Working at KCI Wireless | Glassdoor

KCI Wireless Overview

Houston, TX
201 to 500 employees
Company - Private
Other Retail Stores
$1 to $5 million (USD) per year

It’s time to do something you love, work with a purpose, and take on a challenge like never before. Meet KCI Wireless & T-Mobile, America’s Un-carrier, serving 63 million ... Read more

Mission: We are a passionate group of individuals who leverage our unique strengths in a dynamic sales culture with a goal of developing solution minded servant leaders and helping our customers master the art of staying connected.

Company Updates

  • Ready for your Next Career Move? We're looking for a District Manager Super Star for our Midland/Odessa, TX District. If your customer obsessed, thrive at developing and leading others, accountable for delivering results and want to make a difference then we want to talk!

  • We're looking for Top Talent to Make a Difference in the Lake Charles & Baton Rouge area and Join the Un-Carrier Movement at KCI Wireless! If you're up for the challenge and ready to destroy the ceiling then we want to talk!

    Retail District Manager at KCI Wireless

    Take the lead. Embrace your best. It's time to do something you love, work with a purpose, and take on a challenge like never before. When we say the next challenge we mean it, this role supports both our T-Mobile and Metro PCS Branded Retail Locations .T-Mobile, America's Un-carrier, serving over 65 million wireless subscribers and growing.

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KCI Wireless – Why Work For Us?

Our people are what truly set us apart from the rest and have been the key element to our organizations success. 

KCI Wireless was founded in 1993 and is one of T-Mobile’s high volume Exclusive National Wholesalers. We’ve been in the wireless industry over 22 years with the past 16 years as a wholesaler for T- Mobile. KCI has personnel in each of our markets to better serve you. We support over 500 dealer partners in Texas, Louisiana, Mississippi, Tennessee, Arkansas, and Oklahoma ranging from traditional multi carrier mobile wireless stores to T-Mobile Exclusive Stores. Our Corporate Headquarters are based in beautiful Houston, Texas. We have a true end-to-end cross functional support team in the following key support roles: Human Resources, Finance, Information Technology, Corporate Communications, Company Branding,  Commissions, Administrative Assistant, Inventory Management, Supply Chain, Training and Development, Business Development, Loss Prevention/Asset Control, Account Management, Retail Front-line Sales positions, Retail Front-line Leadership positions and our KCI Senior Leadership Team. Our support team and their passion to provide a Best Place to Work, Perform and Grow for our Organization has aided in delivering strong performance results along with rapid growth. 

Retail Jobs

Our business continues to expand and the need for top talent is never ending. We offer retail careers in the following positions: Retail Sales Associate, Retail Associate Manager, Retail Store Manager, Retail District Manager, and Retail Sales Directors. Check out our jobs and be apart of the T-Mobile Un-Carrier move.

Corporate Jobs

Our Front-line employees along with Dealers across the nation are counting on us to deliver flawless support. This support allows them to deliver a world class sales and service experience. Our corporate employees are the backbone of what makes retail a success. We offer careers in: Inventory Management, IT, Administrative, Training & Development, Finance, Business Development, Account Management, Director, and Sales & Operations Management. Check out our open Jobs and be apart of the movement.

our Values!

be innovative and keep the struggle for excellence real
smiles on deck and show all respect
cultivate authentic work behaviors and ways to serve your customers
make decisions that will last longer than you will
create solutions where the customer wins, the company wins, the community wins & U WIN!

KCI Wireless Reviews

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Recommend to a friend
Approve of CEO
KCI Wireless Owner Harry Phan
Harry Phan
38 Ratings
  • "Great place to work at and start a career!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at KCI Wireless full-time (More than a year)


    Senior Leadership listens and you have the ability to connect directly with them. The company has gone through very rapid growth and did undergo growing pains however it’s great to see the company continue to go head to with employee pain points and really transform into a great company. I’ve been able to progress in my career and I gotta say that I love the opportunity I have to make a difference in people’s life. I absolutely love this company and very excited to see the company transform to one of the greatest places to work in the world!


    No company is perfect, I would say continue working on company benefits. I love how they rolled out Volunteer Time Off and would like to see additional benefits introduced.

    Advice to Management

    Continue listening to your employees, making positive change and providing employee development. It’s really great to see managers going through employee development, keep it up!

See All 56 Reviews

KCI Wireless Photos

KCI Wireless photo of: Hillsboro New Retail Store Opening
KCI Wireless photo of: Our Awesome Bellaire Team
KCI Wireless photo of: Team Meeting
KCI Wireless photo of: Pizza!
KCI Wireless photo of: smile
KCI Wireless photo of: #1
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KCI Wireless Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Retail Store Manager Interview

    Anonymous Employee in Harlingen, TX
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took a week. I interviewed at KCI Wireless (Harlingen, TX) in January 2017.


    Interviewed with a local District Manager and had a follow-up phone interview with Area Sales Manager with in 7 days. The HR representative then sent me an e-mail link form my background check. Once that cleared I started with on on-boarding orientation and expectations for Training.

    Interview Questions

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KCI Wireless Awards & Accolades

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