I worked at Jeppesen full-time (More than 8 years)
Jeppesen really has products that make a difference.
The front-line people are marvelous, passionate about aviation and about their role in Jeppesen products. People are always willing to answer questions and discuss issues that are stumping you.
Benefits are excellent, since Jeppesen is a Boeing subsidiary.
Front-line supervisors are generally warm and personable. They often go out to lunch together.
For the most part, I loved my work.
Tools and applications that had been developed in the 1990s, and are still critical for getting Jeppesen products out the door. Patching and cobbling together fixes. Good grief!
A variety of project management systems, depending (I think) on the PM. Some projects have defined timelines, some don't. Some have clear requirements or outcomes. Some have defined participants and roles. Some have periodic reporting built in, with modifications to budget/scope/timeline as needed. Some projects seem to have none of these...
Hire contractors with the plan to hire them as full-time employees in a few months if they prove the quality of their work, their attitude, etc. Yet some are still contractors, without benefits or PTO, a year or two later... or even the welcome to attend the Appreciation Lunch... while other new hires are brought in as FTE from day one. This isn't right.
Expecting all salaried FT employees to work Saturdays for free (in some departments) isn't right either.
Putting people on a PIP (and, often, layoff) is not the best managerial action. I was told that about a quarter of the employees in our department were on PIPs or had been recently. Managing through fear reduces the excitement that would otherwise be the basis for coming in to work.
Advice to Management
Develop the tools and processes employees need to create what pilots and other customers want. (MicroStation, really?)
Create a standardized system across all Jeppesen, perhaps even in all of its countries: hire all new hires, even directors, as 90-day contractors. At the end of that time, end the contract and HIRE them as FTE.
I applied online. I interviewed at Jeppesen.
They gave me a call and set up an interview via computer. The interview ended up being a 3 person conference call. Asked about group projects. Took them about two weeks to get back to me
Let us know if we're missing any workplace or industry recognition –