I have been working at Janie and Jack full-time (More than a year)
The relationship with the customers you meet and their kids is the best. When you are growing up with the child as the parents shop at your store. The employees are really nice and friendly. The Floor set is organized and fun to do. The creativity of the clothes is timeless.
Makes little to no extra time and gives you little time to do very time consuming tasks such as markdowns, new line boxes (unpacking them) and transfers. Often have the task be over a couple of days due to the company saying the customer comes first and foremost, which I agree. Just give us more payroll time to complete the tasks. The return policy is rarely to never upheld in certain situations, and the customer service will say one thing and tell you to return the item because they dont want to argue anymore. When you the employee looking at the item have said that it is non returnable. There is no backing up the employee and the policy is thrown out the window and the company looses a lot of money that way I think. There is a focus in meetings about a lot of the negatives that everyone will be doing and rarely about the positives we are doing or trying to do.
Advice to Management
Be prepared to be told one thing and then see that some things always apply and some things kinda apply. Some of their decisions fint make sense or have no common sense and you just have to do the best you can. So many deadlines at once and when u have a busy store all day and no hours they winder why things aren't done. Customer comes first they say but i don't think they take that into account when doing payroll hours and giving us deadlines for these tasks.
I applied in-person. I interviewed at Janie and Jack (Denver, CO).
The interview was professional and well planned, with questions regarding previous experience and potential situations I may face. They staff were friendly and kind, and followed up within the week.
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