I have been working at John Randolph Medical Center full-time (More than 3 years)
It is truly a family like environment. Administration has undergone recent changes and the trickle down has been a positive change to the floor staff. The staffing ratios have had a complete overhaul allowing more time for quality patient care. Directors and nurse leaders are genuinely interested in creating and maintaining a positive environment for both patients and staff.
There is a lot of breakdown in communication and tends to be too much negativity and lack of respect between units and departments. The units are dated and the rooms are small making navigation in the rooms difficult at times. The roles of support staff isn’t clearly defined nor consistent from unit to unit. The uniform policy needs an overhaul. Without knowing individual staff and their role, it is at times impossible to tell nurse from tech or to distinguish departments. All units wear different yet similar colors and techs and nurses often wear the same colors.
Advice to Management
Get back to basics. Update the patient rooms and make better use of the space on the units. Recognize positive leadership behaviors from nurses, not just nurses in defined leadership roles. Continue to encourage unity and teamwork across all departments. Revamp the uniform policy to create a more professional and cohesive appearance.
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