Working at Jiffy Lube | Glassdoor

Jiffy Lube Overview

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Houston, TX
5001 to 10000 employees
Unknown
Subsidiary or Business Segment
Construction, Repair & Maintenance
$100 to $500 million (USD) per year
Unknown

Working at Jiffy Lube

A leading provider of oil changes, Jiffy Lube doesn't expect to see its customers every day -- but about every three months or 3,000 miles. The company boasts more than 2,000 outlets throughout North America that are mostly franchised. The rest of its locations ... Read more

Jiffy Lube Reviews

2.7
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Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
129 Ratings
  • "A stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Jiffy Lube full-time (More than 10 years)

    Pros

    It's a good place to learn about car maintenance, customer contact and some sales. Bonus plan is amazing if you're able to achieve it.

    Cons

    Every weekend is a must to work as those are the busy times. You're only allowed to get off if you have coverage and if your location is up in sales and car count and if your district manager is feeling generous. The bonus plan they have is very generous if your location is able to maintain their customer scores, car count and sales. There is no "Good enough" you always need to do better or sell more. If there is a customer issue and you're the store manager you are responsible for speaking to the customer then entire time and resolving the issue. Look it's not a horrible place to work if you're excellent with sales, cars or customers but it's not and end game job.

    Advice to Management

    Employee appeciation on all levels not just management.. enforce district managers to actually do their job and deal with customers.

See All 404 Reviews

Jiffy Lube Photos

Jiffy Lube photo of: fron brakes
Jiffy Lube photo of: the outside, its not too pleasant
Jiffy Lube photo of: store
Jiffy Lube photo of: backing plate
Jiffy Lube photo of: Jiffy lube
Jiffy Lube photo of: jiffy lube
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Jiffy Lube Interviews

Experience

Experience
48%
29%
22%

Getting an Interview

Getting an Interview
45%
38%
7%
4
2
1

Difficulty

1.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Lube Tech Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Answered an add, then was called in and had experience so got the job. Replied to a indeed add, and was called probably 3 days later. Met with manager of the store and the district manager. Was a chill environment and easy to talk to people.

    Interview Questions

    • How do you handle problems with customers   1 Answer
See All 91 Interviews

Jiffy Lube Awards & Accolades

  • Training Top 125, Training, 2012

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