I worked at Jeppesen full-time (More than 10 years)
Fair compensation, phenomenal benefits, healthy company, great people.
The product is challenging; it must always be perfect and never be late. Not much of con if you don't mind a challenge!
Advice to Management
Hire leaders who honor people first and the work will get done.
I applied online. I interviewed at Jeppesen (Englewood, CO).
It’s amateur hour at Jeppesen when it comes to hiring. But to be fare, few companies really know how to interview well. (At my present company we must be formally certified before conducting interviews.) In any case, common courtesy requires a timely response. Dragging the process out for literally months is both disrespectful to the candidates and indicative of poor business acumen.
My application started with an initial phone screening by the hiring manager. I gave him a high level overview of my experience (which to be honest was mostly a lot of industry buzz words), then I asked where I could provide more specific examples of my past work. He replied simply “you’re clearly qualified, so I have no further questions”. As a next step he said he would invite some candidates to come in for a “structured" interview. Sure enough, an HR rep called a couple days later to schedule the in-person interview. (Note of surprise: they didn’t offer to cover my travel expenses.)
After arriving for my interview the hiring manager escorted me to a conference room where three others from various departments eventually met us. The interview team had a predefined list from which they each took turns asking questions. They had clearly not rehearsed who would ask what ahead of time. This is what they call a “structured” interview.
Although they all listened carefully, none seemed to know where to go next from my answers. It was as if they were interviewing for a position completely outside their own field of expertise.
Towards the end I asked several questions about the company and the position, which they answered satisfactorily. Then the manager said that in a couple weeks they would either make an offer or decide to bring in some candidates for a second round of interviews. That was the last I ever heard from them.
The manager had been kind enough to give his email address and said to reach out if I had any questions. Naturally, I followed up with a thank you note after each interview. Two weeks later I followed up again, this time with a question. I sent another question two weeks later. After a month had passed with no response I called the HR rep. She didn’t remember me and had no idea what the status of the position was, but said she would check on it and let me know. She didn’t.
I never received a response from anyone after the in-person interview. Perhaps they found someone better than I — very possible since I’m certainly not perfect. Or perhaps they had already settled on an internal candidate and the interview process was just for show. Or maybe they never had approved headcount (to hire). I’ll never know.
In any case, I of course moved on. I was quite interested in the role because of the work they described, but unfortunately I cannot recommend Jeppesen and will not re-apply.
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