J. C. Penney Overview

  • www.jcpenney.com/
  • Plano, TX
  • 10000+ Employees
  • 1902
  • Company - Private
  • Department, Clothing & Shoe Stores
  • $5 to $10 billion (USD)

CompetitorsMacy's, Kohl's, Dillard's
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JCPenney is the shopping destination for America’s diverse, working families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad ...
Mission: JCPenney was founded in 1902 with one simple rule – to treat others as we would like to be treated. The Golden Rule was the name of our first store in Kemmerer, Wyoming, and it set the standard by which we have operated for more than 119 years. The name of our stores has evolved ...

J. C. Penney Reviews

Recommend to a Friend
Approve of CEO
Marc Rosen
Marc Rosen
79 Ratings
Former Employee, more than 3 years


Oct 14, 2022 - Beauty Advisor Sephora Inside JCPenney
Positive Outlook
Disapproves of CEO


Everyone there was like a big family and always looked after you made sure you were okay and didn’t tolerate client disrespect. Customer service was the main focus but they always made sure staff was


Didn’t pay nearly enough staff definitely deserved a pay increase
See All 11,829 Reviews

Diversity & Inclusion at J. C. Penney

(2118 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from J. C. Penney Reviews and are not edited or altered.

How is diversity at J. C. Penney?

...life balance and flexibility for hybrid and remote work, and you will be impressed by their alleged commitment to a focus on inclusion and diversity....Read More

Read 35 more responses

J. C. Penney Photos

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J. C. Penney photo of: MISSING VALUEJ. C. Penney photo of: MISSING VALUEJ. C. Penney photo of: MISSING VALUEJ. C. Penney photo of: MISSING VALUEJ. C. Penney photo of: MISSING VALUEJ. C. Penney photo of: MISSING VALUEJ. C. Penney photo of: MISSING VALUE

J. C. Penney Interviews

Getting an Interview
Applied online70%
In Person11%
Employee Referral8%

  1. Customer Service Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview


    The interview was conducted in a group setting. All the questions were pretty generic. The interview altogether was comfortable. I was offered a position the same day and started soon after.

    What days are you available?

    Answer Question

See All 2,514 interviews

Company Updates

October 3, 2022
KEY NOT FOUND: company-updates.categories.hiring
Holiday is Back! National Hiring Event Oct. 12th thru Oct. 15th. Apply in store at the Applicant Kiosk or at jobs.jcp.com •Flexible schedules • Great employee discount—up to 25% off • Premium pay Black Friday Weekend (Friday, Saturday, Sunday) • Premium pay (Saturday & Sunday in December through Christmas) • Stores closed on Thanksgiving and Christmas Day • Wellness days • Career advancement opportunities • Opportunity for continued employment & advancement post-holiday • Unlimited referral bonuses • Inclusive team environment • In-home daycare concierges services
Shared image - JCPenney - Careers in Store Hourly Positions
JCPenney - Careers in Store Hourly Positions
January 4, 2021
KEY NOT FOUND: company-updates.categories.company-news
In a year full of innovation and newness, JCPenney is excited to debut JCP Live, a live-stream show designed to offer shoppers unique insight on our hottest holiday items. During each segment, popular influencer guests join the stream to highlight exciting merchandise – like the Victrola® 3-speed vintage turntable, Home Expressions® 30-piece dinnerware, the PowerXL™ Vortex air fryer, and the Sharper Image® s’mores maker – to make gift-planning fun and hassle-free. Streaming on Facebook, YouTube, and jcp.com each Friday at 11 a.m. CST until Dec.18 – and with two bonus shows on Cyber Monday – each JCP Live segment is curated around a theme like health and wellness, family fun, top tech, and cozy comfort, and includes featured, on-sale merchandise discussed between the influencer and a JCPenney co-host. Shoppers are invited to engage throughout the each segment.
Shared image - Shop the Stream: JCPenney Debuts "JCP Live" to Make Gift-Planning Fun and Easy
Shop the Stream: JCPenney Debuts "JCP Live" to Make Gift-Planning Fun and Easy

J. C. Penney Awards & Accolades

  • 50 Best Companies for Latinas to Work for in the USLATINA Style Inc.2022

Popular Careers with J. C. Penney Job Seekers


J. C. Penney FAQ

(68 Questions)

All answers shown come directly from J. C. Penney Reviews and are not edited or altered.

See questions about:

Does J. C. Penney offer massages?

...Good work life balance and nice benefits like free food and coffee tea and transportation....

April 4, 2021

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People Also Ask about J. C. Penney

Employees rate J. C. Penney 3.3 out of 5 stars based on 11,829 anonymous reviews on Glassdoor.

To get a job at J. C. Penney, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at J. C. Penney and prepare for tough questions.

Overall, 53% of employees would recommend working at J. C. Penney to a friend. This is based on 11,554 anonymously submitted reviews on Glassdoor.

72% of job seekers rate their interview experience at J. C. Penney as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at J. C. Penney.

36% of employees think that J. C. Penney has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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