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Kaplan University Overview

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Cedar Rapids, IA
1001 to 5000 employees
1937
College / University
Education
$500 million to $1 billion (USD) per year
Unknown
Kaplan University strives to help adult students unlock their talent by providing a practical, student-centered education that prepares them for careers in some of the fastest-growing industries. The University, which has its main campus in Davenport, Iowa, and its headquarters ... Read more

Mission: Kaplan University is an institution of higher learning dedicated to providing innovative undergraduate, graduate, and continuing professional education. Our programs foster student learning with opportunities to launch, enhance, or change careers in today’s diverse ... Read more

Kaplan University Reviews

3.2
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Dr. Betty Vandenbosch
51 Ratings
  • "Associate Director of Admissions"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director of Admissions in Fort Lauderdale, FL
    Current Employee - Associate Director of Admissions in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kaplan University full-time (More than 8 years)

    Pros

    Great People and a great place to work

    Cons

    Too long commute of a commute

    Advice to Management

    Continue to be good to your employees...

See All 485 Reviews

Kaplan University Photos

Kaplan University photo of: Orlando Difference Makers
Kaplan University photo of: Halloween party
Kaplan University photo of: Kaplan Campus
Kaplan University photo of: Kaplan Plantation Learning Center
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Kaplan University Interviews

Experience

Experience
67%
18%
13%

Getting an Interview

Getting an Interview
55%
14%
12%
9
2
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Admissions Advisor Interview

    Anonymous Interview Candidate in Orlando, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Kaplan University (Orlando, FL) in March 2017.

    Interview

    I first had a Kaplan recruiter contact me after I applied for the position to do a phone interview. She basically stated the job description and set me up for an in-person interview the following week on at their Orlando, FL location near the campus of UCF.

    Red Flag #1 The recruiter followed-up several times prior to the interview. She called the day before to ask if I was ready or nervous. She even called the morning of the interview while I was attempting to get to my interview. The recruiter she was pushing you to be sure you attend your interview because I'm guessing it's part of their pay plan. I honestly spoke to the recruiter more times than I did my own friends and family during the process. There's a big difference between follow-up and overkill, I felt like I was answering the phone from a telemarketer.

    I walked through a very crowded call center into the interview room. There were 3 people present. The Director of Admissions, a manager and a superior of the admissions director that was observing there work. The interview were your typical behavior STAR questions.

    Red Flag #2: I inquired as to why the position was open and they stated it was due to growth. Unfortunately, I prefer honest answers. They layoff every year in this department and they give you cold leads. I also made sure I did not let them know I knew many employees that are currently employed with the company all of which said they would not recommend working of the company. They were also seeking someone to Tuesday-Sunday. (So that means you'll never be compensated for holidays that are observed on Mondays).

    Red Flag #3 I asked why have their enrollments decreased year over year and what is their target enrollment numbers for year-end 2017. The response from the director was it is due to the guidelines/restrictions from the department of education. The accurate information is that Kaplan University has been cited for improper recruitment practices and has been riddled with lawsuits. I also have a friend that has been paid out in a class action lawsuit because of this.

    Red Flag #4 The interviewers asked about my years of employment, which felt like an age discriminatory question. At this point though, I knew that they were threatened by an individual with so much work experience.

    Interview Questions

    • Explain a time personal/professional in which you went above your duties to help someone feel better.   Answer Question
See All 87 Interviews

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