Mission: At J.D. Power, our aim is to be the premier leader representing the Voice of the Customer to drive improvement of products and services, and ultimately business results, for companies globally.
I worked at J.D. Power full-time (Less than a year)
Never have to nag to get work packages completed. Standardized processes. Never met someone with less than a Masters degree. Reasonable project plans.
Somewhat mechanized work. Low creativity environment. Low pay. If you are afraid of hard deadlines, this is not the place for you.
Advice to Management
Keep you reorgs to a minimum. Builds deep competencies and retention.
I applied online. The process took 4 weeks. I interviewed at J.D. Power (Costa Mesa, CA) in February 2018.
Phone screen with recruiter was standard questions. Followed by excel work sample with 7 questions requiring calculations. Phone interview with Lead slightly technical but mostly industry focused. Case study then interview to review case study answers in Excel. Interviewer supposedly forgot to give me the 3rd page with the hardest questions to prepare to present. Then requested I complete it on the fly and explain as I go through creating my analysis and answers in Excel. Tacky move if it was planned or just disorganized if it wasn't on accident. Recruiter was also disorganized. First phone interview with the Lead was sent to me 52 minutes before the interview. Not sure if they just have bad recruiting systems or if this place is just disorganized. On day of case study face to face interview they did not seem to expect me for the interview when I arrived 5 minutes before or at least didn't prepare the computer and room ahead of time. Had a start up feel without the big brains on staff.