Working at JEA Senior Living | Glassdoor

JEA Senior Living Overview

Vancouver, WA
1001 to 5000 employees
1993
Company - Private
Health Care Services & Hospitals
Unknown / Non-Applicable
At JEA Senior Living, we celebrate the lives of seniors and create communities that support them in living well throughout the aging process. By honoring each resident's life story and celebrating their uniqueness, we are able to nurture their dreams and desires.

Mission: We are committed to being the leader in providing quality, personal services for our residents, while honoring the experience of aging.

Company Updates

  • Thanks to our amazing team members we were re-certified as a Great Place to Work US for 2020! Stop by our blog for more info on why JEA is a Great Place to Work and hear what some of our employees had to say - https://lnkd.in/gc5MQqw #caringtogether #meaningfulmoments #jeacares

  • You know it's going to be a great day when there's a new blog post AND music video. Need some encouragement for your Friday? Check out our new blog post and video below. Then share with a friend to brighten their day. #caringtogether #honoringaging #goodvibesonly

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JEA Senior Living – Why Work With Us?


The JEA Story

Jerry Erwin’s dedication to seniors and those affected by memory loss began when his own mother, Margaret, developed Alzheimer’s disease. Margaret lived with Alzheimer’s for over 7 years and following her passing, Jerry realized the tremendous need for specialized dementia care communities.

This experience motivated Jerry to develop a better solution for seniors. A specialized community that catered to their unique and specific needs. In 1993, after months of exhaustive research and planning, Jerry and his family built their first memory care community in Tumwater, WA. This was the first of many successful communities built with love and a personal understanding of dementia care.

Today, JEA continues to provide the highest personal quality services for our residents, while honoring the experience of aging. As the JEA Family continues to grow, our philosophy remains the same: care for each resident with the love and attention that Jerry expected for his mother.

Come tour one of our communities today and experience what makes us different.

Our Difference – Meaningful Moments

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At JEA, we understand the unique challenges that families face when caring for a loved one with memory loss or Alzheimer's disease. Placing a loved one in the care of others is one of the most difficult choices to make. Allow our Special Care Centers to help ease your mind.

Meaningful Moments is our unique, personalized resident programming, that is exclusive to JEA Communities. Through family interviews, daily interactions and our welcome process, we craft an activities program specific to your loved one. By knowing each resident’s likes, dislikes and their unique life story, we can create moments that are meaningful to them and in doing so, honor their experience of aging.

It is our goal to add meaning and value to each resident’s life and to provide a warm, caring, supportive environment. We care for each resident with dignity and respect and join you in honoring them.

Cody Erwin | Chief Executive Officer

From a young age, Cody Erwin started developing experience in the family business of memory care and senior housing. As a third-generation senior housing operator, Cody is rooted in our mission of Honoring Aging. Starting with JEA in 1997, Cody has multidisciplinary expertise ranging from Director of Operations to Chief Operating Officer - overseeing our portfolio of memory care communities.

Stepping into the CEO role in 2005, Cody currently oversees JEA's Management and related Development Construction businesses. Graduating from Walla Walla University with a Bachelor of Science in Business Administration, Cody has served on the Advisory Committee for Walla Walla University's School of Business.

Giving back to the community and lending his leadership expertise, Cody currently serves on the ASHA Strategic Steering Committee and is Board Chairman of International Children's Care.

 

Micah Gerber | Chief Strategy Officer

Micah joined JEA in late 2018 as the Chief Strategy Officer. Previously, he was with Senior Living Communities/ Maxwell Group, Inc. where he served as CFO. During his tenure with the Maxwell Group, Micah led many initiatives including expanding their real estate, overall revenue, and assisted with increasing the total number of employees to 2400.  Prior to that Micah was an investment banker. Micah received an MBA from the Tuck School of Business at Dartmouth College and BS from the University of Florida. Micah currently lives in Charlotte, NC with his wife and two children.

 

John McNeil | Executive Vice President of Operations

 

John McNeil joined JEA in the summer of 2006 as an interim administrator at Pacific Gardens Alzheimer’s Special Care Center in Portland, Oregon and then transitioned over into the role of Director of Operations. John has over 15 years of operating assisted living properties in Oregon and Washington. John is a native of Portland, Oregon, where he graduated from Portland State University with a BA in Management and Finance.

