Notice concerning COVID-19
J. C. Penney has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

J. C. Penney Overview

  • Plano, TX
  • 10000+ Employees
  • 1902
  • Company - Private
  • Department, Clothing, & Shoe Stores
  • $1 to $2 billion (USD)

CompetitorsMacy's, Kohl's, Dillard's
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JCPenney, one of the nation's largest apparel and home retailers, combines an expansive footprint of over 600 stores across the United States and Puerto Rico with a powerful e-commerce site,, to deliver style and value for all hard-working American families. At every ...
Mission: J.C. Penney Company is on a mission to ensure every shopping experience is worth the customer's time, money and effort.

J. C. Penney Reviews

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Approve of CEO
Jill Soltau
Jill Soltau
530 Ratings
Dec 12, 2020
J. C. Penney icon

"Great place to work"

Current Employee - Customer Service in Miami, FL
Neutral Outlook
No opinion of CEO

I have been working at J. C. Penney full-time


Flexible and a fun place to work


Standing up to long and some rude customers
See All 8,876 Reviews

Diversity & Inclusion at J. C. Penney

(273 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from J. C. Penney Reviews and are not edited or altered.

How is diversity at J. C. Penney?

...Company is good for diversity and for women in leadership....Read More

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J. C. Penney Photos

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J. C. Penney Interviews

Getting an Interview
Applied online70%
In Person10%
Employee Referral7%

  1. [employerShortName] icon

    Recruiting Coordinator Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Average Interview


    The interview process was very efficient and straightforward. I experienced a phone screen, and then an in-person interview (pre-covid) with three associates from the department. I enjoyed this interview process and the interviewers were very knowledgeable.

    What is it about JCPenney that made you apply for this role

    1 Answers

See All 2,179 interviews

Company Updates

Company Logo for J. C. Penney

J. C. Penney

Jan 4, 2021


In a year full of innovation and newness, JCPenney is excited to debut JCP Live, a live-stream show designed to offer shoppers unique insight on our hottest holiday items. During each segment, popular influencer guests join the stream to highlight exciting merchandise – like the Victrola® 3-speed vintage turntable, Home Expressions® 30-piece dinnerware, the PowerXL™ Vortex air fryer, and the Sharper Image® s’mores maker – to make gift-planning fun and hassle-free. Streaming on Facebook, YouTube, and each Friday at 11 a.m. CST until Dec.18 – and with two bonus shows on Cyber Monday – each JCP Live segment is curated around a theme like health and wellness, family fun, top tech, and cozy comfort, and includes featured, on-sale merchandise discussed between the influencer and a JCPenney co-host. Shoppers are invited to engage throughout the each segment.

J. C. Penney Awards & Accolades

  • Top 50 Companies for DiversityDiversityInc2019
  • Top Companies for Diverse LeadershipDiversityInc2019

J. C. Penney FAQ

(45 Questions)

All answers shown come directly from J. C. Penney Reviews and are not edited or altered.

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What are perks and other benefits like at J. C. Penney? perks are great....

September 5, 2018

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