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When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do. Before we even had aircraft to fly, our founders ...
Mission: Inspiring Humanity
Glassdoor Awards
Best Places to Work
2013 (#28)

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JetBlue Reviews

Recommend to a Friend
Approve of CEO
JetBlue CEO  Robin Hayes
Robin Hayes
1,147 Ratings
    Customer Service Representative
    Current Employee, more than 3 years
    Orlando, FL
    CEO Approval
    Business Outlook


    We receive a raise on our employment anniversary. Flexible hours. Work from home


    The rules are always changing Stressful environment Rude customers

    See All 2,660 Reviews

    JetBlue Photos

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    JetBlue Interviews

    Getting an Interview
    Applied online87%
    Employee Referral6%
    In Person3%

    1. Ground Operations Crew Interview

      Anonymous Employee in New York, NY
      Accepted Offer
      Positive Experience
      Easy Interview


      Pretty straightforward. The questions were relatively easy. The interviewer was also very friendly and understanding. And the whole process took about one to two hours. Overall, the interview was very doable.

      Q: How would handle customers who are being rude or disrespectful?

      Answer Question

    See All 1,089 interviews

    Company updates

    Employer logoJetBlue
    Company News
    Hallo Amsterdam! 🌷 Bedankt and thank you to all of our crewmembers who helped launch our new daily service from JFK to AMS. Opening a new city is a major undertaking and we're proud of the many teams across our airline that made it all happen. Congrats on this incredible milestone!
    Shared image - JetBlue on LinkedIn: Hallo Amsterdam! 🌷 Bedankt and thank you to all of our crewmembers who...
    JetBlue on LinkedIn: Hallo Amsterdam! 🌷 Bedankt and thank you to all of our crewmembers who...
    Employer logoJetBlue
    There’s a new kid in town: On August 12, we joined over 180 community and corporate teams to compete for the first time at the Hong Kong Dragon Boat Festival in Queens, NY. As the oldest and largest traditional boat festival in the United States, the event brought together New Yorkers and paddlers from across North America for a weekend of fun and camaraderie. Congrats to our team, "Blue Kid in Town", a nod to one of our plane names, for placing in third in the 250-meter and 500-meter races! With just two days of practice under their belt and the majority paddling for the first time, our 15 Crewmembers demonstrated the best of the JetBlue spirit, while showcasing our fun value.
    Shared image

    JetBlue Awards & Accolades

    • 2023 Newsweek America's Greatest Workplaces for WomenNewsweek.com2023
    • 2023 Newsweek America's Greatest Workplaces for DiversityNewsweek.com2023

    Popular Careers with JetBlue Job Seekers


    JetBlue FAQ

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    What are perks and other benefits like at JetBlue?

    ...Travel benefits, 401k match, Great company culture, flexible time off options...

    July 10, 2021

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    People Also Ask about JetBlue

    Employees rate JetBlue 3.6 out of 5 stars based on 2,539 anonymous reviews on Glassdoor. In 2013, JetBlue employees have voted their company to be one of Glassdoor’s Best Places to Work.

    To get a job at JetBlue, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at JetBlue and prepare for tough questions.

    Overall, 60% of employees would recommend working at JetBlue to a friend. This is based on 2,539 anonymously submitted reviews on Glassdoor.

    74% of job seekers rate their interview experience at JetBlue as positive. Candidates give an average difficulty score of 2.7 out of 5 (where 5 is the highest level of difficulty) for their job interview at JetBlue.

    54% of employees think that JetBlue has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    JetBlue Locations

    • Boston, MA
    • Fort Lauderdale, FL
    • Jamaica, NY
    • John F Kennedy Airport, NY
    • Long Island City, NY
    See All Locations

    Affiliated Companies

    JetBlue Technology Ventures

    Expert Career Advice

    Guide to Getting Your First Job

    Find a Great First Job to Jumpstart Your Career

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    Glassdoor gives you an inside look at what it's like to work at JetBlue, including salaries, reviews, office photos, and more. This is the JetBlue company profile. All content is posted anonymously by employees working at JetBlue.