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Justice Resource Institute Overview

Needham, MA
1001 to 5000 employees
Company - Private
Social Assistance
$100 to $500 million (USD) per year
JRI, a leader in social justice, provides an array of trauma informed services. We advocate for, support, and/or educate children, adults and families who are coping with a range of adversity. JRI partners with government , local communities, families and individuals to ... Read more

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Justice Resource Institute – Why Work For Us?


Justice Resource Institute (JRI) is dedicated to addressing the most confounding challenges of both the human services and educational systems and the persons and families these systems were created to serve. JRI pursues the social justice inherent in opening doors to opportunity and independence. Although our range of services is as varied as those we serve, our approach is uniformly characterized by compassionate support, innovation, and community leadership. We work in partnership with individuals, families, communities and government to address their shared challenges in a comprehensive, coordinated, systematic, and effective manner. JRI seeks new knowledge and improved evidence-based practice, in research and in the field, in order to inform our continuous search for excellence in service.

In 1973, in response to problems created by deinstitutionalization in Massachusetts, several young leaders began the Justice Resource Institute. This unique resource was created to partner with governmental agencies to address the most confounding problems of the rapidly changing justice and human services systems. At first, JRI served court-involved individuals, eventually working with 26 courts in the commonwealth to institute intensive probation, alternative sentencing, restitution, and mediation programs. The Urban Court Program, begun by Justice Resource Institute in Dorchester Court, was named an exemplary program by the United States Department of Justice.

Over the years, Justice Resource Institute has taken responsibility for solving a broader array of problems of deinstitutionalization. Sequentially, the agency demonstrated, and now continues to operate, effective programs for: those with severe developmental delays who require significant medical involvement; developmentally delayed individuals living with mental illness and behavioral challenges; mentally ill/behaviorally challenged adolescents; court-involved children and adolescents; people living with HIV/AIDS; gay, lesbian bisexual, and transgendered youth; and children and adolescents who have experienced trauma. JRI also provides home-based counseling and trauma-informed care for the populations its programs serve.

Justice Resource Institute, in addition to being the most programmatically diverse, is now one of the largest human services providers in the Commonwealth. Today, Justice Resource Institute operates mental health clinics in several community sites, street youth outreach, court and probation consultative services, comprehensive services for adult developmentally disabled, and residential schools for mentally ill, cognitively limited, developmentally disabled, and/or behaviorally challenging youngsters. Each program is exceptionally effective and widely known in its field of concentration, and provides services to individuals throughout the United States and abroad.

Justice Resource Institute has not pursued a strategy of following trends, but has instead initiated programs and developed models that have set trends and shaped systems. JRI does not grow through serially developing similar programs; instead, we operate a few exemplary programs of each model. Our work has compelled the development of more improved, more effective, more easily workable, and more solidly replicable models. In addition, we have increased the diversity and stability of our agency through merger, acquisition and partnerships that further our community goals and strengthen our services. Our partnership with the Trauma Center is just one example of this type of successful growth.

Justice Resource Institute takes on the challenges that seem impossible, challenges with a level of risk and complexity that other public and private entities have been unwilling or unable to address. For those in the deepest need without advocates or resources JRI is the resource of choice.

At JRI we share a bold and exciting adventure in advancing social justice, opportunity, and the services that are essential to the health and welfare of individuals, families, and society. Justice Resource Institute has consistently and skillfully demonstrated that pursing the answers to society's most severe social problems is a mission with acceptable risk and considerable benefit for all, when the pursuit is serious, consistent, and skilled.

Today, JRI serves hundreds of clients in residential settings, thousands more in outpatient or community based services. The leadership we provide in public policy reaches tens of thousands more through our work in HIV/AIDS, LGTB services, and trauma informed systems of care. We employ approximately 2,500 staff members (and counting) in three states, who each individually and collectively strengthen JRI’s ability to help our clients live more productive and happier lives.


Justice Resource Institute is a unique place to work.
The work is always challenging and our 2,400 staff members are known as some of the most talented and caring professionals in the country.
We are looking for creative, dynamic people to work with us to make a difference in the lives of the people we serve.
If you strive to make a difference in people's lives, we can offer you a career that truly matters.

Justice Resource Institute works in partnership with individuals, families, communities and government to pursue the social justice inherent in opening doors to opportunity and independence.

Justice Resource Institute Reviews

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Andy Pond, MSW
87 Ratings
  • Featured Review

    Helpful (10)

    "A Company that Cares"

    • Work/Life Balance
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    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
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    I have been working at Justice Resource Institute full-time


    In everything they do - JRI shows how much they care about the people they serve, the employees who work here and the mission of the organization. From the beautifully maintained offices and residential programs, to the exceptional benefits offered to employees, to the commitment to support staff to achieve career advancement within the company, JRI is a role model for what Human Services organizations should look like. Leadership at every level of the company is passionate about the work, proud of our accomplishments and dedicated to making JRI a welcoming environment for everyone who works here or is provided services by one of the many outstanding programs. Staff at JRI are true advocates for social justice, equality and opportunity for all. Human Services professionals who choose to make a career at JRI will find an organization committed to their success. Great benefits, tuition reimbursement, competitive compensation, career advancement opportunities, an unheard of pension plan, an inspiring work environment and leadership that truly cares about them.


    Not really a con, but you will work hard at JRI, learn a ton, and be rewarded for your efforts. This is a job where you can really make a difference every single day. But be prepared to give it 100% every single day. The people served by JRI deserve nothing less.

    Advice to Management

    Continue what you are doing! Listen to your employees - who have important insights into how to continually make the company better. Be available and spend time in the programs so that you see and feel the work from the perspective of the people who are delivering and receiving services. Lead by example! Recognize and reward talent!

See All 145 Reviews

Justice Resource Institute Photos

Justice Resource Institute photo of: JRI Swag at Community event in Dorchester
Justice Resource Institute photo of: Top Places to Work Group Photo
Justice Resource Institute photo of: Boston Globe Top Places to Work
Justice Resource Institute photo of: JRI is a Top Place to Work.,.#13 in 2016!
Justice Resource Institute photo of: JRI Program Directors' meeting--over 50 leaders meet and learn
Justice Resource Institute photo of: Some awesome staff holding our Top 100 Places to Work award
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Justice Resource Institute Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


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    I applied online. I interviewed at Justice Resource Institute.


    After I sent in my application I was immediately contacted (within the day) and set up my interview for that weekend. When I arrived I was unsure where to go, but eventually found the door. I then went and filled out paperwork and was met by an incredibly nice and friendly staff for my interview. She put me at ease and was extremely informative.

    Interview Questions

    • What does safety mean to you?   1 Answer
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Justice Resource Institute Awards & Accolades

  • Best Places to Work in Massachusetts, The Boston Globe, 2016
  • Best Places to Work, The Boston Globe, 2015

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