairman and CEO Arnaud Vaissié
Arnaud Vaissié
133 Ratings
  • Featured Review

    Helpful (5)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time


    A challenging but fair working environment. Good leadership and a strong solution set. Clients and doing the correct thing is put at the fore front. a true multi-cultural enviroment


    Work life balance needs to improve as does communication channels from the leadership to the troops. High expectations from the team but they are normally fair and achievable.

    Advice to Management

    Keep up the good leadership direction and focus. Keep investing in client driven innovation and technology.

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International SOS Interviews

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  1. Helpful (3)  

    Accepted Offer
    Positive Experience
    Average Interview


    I applied through other source. The process took 3 weeks. I interviewed at International SOS.


    I submitted my resume and spoke to the HR Manager on the phone within the week. I spoke with HR manager, then Direct Supervisor, and I was offered position within 2 weeks.

    Interview Questions

    • Research the company-- there are other similarly named companies that people often confuse.   1 Answer


    No negotiation for Intl Ops Coordinator position. All start at same base.

International SOS Awards & Accolades

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  • Best Companies To Work For in Asia Awards 2015 – Singapore, HR Asia, 2015
  • Best Learning Project (Platinum Award), Learn X, 2015
  • Best Practices in Challenging Locations, The Forum for Expatriate Management, 2014
  • Exemplary Employer Award, National Trades Union Congress (NTUC) Women's Development Secretariat (WDS) and Tripartite Alliance for Fair Employment Practices (TAFEP), 2014
  • Investors in People Accreditation, Investors in People, 2014
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