JetBlue Career Overview | Glassdoor

JetBlue Overview

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Long Island City, NY
10000+ employees
1998
Company - Public (JBLU)
Transportation Management
$5 to $10 billion (USD) per year
Delta Air Lines, Southwest Airlines, United Airlines

Working at JetBlue

JetBlue Airways is counting on more than low fares to make its ledgers jet-black. The carrier offers one-class service -- with leather seats, satellite TV from DIRECTV, satellite radio from XM, and movies -- to about 80 cities in more than 20 US states, Mexico, Colombia, Costa ... Read more

Glassdoor Awards

Best Places to Work: 2013 (#28)

Highest Rated CEOs: 2017 (#84)

Best Places to Interview: 2017 (#9)

JetBlue Reviews

3.9
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Approve of CEO
  • "Not a bad Starting Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in Jf Kennedy Ap, NY
    Current Employee - Ground Operations in Jf Kennedy Ap, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    Flight Benefits, Flexible Schedules once you are off probation, Being able to work outside and not being stuck behind a desk. As time progresses, you will be able to learn different skills with training coordinators and move around the Ground Operations areas.

    Cons

    Compared to United, Delta and American Airlines and South West we make less outside on the ramp. Besides that i see no problems

    Advice to Management

    Pay us more for the hard work that we do, we are the back of your Airlines, without us you would make no money!

See All 831 Reviews

JetBlue Photos

JetBlue photo of: Showing some tail
JetBlue photo of: Inflight Mistake
JetBlue photo of: E190 Cabin Interior
JetBlue photo of: Meeting a flight on the jetbridge
JetBlue photo of: Core Values
JetBlue photo of: Principles of Leadership
See All PhotosSee All

JetBlue Interviews

Experience

Experience
74%
14%
11%

Getting an Interview

Getting an Interview
85%
6%
2%
2
1
0
0

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (14)  

    In Flight Crew Member Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at JetBlue.

    Interview

    October 1st- Applied when the application first opened on indeed.com

    October 4th- Received invitation to complete a Questionnaire.
    This had some situational questions. i.e If a passenger falls asleep while you are handing out snacks what would you do? And you have four different scenarios to choose from. Most of the questions focus on customer service and are in a strongly agree/ disagree format.

    October 5th- I received an invitation to complete an on demand video interview.
    For this part of the process, I was really nervous because I don't have a lot of experience being on camera or participating in video interviews. You have five days to complete the video interview. I took almost three days to complete mine due to the fact that I felt I needed to prepare. Be prepared to give a detailed answer as to why you want to work for JetBlue and what you know about the company. The rest are behavioral questions. They will ask you how you handle certain types of situations in your customer service experience.

    October 8th- I completed my video interview. There were four questions. It was easier than I thought it would be because I did prepare for this by studying questions on glassdoor and watching youtube videos. If you have customer service experience just try think about certain things that you have done to provide amazing customer service and how you have overcame situations in the workplace.

    Currently I am waiting to hear back to see if I get a Face to Face interview.

    Interview Questions

    • What interests you about the inflight crew member position with JetBlue and what do you know about JetBlue as a company?   3 Answers
See All 569 Interviews

JetBlue Awards & Accolades

  • America's Best Employers, Forbes Magazine, 2015
  • Fortune 500, Fortune, 2015
See More

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