Working at Jean Coutu | Glassdoor

Jean Coutu Overview

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Montreal, QC (Canada)
10000+ employees
1969
Company - Public (PJC.A.A)
Retail
$2 to $5 billion (USD) per year
Loblaw, Shoppers Drug Mart, Katz Group
The Jean Coutu Group (PJC) is one of Canada's leading drugstore chains with more than 390 franchised outlets in Québec, New Brunswick, and Ontario under the PJC Jean Coutu, PJC Clinique, PJC Santé, and PJC Santé Beauté ... Read more

Jean Coutu Reviews

3.6
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Approve of CEO
Jean Coutu Vice Chairman, President, and CEO François J. Coutu
François J. Coutu
11 Ratings
  • "Not a bad place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jean Coutu part-time

    Pros

    Like a small family at the pharmacy I worked at. Everyone was close. Work was not hard. There was also some time to talk to staff which as nice.

    Cons

    There was a lot of tension between staff. Led to a lot of pointless arguments. work could be a bit repetitive at times.

    Advice to Management

    Work more on building team culture. The pharmacist is the owner and a good leader, but did not play much of a role with the team to settle differences.

See All 43 Reviews

Jean Coutu Photos

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Jean Coutu Interviews

Experience

Experience
62%
37%
0%

Getting an Interview

Getting an Interview
62%
25%
12%

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Laboratory Technician Interview

    Anonymous Employee in Montreal, QC (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Jean Coutu (Montreal, QC (Canada)) in November 2016.

    Interview

    First I applied online with a job posting I saw on the Jean Coutu website. I got a call a few days later and the supervisor of the Jean Coutu pharmacy I applied for talked to me about my customer service experience. No experience at a pharmacy was necessary. She then told me to come to the pharmacy location for an interview. It was me and the same supervisor who talked to me on the phone at the interview.

    The interview consisted of reviewing my past education and experiences, focusing on customer service and communication skills. The requirement was bilingualism (English and French) and she asked several times whether I intended to stay at the job permanently as this was what they were looking for. They do not want to train someone intensely for a few months and have the time wasted. I reassured her that I was looking for a long term job and that I was really interested in pharmacy work, helping people, and working in a fast paced environment.

    After about another week and a half, I got another call saying that I was hired. I went in to the pharmacy to sign my paperwork and I started my job about another week and a half after that.

    Interview Questions

    • She gave me some situational questions, such as "What would you do if a client wanted to butt in line and wanted to rush their order of medication?"   Answer Question
See All 9 Interviews

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