Working at International SOS | Glassdoor

International SOS Overview

Singapore (Singapore)
10000+ employees
Company - Private
Health Care Services & Hospitals
$500 million to $1 billion (USD) per year
International SOS is the world’s leading medical and travel security risk services company. We care for clients across the globe, from more than 850 locations in 92 countries.

Our expertise is unique: More than 11,000 employees are led by ... Read more

Mission: Our Mission is to pioneer the international medical & travel security risk services sector with the following values:


Company Updates

  • “We have a lot of people coming from all over the world. This diversity is the most amazing thing”, says Customer Service Executive, Ilma Gautier. Explore more opportunities at International SOS

    —30+ days ago
    Working as Customer Service Advisor within International SOS

    Embracing the cultural diversity within the International Operations. Join the team:

  • Hana shares with us how an employee benefit provided by International SOS saved her life. Read her story and explore more meaningful opportunities with International SOS

    —11 days ago

    International SOS is a rewarding place to work. The nature of our work means we respond to world events as they happen, so we look for individuals with a can-do attitude, who are creative and thrive on challenges.

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International SOS – Why Work For Us?

You switch on the TV today and there is a major incident somewhere in the world, it’s very likely that one of our clients are affected. International SOS provides proactive, comprehensive medical and security solutions to our clients in order to deliver a world class offering. Every single day we are making a difference in people’s lives and able to support them when they need it the most.  Your day is never the same, your challenge is never the same, join us now and make a difference.

 Explore exciting career opportunities with International SOS

Local knowledge on a global scale

The true risk of so many differing environments around the world can only be assessed by our unrivalled local knowledge and experience gained from our in-country presence. Only through our unique Assistance Centre footprint (ISO9001:2008 accredited), is it possible to provide real-time medical and security advice or support, in a language your employees are most comfortable speaking. We speak 99 different languages and dialects and every case is managed to full resolution via our single global case management platform.


 A single point of contact for medical and security

We understand that medical situations can include security issues and vice versa. We can help you put in place an integrated medical and security policy and procedure that is supported by one provider and a single-point-of-contact for your employees.

Our advice is only designed to help organisations achieve their goals. Therefore, the information and advice we provide is based on known facts; it is uninfluenced by political agendas or rumours. Helping you to make business-appropriate and well-informed decisions.


An employee benefit

Establishing a relationship with International SOS, has become a key part of thousands of organisations’ employee benefits programme. Helping you to build your reputation as an employer with employee wellbeing at its heart.


Return on prevention

In 2011, The International SOS Foundation released a first-of-its-kind benchmarking study into the adoption of duty-of-care practices around the world; insurance was found to be no longer enough when it comes to ensuring the health and safety of travellers. The study has since been put into action – forming the world’s first Global Framework – which provides strategic guidance on how to identify the risks workforces face and where preventive programmes can be put into place to ensure the safety, health and security of employees when abroad.

Our research shows that organisations who invest in prevention programmes commonly experience both direct and indirect cost benefits. We can work with you to ensure your programme(s) achieve the same. See our global benchmarking study, global framework, and RoP study here. 


Our mission

To pioneer the international medical & travel security risk services sector.

Our vision

          To be the world’s leading medical & travel security risk services company.

Our values

Explore exciting career opportunities with International SOS!


International SOS is a rewarding place to work. The nature of our work means we respond to world events as they happen, so we look for individuals with a can-do attitude, who are creative and thrive on challenges.

Our job opportunities are diverse and include medical careers for doctors, nurses, medics, pharmacists, public health experts, aeromedical specialists and occupational healthcare professionals. We also offer positions in customer service, operations, risk management, security and more. Explore the links below to learn about and apply for specific opportunities.

International SOS Reviews

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International SOS Chairman and CEO Arnaud Vaissié
Arnaud Vaissié
214 Ratings
  • Featured Review

    Helpful (1)

    "Diverse, Engaging and Never a dull moment"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in London, England (UK)
    Current Employee - Administrative Assistant in London, England (UK)
    Positive Outlook
    Approves of CEO

    I have been working at International SOS full-time (Less than a year)


    I have worked at International SOS for just over 6 months and I expected the novelty to have worn off however it hasn't, each day I go in I have a new challenge and an opportunity to learn something new. It's cultural diverse and the people I work with are brilliant in support me and having the same purpose.


    Would like to see more inter-department working

    Advice to Management

    Keep having open doors, we need to learn from people who have been where we are

See All 410 Reviews

International SOS Photos

International SOS photo of: Remote assistance
International SOS photo of: Ops
International SOS photo of: HR Asia: Best Companies To Work For in Asia Awards 2015
International SOS photo of: First Aid post
International SOS photo of: Assisting Locals
International SOS photo of: Assistance Centre
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International SOS Interviews



Getting an Interview

Getting an Interview





    Consulting Operations Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at International SOS.


    I had gone through 4 rounds of interviews and they wanted me to do a technical interview regarding a product that was new and there wasn't a lot of information about, and I had no access to any information about it. During the inital rounds they made jokes about "living at the office". At that point I withdrew my application.

    Interview Questions

    • What is you biggest weakness and other similar questions.   1 Answer
See All 74 Interviews

International SOS Awards & Accolades

  • Best use of Data Analytics within Global Mobility, FEM Americas EMMAs, 2017
  • Most Innovative Use of Technology in Global Mobility - Assignee Management, FEM Americas EMMAs, 2017
  • Thought Leadership—Best Survey or Research Study of the Year, FEM Americas EMMAs, 2017
  • Most Innovative Company of the Year for 2500+ employees, The 15th Annual American Business Awards, 2017
  • Best Companies To Work For in Asia Awards 2015 – Singapore, HR Asia, 2015
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