Mission: To guarantee that every guest is delighted because of me.
I worked at K & N Management full-time (Less than a year)
Pay, hours, benefits, atmosphere, expectations
strict uniform, strict procedures, hierarchy of trainers vs. regular hourly employees
Advice to Management
Make sure your trainers (coaches) know that they're working to build a better store, not tearing down the confidence and fun of the overall team member and atmosphere.
I applied online. The process took 2 days. I interviewed at K & N Management (Austin, TX) in November 2013.
I was called and told to interview at their corporate headquarters in Austin. Staff was welcoming and helpful, interviewer was engaging. They used the STAR system, pretty standard stuff. Overall a phenomenal experience, got an offer within days with plenty of information that I would need. I would recommend dressing rather casually relative to other more serious interviews, the environment was quite laid back