Working at JetBlue | Glassdoor

JetBlue Overview

Long Island City, NY
10000+ employees
Company - Public (JBLU)
Transportation Management
$5 to $10 billion (USD) per year
JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando, and San Juan. JetBlue carries more than 42 million customers a year to 100+ cities in the U.S., Caribbean, and Latin ... Read more

Mission: Inspiring Humanity

Glassdoor Awards

Best Places to Work: 2013 (#28)

Top CEOs: 2017 (#84)

Best Places to Interview: 2017 (#9)

Company Updates

  • Join our crew! The application window for First Officers is now open through April 30.

    First Officer

    First Officer Position Summary The First Officer is responsible for the safe, consistent outcome of a flight. The First Officer assists the Captain in ensuring a positive JetBlue experience for our Customers and fellow Crewmembers. In addition, the First Officer maintains compliance with applicable Federal Aviation Regulations (FARs) and JetBlue Airways policies procedures and risk controls.

  • We're all for staying in your comfort zone. Thank you to all of our TripAdvisor travelers who rated us #1 for Passenger Comfort in North America!

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JetBlue – Why Work For Us?

Inspiration Starts Here

From our hometown Terminal (T5) at New York’s JFK Airport to the runway at San Juan, our 22,000 crewmembers are the heart of our brand. They are dedicated to our mission of inspiring humanity, one flight at a time.

Our values of Safety, Caring, Integrity, Passion and Fun drive our company culture and the decisions that we make every day. As one crewmember shares, “We learn about JetBlue’s values from day one at orientation and everyone brings these values to life in their own unique way.”

JetBlue Equals

Here at JetBlue, we embrace diversity of thought, diversity of background, as well as different ages, abilities, approaches and sexual orientations. Embracing diversity means really being able to appreciate, respect and value all crewmembers’ points of view and knowing that we’re greater together because of it. JetBlue is a proud, equal opportunity employer—and we think it’s more fun that way, too.

JetBlue For Good

Our passionate crewmembers care about the places where we live, work and serve. Through our Community Connection volunteer program, we help crewmembers connect with organizations that they care about to give back in meaningful ways. For every 50 hours of service logged, our crewmembers earn the opportunity to donate a return flight to any charity of their choice.

JetBlue Reviews

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Recommend to a friend
Approve of CEO
JetBlue President/CEO Robin Hayes
Robin Hayes
391 Ratings
  • Featured Review

    Helpful (3)

    "Amazing company!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations in Salt Lake City, UT
    Current Employee - Reservations in Salt Lake City, UT
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (Less than a year)


    Work from home. Create your own schedule* Benefits


    Technical issues when working from home sometimes.

See All 1,099 Reviews

JetBlue Photos

JetBlue photo of: Annual Vets in Blue Charter Flight
JetBlue photo of: Female crewmembers inspiring young girls to pursue a career in aviation
JetBlue photo of: Crewmembers volunteering at our JFK T5 Farm
JetBlue photo of: Volunteering in the Community
JetBlue photo of: Airport Operations
JetBlue photo of: Airport Operations
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JetBlue Interviews



Getting an Interview

Getting an Interview




  1. Helpful (28)  

    Aircraft Maintenance Interview

    Anonymous Employee in Long Island City, NY
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4 weeks. I interviewed at JetBlue (Long Island City, NY) in September 2012.


    Applied July 1st, Got the call August 29th. Amazing process, Phone interview, then took a test, then had a panel interview. This was the best interview process I have ever experienced.


    What were you able to negotiate? What advice would you give others considering an offer?

See All 728 Interviews

JetBlue Awards & Accolades

  • America's Best Employers, Forbes Magazine, 2015
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
  • World’s Most Admired Companies, Fortune, 2008
  • Best Low-Cost Airline in North America, J.D. Power and Associates, 2011
  • Best Low-Cost Airline in North America, J.D. Power and Associates, 2010
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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