 

Alisa Clark | Vice President of Human Resources and Employee Relations

 

Alisa is responsible for JEA’s trademarked Meaningful Moments program and supporting programming staff, along with employee relations and staff development. Prior to joining JEA in 2007, Alisa spent over 15 years as an Administrator of various senior housing properties including HUD housing, retirement living, assisted living and Alzheimer’s care facilities. She has a BA in Health Care Administration, Business Minor and Gerontology certificate from Oregon State University.

 

April Young | Vice President of Sales and Marketing

 

April joined the JEA Management team in January of 2016. Prior to joining JEA, April fulfilled several roles in the Senior Living Industry to include: Community Management, Regional Oversight and Divisional Sales & Marketing support for a portfolio of 80 Assisted Living and Memory Care communities. While April’s experience over the last 18 years is extensive, one thing has maintained consistent over her career. April’s passion for finding solutions and creating safe environments for those she serves. Her responsibilities for our company include training employees on sales processes, company branding, occupancy development, marketing & PR campaigns, creation of processes relative to sales & marketing along with strategic planning on new developments on the horizon.

 

Jarrod Milner | Vice President of Environment

 

Jarrod Milner joined the JEA Team in late 2016. Jarrod brings 15 years of experience in the senior living industry as Regional Property Manager and Divisional Director of Property Management, supporting Community, Regional and Divisional Teams.  Jarrod's responsibilities include maintaining our community properties and equipment to ensure the residents have a safe and well-maintained residence to call home. He is passionate about helping others and believes strongly in being a resource, providing the best possible customer service to the communities and associates.

 

Kathleen Price | Vice President of Nursing Services

 

Kathleen oversees all of JEA’s comprehensive nursing services. She is responsible for providing oversight of health services through site visits, chart and service plan reviews, and development of resident care standards and policies/procedures to ensure that all residents that call JEA home, receive the highest quality of care possible. Kathleen’s path to dementia care began when her mother-in-law was diagnosed with Alzheimer’s. Prior to JEA, she served as Administrator and Health Services Director of memory care focused and traditional assisted living communities. Kathleen’s personal experience with Alzheimer’s informs and inspires her every day.

 

Rachel Kohl | Vice President of Program Development

 

Rachel Kohl is the VP of Program Development. In her role, she is responsible for the implementation and consistent execution of our Meaningful Moments at all of our communities. Rachel seeks to grow, evolve and develop new ways in which our staff can provide purposeful days and moments of joy for our residents. Rachel began working in senior living while still in college and quickly changed her career path once she discovered her love of serving seniors. Rachel has held many different roles in our industry including Recreation/Programs Director, Executive Director, Regional Director of Operations, Divisional Director of Dementia Care and Regional VP of Operations. Rachel has a BA in Therapeutic Recreation from Kean University in New Jersey. ​

JEA Senior Living Reviews

  • Featured Review

    Helpful (1)

    "Good Culture that's Getting Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Approves of CEO

    I have been working at JEA Senior Living full-time (More than 10 years)

    Pros

    -resident's
    -support of regional and home office team

    Cons

    -staff turnover can be high, especially in the nursing department

    Advice to Management

    -Continue to offer ongoing training to all staff. Consider increasing number of training days for new staff and/or increase staffing ratios to meet the increasing needs of the "new" AL standards and regs

See All 96 Reviews

JEA Senior Living Photos

JEA Senior Living photo of: Staff and Resident enjoying a card game
JEA Senior Living photo of: Resident talking with JEA Team Members
JEA Senior Living photo of: JEA Senior Living - Great Place to Work 2020
JEA Senior Living photo of: Annual Conference 2019
JEA Senior Living photo of: Annual Conference 2019
JEA Senior Living photo of: Annual Conference 2019
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JEA Senior Living Interviews

Experience

Experience
57%
29%
14%

Getting an Interview

Getting an Interview
44%
14%
14%
14
14

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at JEA Senior Living in May 2017.

    Interview

    Had two interviews before I received my job offer. Administrator was slow at responding and often too busy to schedule on boarding and more. Interviews themselves were pretty much similar to any other interview processes I had been through in the past. Nothing stood out.

    Interview Questions

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JEA Senior Living Awards & Accolades

  • Great Place to Work 2019, Great Place to Work, 2019
  • Top-Rated Senior Care Providers, Senior Advisor, 2018

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