Working at Kaiser Permanente | Glassdoor

Kaiser Permanente Overview

Oakland, CA
10000+ employees
Nonprofit Organization
Health Care
$10+ billion (USD) per year
Joining our team means contributing to a legacy of quality, affordability, innovation, and service that spans six decades. Here, integrated care teams empower our nearly ten million members to live up to their health potential. Working beside them, business experts drive our ... Read more

Mission: Our mission is to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve. Care for members and patients is focused on their total health and guided by their personal physicians, specialists and team of ... Read more

Glassdoor Awards

Highest Rated CEOs: 2013 (#41)

Best Places to Work: 2010 (#38)

Company Updates

  • When it comes to Obstetrics and Bariatric Surgery, our Moanalua Medical Center is among the best, earning the 2017 Women's Choice Award for being one of America's Best Hospitals in these two categories! Learn more:

    Women Recommend Kaiser Permanente Moanalua Medical Center for Obstetrics and Bariatric Surgery

    HONOLULU - Kaiser Permanente's Moanalua Medical Center has received the 2017 Women's Choice Award as one of America's Best Hospitals™ for Obstetrics and America's Best Hospitals™ for Bariatric Surgery. Presented by WomenCertified Inc., this evidence-based designation measures female patient satisfaction and clinical excellence to identify top health care institutions throughout the nation.

  • The Leapfrog Group has recognized Kaiser Permanente facilities in its "Top Hospitals" list. Come work at an industry-leading facility! Explore our open positions today:

    Nursing Jobs | LVN | LPN | Healthcare Careers at Kaiser Permanente

    From Licensed Nursing to Finance - Sales and Marketing to Information Technology - discover amazing job and career opportunities at Kaiser Permanente.

See All See All

Kaiser Permanente – Why Work For Us?

At Kaiser Permanente, all of us, from accounting, sales and IT, to our care delivery teams on the front lines, stand for Total Health. Yours. Ours. Everyone’s. That means we advocate the well-being of people and their parts—like hips and hearts, for instance. And to better serve those parts, we study them. In fact, it’s not unusual for us to be involved in thousands of research projects at a time. These efforts inform our practice—and our mission. We are committed to spreading health at all levels of our organization—in our facilities, in our communities, and across our planet. We discuss, debate, and shape public policy—and have built a forum in which to do so. We pursue advancements—in technology and in care—and have a unique facility that enables us to test new ideas in a mock clinical environment. We also push the boundaries of technology. Our electronic medical record system is the largest of its kind in the nation, and is one of the many reasons why we’ve been named a top place to work by Computerworld magazine. And that’s just the tip of the iceberg. At Kaiser Permanente, we are changing the way the world looks at health. It’s inspiring, invigorating, and rewarding work—and we approach it every day with passion and perseverance. Are you ready to take a stand for health? Join us.

At Kaiser Permanente, we understand that to be a Total Health advocate for our members, colleagues, communities, and planet, we must first advocate the health of the people who power our organization. That’s why we offer exceptional benefits to support each and every one of our employees as well as their families, spouses and domestic partners. Along with a strong support of a healthy work/life balance, our comprehensive benefits packages are intended to enhance the physical, financial, spiritual, and professional health of our employees. 


In support of the Total Health of our employees, we offer comprehensive benefits to help them do and be their best. These benefits are intended to enhance their physical, financial, spiritual, and professional health. These may include:

  • generous vacation, holiday, and sick leave
  • medical care (including prescriptions), vision, mental health, and dental care 
  • disability and life insurance coverage 
  • educational opportunities and tuition reimbursement
  • employee assistance programs
  • dependent care, and transit spending account options
  • retirement plans

We also recognize stellar performance and sponsor a variety of programs to reward our most skilled, innovative, caring, and committed staff.

Work/life balance 

Also true to our Total Health philosophy, we offer our employees a vast variety of exemplary tools and resources to help them lead healthy, balanced lives. In fact, Kaiser Permanente was named a Best Employer for Healthy Lifestyles by the National Business Group on Health—and with good reason. We empower our employees to eat healthy, live actively, and do anything and everything that nourishes the mind, body, and soul. Some of these tools include: 

  • a website that provides information about an abundance of employee wellness programs and resources
  • free and confidential employee assistance programs 
  • smoke-free campuses
  • healthy food in our cafeterias and vending machines
  • a variety of healthy living classes, handouts, and videos at many of our medical centers and offices
  • - a vast resource with wellness tips and information, most of which is also available to the general public
  • Recreation Connection—discount ticket offers and other recreational activities 
  • on campus farmers’ markets
  • wellness coaching

By encouraging and celebrating the small strides we take every day, we drive positive change from the inside out. 


