Item: J. C. Penney
Rating: 5.0
Author: Current Employee - Sales Associate

J. C. Penney Overview

Website:www.jcpenney.com
Headquarters:
Plano, TX
Size:
10000+ Employees
Founded:
1902
Type:
Company - Private
Industry:
Department, Clothing, & Shoe Stores
Revenue:
$1 to $2 billion (USD)

Competitors: Macy's, Kohl's, Dillard's
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JCPenney, one of the nation's largest apparel and home retailers, combines an expansive footprint of over 600 stores across the United States and Puerto Rico with a powerful e-commerce site, jcp.com, to deliver style and value for all hard-working American families. At every ...

Mission: J.C. Penney Company is on a mission to ensure every shopping experience is worth the customer's time, money and effort.

J. C. Penney Reviews

3.3

★★★★★

Recommend to a Friend

Approve of CEO

Jill Soltau

997 Ratings

5.0

★★★★★

Current Employee

"Great costumer service"

Aug 22, 2021 - Sales Associate

Pros

Nice fun to work with amazing people to work for

Cons

Costumers not always helpful don’t like when your late

See All 10,578 Reviews

Diversity & Inclusion at J. C. Penney

3.7

★★★★★

(1315 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from J. C. Penney Reviews and are not edited or altered.

How is diversity at J. C. Penney?

...They offer benefits, 401K , vacation, room for growth with the company, diversity and an opportunity to become part of the J C Penney family...Read More

Read 33 more responses

J. C. Penney Photos

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J. C. Penney Interviews

Experience

Positive72%

Negative11%

Neutral17%

Getting an Interview

Applied online70%

In Person10%

Employee Referral7%

Difficulty

2.1

Average

HardAverageEasy

Jan 24, 2022
Sales Associate Interview
Anonymous Employee in United States
Declined Offer
Neutral Experience
Average Interview
Interview
Applied online, received a phone call to schedule interview. The interview was a group interview. There were 3 people in the interview . The interview lasted about 30 minutes and focused on situational questions.
Interview
How would you handle an upset customer ?
Answer Question

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Company Updates

January 4, 2021

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In a year full of innovation and newness, JCPenney is excited to debut JCP Live, a live-stream show designed to offer shoppers unique insight on our hottest holiday items. During each segment, popular influencer guests join the stream to highlight exciting merchandise – like the Victrola® 3-speed vintage turntable, Home Expressions® 30-piece dinnerware, the PowerXL™ Vortex air fryer, and the Sharper Image® s’mores maker – to make gift-planning fun and hassle-free. Streaming on Facebook, YouTube, and jcp.com each Friday at 11 a.m. CST until Dec.18 – and with two bonus shows on Cyber Monday – each JCP Live segment is curated around a theme like health and wellness, family fun, top tech, and cozy comfort, and includes featured, on-sale merchandise discussed between the influencer and a JCPenney co-host. Shoppers are invited to engage throughout the each segment.

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