Working at KUBRA | Glassdoor

KUBRA Overview

Mississauga, ON (Canada)
201 to 500 employees
1992
Company - Private
Information Technology
Unknown / Non-Applicable
KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance and government entities across North America. Our portfolio of solutions includes billing and payments, mapping, mobile apps and proactive communications ... Read more

KUBRA Video

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KUBRA – Why Work For Us?


Overview

KUBRA provides customer experience management solutions to some of the largest utility, insurance and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payments, mapping, mobile apps and proactive communications solutions for customers. With more than 1 billion customer experiences annually, KUBRA provides performance-driven value to more than 550 clients every day. KUBRA is an operating subsidiary of the Hearst Corporation. Visit www.kubra.com for more information.

Company Fact Sheet:

  • Established in 1992
  • 5 Locations across North America
  • 400+ Full Time Employees
  • 550+ Clients 
  • Our portfolio of solutions include: Alerts and Preference Management, Billing and Payments, Mobile, and Utility Maps
  • Industries: Utilities, Communication, Financial Services, Healthcare, Insurance, Media, Manufacturing/Distribution and Government

This is an exciting time to join KUBRA!

We're a growing organization and looking for top talent to join our fast-paced and innovative team. 

We value the importance of diversity, fairness and trust and we are looking for people who are passionate about what they do.

At KUBRA, we want Our People to enjoy their work and be proud of their accomplishments. Our People possess the highest level of quality, commitment, competency and character, and thrive in a high-energy, team-based environment. 

We are an equal opportunity employer and do not discriminate on the basis of race, sex, age, national origin, religion, physical or mental disability, marital status, veteran status, sexual orientation or any other basis prohibited by law.

We work hard, but we recognize the need to play hard too. We take our fun very seriously (pun intended) with a vibrant work cutlure that includes fun and exciting social and wellness events and activities. 

Benefits & Perks

  • Competitive Pay
  • Comprehensive Benefits
  • Bonus Program
  • 3 Weeks of Paid Vacation
  • Paid Personal Days
  • Your Birthday Off
  • Education Funding
  • Kids of KUBRA Scholarship Program
  • Exceptional Performance Awards

Culture & Community

  • In-house Mentoring Program
  • Comprehensive Wellness Program
  • KUBRA Cares Charity Events and Fundraisers
  • Paid Volunteer Days
  • Organized Community Service Days
  • Fun & Exciting Social Events
  • Sports Tournaments
  • …and a Foosball Table!

KUBRA Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Rick Watkin
33 Ratings
  • "Great People, Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Tempe, AZ
    Current Employee - Software Engineer in Tempe, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at KUBRA full-time (More than a year)

    Pros

    Great office space in Tempe with excellent perks like lunch room with drinks, food trucks once a week. Even after Canadian buyout, the company still provides a baseline health care plan at no cost, which is awesome. Good support for continuing education and learning at conferences and workshops to make the team better. Engineering-driven atmosphere is not afraid of adopting new technologies and techniques, which is important for a software business.

    Cons

    Besides customers, the two software offices (Tempe & Mississauga) don't have a ton in common. The Canadian office is all Microsoft software development, very old-school server hosting practices and they do payment processing (must deal with PCI auditing). On the other hand it seems like Tempe seeks to be on the cutting edge, so they have been on AWS for years, with all development systems cloud-based and makes efforts to hunt down the most cost-effective solutions at all costs. It seems a bit like occasionally the Canadian office thinks about ways to kill the Tempe culture, which would be unfortunate, because jobs aren't hard to come by in Phoenix and in a software business - the people are the business.

    Advice to Management

    Provide more feedback about how the business is performing, which projects are high-priority, and how individuals can help make the product more lucrative for the sales team to do their job. There is definitely a lack of measurement and goal-based project management. Tools like Jira are great IF you use them properly. You can't get historical data about the validity of task estimates if time is not generally being tracked directly to Jira tasks.

See All 61 Reviews

KUBRA Photos

KUBRA photo of: First Annual Hackathon Winners
KUBRA photo of: Ghosts and Ghouls
KUBRA photo of: BarraKUBRAS Dragon Boat Team 2016
KUBRA photo of: Painting with a Twist
KUBRA photo of: Celebrating our 4.0 Goal!
KUBRA photo of: A Friendly Game
See All PhotosSee All

KUBRA Interviews

Experience

Experience
58%
11%
29%

Getting an Interview

Getting an Interview
47%
29%
5%
5
5
5

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Programmer Analyst Interview

    Anonymous Employee in Coppell, TX
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 2+ weeks. I interviewed at KUBRA (Coppell, TX).

    Interview

    Found this job on a Job Fair.
    Face to face interview with OOP questions
    Had to make code to reverse a word
    Team leaders make the interview and if they like you, they call the Director.

    Interview Questions

See All 18 Interviews

KUBRA Awards & Accolades

  • Canada's 10 Most Admired Corporate Cultures, Waterstone Human Capital, 2014
  • Canada's Best Managed Companies(Gold Standard Winner), Deloitte, 2014
  • Canada's Best Managed Companies, Deloitte, 2013
  • Canada's Best Managed Companies, Deloitte, 2012
  • Technology Fast 500, Deloitte, 2012
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