Working at John Hancock | Glassdoor

John Hancock Overview

Boston, MA
1001 to 5000 employees
Subsidiary or Business Segment
Insurance Carriers
$50 to $100 million (USD) per year
From our humble beginnings in 1862 as a four person company formed in a single room, the name John Hancock, one of our nation's forefathers and the inspiration for our company, has long stood for integrity and commitment.

Today, we continue ... Read more

Company Updates

  • Our First Female CEO at John Hancock.

    John Hancock names its first-ever female CEO - Boston Business Journal

    John Hancock Financial Services will have a new chief executive come Oct. 1, the first woman to lead the Boston-based company in its century and a half of existence. John Hancock's Canadian parent company, Manulife Financial, has named Marianne Harrison as Hancock's president and CEO. She is replacing interim Hancock CEO Michael Doughty.


    Manulife CEO Donald Guloien announces his intention to retire as of Sept. 30; Roy Gori to succeed Guloien as CEO on Oct. 1

    Manulife today announced that Donald Guloien, President and Chief Executive Officer, has made the decision to retire as of September 30, and that Roy Gori, who will become Manulife's President on June 5, will succeed Mr. Guloien as CEO and join Manulife's Board of Directors, effective October 1.

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John Hancock – Why Work For Us?


Who We Are

From our humble beginnings in 1862 as a four person company formed in a single room, the name John Hancock, one of our nation's forefathers and the inspiration for our company, has long stood for integrity and commitment.

Today, we continue our tradition as a well-established financial services leader by operating as the U.S. unit of Manulife Financial, a leading Canadian-based financial services group serving the financial needs of millions of customers in 22 countries and territories worldwide. Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK.


Your future, your way

When you join John Hancock, you’re starting an exciting journey that can take your career anywhere you want it to go. Collaborating with great colleagues in an inclusive and supportive environment, you’ll take on new challenges and make a difference – knowing that what you do each day helps our customers achieve their dreams and aspirations.


This is you, unlimited

Are you looking for unlimited opportunities to develop and succeed? We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help our customers achieve their dreams and aspirations.


Flexibility to achieve your goals

From flexible working arrangements to modern offices that promote collaboration and mobility, we’re always looking for new ways to help our employees be happy and healthy. Our Workplace Flexibility programs and WorkSmart technologies provide you with choices to better manage how, when and where you work, so you can be at your best in all areas of your life.


Make a difference

We aim to drive positive, lasting effects through volunteerism, promoting active and healthy living, and programs aimed at building stronger communities. Our employees donate their time to over 100 community projects annually, working together to make a lasting difference in the lives of others.

John Hancock Reviews

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Recommend to a friend
Approve of CEO
John Hancock President and CEO Marianne Harrison
Marianne Harrison
50 Ratings
  • "Review"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Bloomington, IN
    Current Employee - Consultant in Bloomington, IN
    Positive Outlook
    Approves of CEO

    I have been working at John Hancock part-time (More than 3 years)


    Great company to work for, yes


    None that I know of

    Advice to Management

    None that I can give

See All 568 Reviews

John Hancock Photos

John Hancock photo of: 601 Congress Steret
John Hancock photo of: Collaborative Colleagues
John Hancock photo of: Boston Pride Parade 2018
John Hancock photo of: Fenway Fantasy Day 2018
John Hancock photo of: Global Women's Alliance, Boston Chapter
John Hancock photo of: PROUD, Boston Chapter
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John Hancock Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Registered Principal Interview

    Anonymous Employee in Saint Petersburg, FL
    Accepted Offer
    Positive Experience


    I applied online. The process took 1+ week. I interviewed at John Hancock (Saint Petersburg, FL).


    Very timely, received an email to set up a phone screening with recruiter 2 days after applying. Basic questions regarding salary expectations, distance to office, tell me about yourself, and tell me why you want this role. Formal interview scheduled day after phone interview. Offer followed the day after the formal interview. Interview questions were structured around challenges and expectations of the position and working environment, didn't waste time with basic questions regarding strengths, weaknesses, or silly questions to throw you off. Had ability to demonstrate strengths and ability to excel in role through other questions in the interview. Good structured interview tailored to getting to know you as an applicant and your ability to perform in the given role and contribute to the team/company. Standard one hour block interview with one manager, although ours did run a bit longer. Potential for second interview with other management staff depending on position and initial interview.

    Interview Questions

    • Why do you want this position?   Answer Question
    • (Since management would be at a different location) Questions regarding work environment preferences, comfort level working with offsite management, management styles etc   Answer Question
    • (Since position requires client & internal dept interaction) Tell me about a time (e.g. demonstrating passion for providing client-centric solutions / went above and beyond assisting colleague)   Answer Question
    • Where do you see yourself in 5 years?   Answer Question
    • Tell me a time you disagreed with a decision by management / by another department. (Two similar questions)   Answer Question
See All 176 Interviews

John Hancock Awards & Accolades

  • Best Employers, Forbes, 2016
  • Best Places to Work for LGBT Equality, Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
  • 100% Rating on Corporate Equality Index, Human Rights Campaign’s (HRC) Corporate Equality Index, 2015
  • Gold Stevie Award Winner for sales and customer service, The Stevie Awards, 2017
  • Gold Stevie Award Winner for sales and customer service, The Stevie Awards, 2016
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