I worked at Japan Relocation full-time (Less than a year)
The office location used to be conveniently in Sunnyvale downtown.
I was pleased to work with colleagues who trained me how to speak business Japanese language.
Working for this company was a worst experience of my entire career.
The salary is just above a minimum wage, and you are asked to do way more than what you are paid.
When a client moves in, a JR sales person sets up all utility accounts for a client by using their personal information (legal name, phone number, home and office address, occupation, size of family, SSN or passport number, utility account information with the security key code, and even valid credit card number) all the clients' personal information is stored in a paper folder, and it will be kept in a keyless cabinet in a small room with its door open during business hours. The paper folder will be kept as long as the client resides in the US, and when he goes back to Japan, the folder is simply kept in the rack with many other folders from the past. Once I asked my manager if it was legal to treat clients' personal information like this, and he simply said that he had been doing this all the time and it was OK.
Lastly, while I was working, I have witnessed several instances of immigration low violations. Some people were brought from Japan without appropriate visas. I left the company because I could not stay in a company knowing what was going on.
The company takes no pride in their work. They last more than 17 years because the company rely on Japanese business people who do not know local culture and feel secure being helped by Japanese speaking local people.
Advice to Management
Have even a little sense of morality. CEO must take some business management courses.
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