I have been working at JoyTalk full-time (More than a year)
The company really helps you get set up at your school. Some of the staff is really great to communicate with about issues regarding the school of if you are sick. They have more of a community around the workers. Other companies don't really have that so it's nice to see. Honestly the best part is that they leave me alone for the most part. I have been working for a long time in Japan now and I know what I'm doing. It's nice to just be left to teaching without strangers coming into my room to watch or meetings etc. my school reports that my work is good and I'm left to my own devices.
The company does seem to care if you do have issues though. I know some others have gotten sick and the company went out of their way to help which was nice.
I've heard that they lie. This has not been my experience. (It could be true though) I was told I would receive a pay raise on my new contract. The pay raise matches what was told. Great. I was told I would work eight hours a day and eat lunch with the students. I do. I was told sometimes I have to come in on Saturday for cultural events. I have.
Management can be so unprofessional. It's shocking. One of the trainers said gross sexual things about a Japanese teacher at my school during training. Ok....
Training itself felt like a joke. It didn't help at all. I don't know what the point was. Sometimes when you have a question for management they tell you "that's a question for so-and-so." Then they give you that persons email. Why not just forward the email? What the heck? I know its small but it shows that they don't really know how to manage. Which is unfortunate because they are managers.
If I had to work with management often I would absolutely leave but I don't so it isn't a big deal for me.
The company pays less then other similar programs. Especially for Kindergarten teachers. Other companies pay more and offer better training for Kindergarten teachers who teach grapeSEED.
Advice to Management
The trainers should be trainers. I have not met a trainer at the company that I liked. They are all very rude and inappropriate.
I applied online. The process took 4+ weeks. I interviewed at JoyTalk (Kuala Lumpur (Malaysia)) in January 2016.
The interview process is short. 1st you have to book an interview with them 2. They will call you via skype for the actual interview itself. Then the interview will run like more of a conversation than an interview.
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