Intrado Overview

  • Omaha, NE
  • 5001 to 10000 Employees
  • 1986
  • Company - Private
  • Enterprise Software & Network Solutions
  • $2 to $5 billion (USD)

Connecting people with each other and the right information is mission-critical. Intrado, formerly West, develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each ...

Company Updates

February 17, 2021
Learn about the Intrado Mosaic...we're very proud of the team's accomplishments, and what this means for the world!
Shared image - Intrado Mosaic: Enabling a Modern AI-Driven Customer Experience | Intrado
Intrado Mosaic: Enabling a Modern AI-Driven Customer Experience | Intrado
October 13, 2020
Intrado Announces Wellness Week and Virtual Health Fair! Intrado is excited to announce the first-ever Wellness Week and Virtual Health Fair for employees and their families. We'll have a number of informative events, and there is something for everyone! There will be webinars, activities and contests. Here's just a sample of things you can expect to learn about: Personal budgeting Bullying Caring for your pet Cancer prevention Activities include: Meditation Portfolio building The Virtual Health Fair is an actual fair where you can meet with vendors from all over the world!
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Intrado Reviews

Recommend to a Friend
Approve of CEO
John Shlonsky
John Shlonsky
448 Ratings
Featured Review
Current Employee, less than 1 year

"Interview process/ culture"

Jun 17, 2020 - Business Development Representative in Chicago, IL
Positive Outlook
Approves of CEO


Everyone I spoke to throughout the entire interview process was extremely professional yet personable. The initial call with the first recruiter set the tone for what the rest of the process would


None that I can think of

Advice to Management

Keep doing what you're doing! As an entry level rep, I feel just as important as my coworkers and even though my on-boarding was virtual, I think management did a great job in making my presence feel
See All 2,407 Reviews

Diversity & Inclusion at Intrado

(224 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Intrado Reviews and are not edited or altered.

How is diversity at Intrado?

...No diversity and inclusion mentions....Read More

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Intrado Photos

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Intrado Interviews

Getting an Interview
Applied online59%
In Person13%
Employee Referral12%

  1. Featured Interview

    Senior Service Specialist Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied through a recruiter. The process took 3 weeks. I interviewed at Intrado (Sacramento, CA) in Jul 2020


    The interview process was long (due to Covid-19 it was all remote) but professional and enjoyable. My recruiter was on the ball and the manager and employees I interviewed with asked relevant questions and gave candid answers to my questions.

    Where do you see yourself in five years?

    1 Answers

See All 450 interviews

Intrado Awards & Accolades

  • Service Winner for Interactive Voice ResponseCRM Magazine2016
  • Best Places to Work for YP'sNEWaukee2016
  • North American Competitive Strategy Innovation and Leadership AwardFrost & Sullivan2016
  • North American Product Leadership Award in the Contact Center Outsourcing IndustryFrost & Sullivan2015
  • UCaaS Magic Quadrant LeaderGartner Magic Quadrant2015

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

Popular Careers with Intrado Job Seekers


Intrado FAQ

(60 Questions)

All answers shown come directly from Intrado Reviews and are not edited or altered.

See questions about:

What is paid time off like at Intrado?

...Paid time off plus holidays, good trainers, get to choose different hours you work, work from home is available...

December 8, 2020

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