JetBlue Overview

  • www.jetblue.com
  • Long Island City, NY
  • 10000+ Employees
  • 1999
  • Company - Public (JBLU)
  • Taxi & Car Services
  • $5 to $10 billion (USD)

CompetitorsDelta Air Lines, Southwest Airlines, United Airlines
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Born at JFK in 1999, JetBlue is a global, award-winning travel company. Offering a best-in-class experience at a wallet-friendly price, we aim to make your blue skies bluer. And with over 100 locations across the county (and the pond), we've got a plane for you. JetBlue first ...
Mission: Inspiring Humanity

Glassdoor Awards

Best Places to Work: 2013(#28)

Top CEOs: 2017(#84)

Best Places to Interview: 2017(#9)

JetBlue Reviews

3.8
70%
Recommend to a Friend
78%
Approve of CEO
Robin Hayes
Robin Hayes
891 Ratings
5.0
Former Employee, more than 5 years

"Amazing place to work"

Jun 21, 2022 - Customer Service Representative
Recommends
Positive Outlook
Approves of CEO

Pros

I loved the flexibility and the options to trade shifts, when needed. They take really good care of their employees. I highly recommend working with them.

Cons

The pay made it hard to stay at float with my financial responsibilities.
See All 2,153 Reviews

Diversity & Inclusion at JetBlue

4.1
(566 Reviews)

Diversity Programs & Initiatives

Here at JetBlue, we believe that our Crewmembers, customers, and communities' unique and shared identities, experiences, and thoughts are a tremendous asset that can help grow and strengthen our business. We celebrate all our differences and understand that diversity goes beyond ethnicity, race, and geography. That is why we created JetBlue Equals to represents our diversity and inclusion efforts as an organization, along with our Crewmember Resource Groups (CRGs). Our CRG's support our Asian, Latinx, African, LGBTQ, veteran, and female crewmembers.

Every day we live our mission to inspire humanity as a leader in inclusion. JetBlue is a proud, equal opportunity employer—not only be

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Workforce Diversity Goals

Workforce diversity goals are aspirational in nature, and are not legally or contractually binding.

25% Black, Indigenous or People of Color (BIPOC) representation among Senior Leadership (Director and above) by Dec 2025 in KEY NOT FOUND: diversityAndInclusion.location.us Workforce
Currently 12.5% as of Jan 2021
40% Women representation among Senior Leadership (Director and above) by Dec 2025 in KEY NOT FOUND: diversityAndInclusion.location.us Workforce
Currently 32% as of Jan 2021

Diversity & Inclusion FAQs

All answers shown come directly from JetBlue Reviews and are not edited or altered.

How is diversity at JetBlue?

...The company has liberal views and is not only inclusive but also embraces diversity in all ways....Read More

Read 16 more responses

JetBlue Photos

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JetBlue Interviews

Experience
Positive74%
Negative13%
Neutral13%
Getting an Interview
Applied online86%
Employee Referral6%
In Person3%
Difficulty
2.8
Average
HardAverageEasy

  1. Customer Service Representative (CSR) Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Virtual interview with a few other candidates. Interviewer was very friendly & made me feel comfortable. Discussed her experience with JetBlue. Right before interview was a mandatory presentation and Q&A session, which was helpful.
    Interview

    Name a time you had to learn a new computer system in a short amount of time?

    1 Answers

See All 994 interviews

Company Updates

October 29, 2021
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Calling all heroes! We're proud to host our 8th annual Vets in Blue Career Information Session on Monday, November 15, from 10 AM – 12:30 PM EST. This virtual event is open to veterans, active or reserve military members, and their spouses. During this virtual event, members of our senior leadership team will share the latest updates from this year and why JetBlue is a great fit for those who have served. You'll also hear from recruiters to learn more about career opportunities at JetBlue. Register now by clicking the link below.
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Online Survey Software | Qualtrics Survey Solutions
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October 21, 2021
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Calling all job seekers in Salt Lake City! JetBlue (along with 25+ other local employers) will be at the Salt Lake City International Airport Wednesday, October 27th, teaching people all about how we inspire humanity and telling them about our open positions in the area. So if you or anyone you know is looking to grow or start their airline career, come on down and see us. We will be located at: Airport ATAC Building 1911 North 2200 W Sale Lake City, Utah 84122 Pre-register for the event and save time by visiting: https://www.eventbrite.com/e/slc-international-career-fair-tickets-180165599157=
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JetBlue Awards & Accolades

  • Best Employers for DiversityForbes2021
  • America's Best Large EmployersForbes2021

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with JetBlue Job Seekers

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JetBlue FAQ

(59 Questions)

All answers shown come directly from JetBlue Reviews and are not edited or altered.

See questions about:

What is paid time off like at JetBlue?

...Travel benefits, 401k match, Great company culture, flexible time off options...

July 10, 2021

Read more

See 43 more answers

Work at JetBlue? Share Your Experiences

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