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Jack Henry & Associates Overview

Monett, MO
5001 to 10000 employees
Company - Public (JKHY)
Information Technology
$1 to $2 billion (USD) per year
Do The Right Thing, Do Whatever It Takes, and Have Fun
We at Jack Henry & Associates have built our business on the belief that the people who contribute day-in and day-out to our success are the true foundation of our company. Today, our employee base ... Read more

Mission: To protect & increase the value of our stockholders' investment by providing quality products & services to our customers. Concentrate our activities on what we know best - information systems & services for ... Read more

Company Updates

  • We're excited to announce that JHA ranked No. 16 on the 2015 The Dallas Morning News Top 100 Workplaces list!! This is the fourth year JHA has been named to the Dallas Morning News list and not only that, but we moved up four spots from last year.

  • Happy 30th Anniversary to our CEO, Jack Prim!! Here's a photo of our HR Team showing him some recognition and appreciation for all he does for JHA.

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Jack Henry & Associates – Why Work For Us?


Do The Right Thing, Do Whatever It Takes, and Have Fun

At JHA, we’re looking for the talented, the focused, & the ambitious. One whose creative & innovative mind can solve problems & improve efficiency. With track records that include academic success, hard work, determination. The brightest people in their fields. We want applicants who are ready to learn, grow, & perfect new skills; who will inspire & be inspired; who are looking to make a better life. We want the ones who want more than a job ... they want a career. If you’re this kind of applicant, you’re our kind of Associate.

If you’re our kind of Associate, take the next step by applying for one of our JHA careers


Benefits At-A-Glance

  • Medical PPO Plans (HMO available for CA residents)
  • Dental PPO Plan
  • Vision Plan
  • Life & Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability
  • Flexible Spending Accounts
  • Health Savings Account
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Educational Assistance
  • Employee Stock Purchase Plan

At Jack Henry & Associates (JHA), every employee plays an essential role in the success of our business. Our commitment to doing the right thing clearly extends to the various benefits that we make available to our employees and their families. We provide quality benefit programs that allow our employees to focus on maintaining a healthy balance between work and home.

When you are hired as a regular full-time Associate, you will have the opportunity to enroll in the programs which meet your needs. Most of our flexible benefit choices are effective after 30 days of employment. To learn more about our benefits, please click here.


Associates at Work

At Jack Henry & Associates, Inc. (JHA), we celebrate life just as much as we work. We encourage a work environment that is personally, professionally, and financially rewarding to our employees. Every week there’s something new and exciting happening at our various office locations, whether it’s Super Bowl parties, fun contests, pancake breakfasts, bake sales, Halloween costume contests, food trucks, mud volleyball tournaments, trivia nights, March Madness Tournaments, or employee sport outings. These events reflect our company philosophy: “Do the right thing, do whatever it takes, and have fun”!


Our Core Values 

Jack Henry & Associates’ Core Values represent the sum of our mission and our philosophy – “Do the right thing, do whatever it takes, and have fun.” Each day we recognize our Core Values and take PRIDE in Passion for Customer Service,Relationships, Integrity, Drive for Results and Excellence. The reason we are ranked on many “top places to work” lists across the nation year-after-year, is because we are dedicated to our Core Values and focused on hiring talent like you!


Community Stewardship

At JHA, we care about families, which includes our employees and our local communities. Together, we can do great things. The concept of corporate citizenship and responsibility to our communities are foundations on which JHA was built. All JHA employees are encouraged to take an active role in charitable organizations and activities, which benefit our communities. Some of our annual stewardship initiatives include: Relay for Life, United Way, Jack & Jerry Memorial Golf Tournament, Kansas City Corporate Challenge for Special Olympics, Bowling for Kids’ Sake, Big Brothers Big Sisters, Sertoma Chili Cook-Off, MS150 Bike Ride, and more.

Jack Henry & Associates Reviews

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Jack Henry & Associates CEO David Foss
David Foss
41 Ratings
  • Helpful (1)

    "Sales Support"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO
    Neutral Outlook
    Approves of CEO

    I have been working at Jack Henry & Associates full-time (More than 10 years)


    Flexible when we need to leave, benefits are good, friendly campus


    Some areas are like being in high school-very catty.

    Advice to Management

    Look long and hard at those you want to promote. They may be doing minimal work but making themselves look good on paper. Others maybe making up the slack causing bad feelings.

See All 397 Reviews

Jack Henry & Associates Photos

Jack Henry & Associates photo of: IT employees enjoy both the challenges and the camaraderie at Jack Henry.
Jack Henry & Associates photo of: Habitat for Humanity Restore in Collin County. Jack Henry Associates volunteered their time to help at the restore over the weekend.
Jack Henry & Associates photo of: JHA employees from our Kansas City offices participated in the Kansas City Corporate Challenge 5K over the weekend. Way to go team JHA!
Jack Henry & Associates photo of: JHA was recently nominated and awarded the “Patriotic Employer Award” at our Angola, Indiana location.
Jack Henry & Associates photo of: JHA iPay employees participated in the Pat French 5k benefiting Junior Achievement in Elizabethtown. Way to go E-town!!
Jack Henry & Associates photo of: The JHA team in Birmingham, AL raised $1600 at their Spring Fling event for the local charity Hand in Paw.
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Jack Henry & Associates Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Customer Support Representative Interview

    Anonymous Employee in Elizabeth, NJ
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at Jack Henry & Associates (Elizabeth, NJ) in March 2017.


    I applied online and received an email that next morning to see when I could do a phone interview. I had a 15-20 minute talk about my background, work history, work style and values. I was told that the hiring manager would contact me later that day or the next. She called me the next morning to delve deeper into my work history, and typical customer service oriented questions about my temperament and ability to handle difficult interactions with customers. She told me that I would be contacted soon for an in person interview. I received a call the same day and the interview was set for three days later. I dressed business casual, even though the normal dress code at the location is very casual. I researched the company and learned about what they value in their employees. The interview was with two managers, who each had a list of questions. They took turns asking, and sometimes did a follow up question if they needed further info. The interview went great, was actually fun like having a get-together with a couple of friends. I felt a connection and actually enjoyed the experience. They are looking for honesty, people who like to give back to the community, and someone who is upbeat and positive.

    Interview Questions

    • One time when you disagreed with a coworker and how you resolved it.   Answer Question
    • Name a time when you had an idea to improve a process at work. How did that go? What steps did you take in the process? Did you consider other methods/ideas, and how did you decide which was the best route to follow?   Answer Question
    • How would you handle an irate customer?   Answer Question
See All 80 Interviews

Jack Henry & Associates Awards & Accolades

  • 100 Best Places to Work in IT - Large, Computerworld Magazine, 2015
  • Top Workplaces, The Tennessean, 2015
  • 100 Best Places to Work in IT, Computerworld, 2014
  • Best Companies to Work for in Alabama (Large Companies), Business Alabama Magazine, 2014
  • Best Places to Work in Kentucky (Large), Best Places to Work in Kentucky, 2014
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