At Kaiser Permanente, we are approximately 264,000 individual employees and physicians, but we share a common goal: we make lives better. From our nurses and physicians on the front line of care to our customer service experts enhancing members’ experience to our IT professionals who turn data cables into lifelines, at Kaiser Permanente, the work we do saves lives. This universal commitment makes our culture one that embraces inclusion, collaboration, and mutual success.This is a place where your ideas are acknowledged and your opinions matter—and where you’ll be challenged to excel every day.


Another vital layer of our culture is our diversity. We champion the cause of inclusive care—care that is respectful of and sensitive to the unique values, ideals, and traditions of the 140 cultures currently represented in our population. And we know that to meet the care needs of our patient population, it is vital that our employees reflect the communities we serve.


At Kaiser Permanente, we are proud that our labor force reflects no racial majority. Additionally, three-quarters of our employees—including half of our executive team and more than one-third of our physicians—are women. Maintaining industry-leading levels of diversity through deliberate planning, development, and outreach is critical to fulfilling our mission, sustaining our business objectives, and providing the best level of care to our members and patients.


From our earliest beginnings, the underlying drive to innovate has coursed through the veins of our organization. From green design and materials to expansive research projects and groundbreaking technologies like KP HealthConnect®, Kaiser Permanente is on the leading edge of innovation—and not just in the health care industry. Everything we do at Kaiser Permanente is influenced by our determination to be more efficient, accurate, and effective. Because when you’re in the business of saving lives, every detail—every moment—counts. This understanding motivates us to push the boundaries—of health, care, business, and technology. Our resources, scope, and reputation allow us to partner with experts across the country and around the world so that we can share our knowledge, learn from each other, set new directions, and continue to inspire new growth.


At Kaiser Permanente, our goal is to become the best care system in the world. Likewise, you are setting your professional course to become the best you can be. It’s a future we’re excited to face together—and getting there is what makes being here so exciting. 

We’re looking for the next generation of leaders to help shape the future of care. Are you ready to contribute your ideas to a place where advanced treatments, powerful technology, and business expertise come together to support lives? There’s no limit to what you can do—and the mark you can make—at Kaiser Permanente.

Gain Experience

In an internship or new career with us, you’ll grow your experience and hone your expertise on projects that have real impact. Working on everything from analyzing financial software and developing new marketing strategies to designing mobile apps and helping clinicians improve care delivery, you’ll have the opportunity to think freely, question thoroughly, and explore deeply.

Experience Support

While you are an intern, we’ll give you the guidance, training, and support you need now, and ultimately, to become a leader in health down the line, through the following:  

  • mentorships
  • job shadowing opportunities
  • leadership exposure 
  • lunch-and-learns with executives and mangers
  • guest lectures 
  • field trips 
  • hospital and research tours

Join our University Talent Network

Learn more about internships and new careers at Kaiser Permanente

Kaiser Permanente Reviews

Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Kaiser Permanente Chairman and Chief Executive Officer Bernard J. Tyson
Bernard J. Tyson
1,236 Ratings
  • Helpful (217)

    "Great benefits, job security, but the usual bureaucracy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Portland, OR
    Current Employee - Program Manager in Portland, OR
    Positive Outlook

    I have been working at Kaiser Permanente full-time (More than 3 years)


    Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.


    Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments.

    Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials.

    Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

    Advice to Management

    Embrace technology, trust your employees, improve senior leadership communication with front-line staff.

See All 4,246 Reviews

Kaiser Permanente Photos

Kaiser Permanente photo of: The Ordway Building, home Kaiser Permanente headquarters, located at 1 Kaiser Plaza in Oakland, CA (image credit: Coolcaesar - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Kaiser Permanente photo of: Santa Clara Medical Center
Kaiser Permanente photo of: KP employees volunteering at the Inland Behavioral & Health Services Center in San Bernardino
Kaiser Permanente photo of: Fontana Medical Center
Kaiser Permanente photo of: Fontana Medical Center
Kaiser Permanente photo of: Tysons Corner Medical Center
See All PhotosSee All

Kaiser Permanente Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (11)  

    Human Resources Interview

    Anonymous Employee in Oakland, CA
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. The process took 4+ weeks. I interviewed at Kaiser Permanente (Oakland, CA).


    I filled out my profile online, and applied for the jobs I felt I was qualified for. It took a while, and if you're not selected, you really don't hear back. But once I was selected, I had 3 interviews and an offer all within a month.

    Interview Questions

    • Typical behavior questions that asked what experience helped me prepare for certain scenarios that they presented. I also had to do a short presentation.   3 Answers
See All 1,042 Interviews

Kaiser Permanente Awards & Accolades

  • Best Places to Work in IT, Computerworld Magazine, 2016
  • Top 50 Companies for Diversity, DiversityInc, 2016
  • Top 50 Most Powerful Women in Technology, National Diversity Council, 2016
  • Leader in LGBT Healthcare Equality, Human Rights Campaign Foundation, 2016
  • J.D. Power Award - Member Health Plan, J.D. Power, 2016
See More

Work at Kaiser Permanente? Share Your Experiences

Kaiser Permanente
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate