Working at Kayako | Glassdoor

Kayako Overview

London, England (UK)
51 to 200 employees
2001
Company - Private
Internet
$10 to $25 million (USD) per year
Zendesk, Intercom
We started in 2001 with a goal: a better customer support experience. Today, tens of thousands of businesses connect to millions of customers using Kayako.

We are a team of more than 140 passionate individuals spread all over the world, evolving the ... Read more

Mission: To help organizations get closer to their customers and build better relationships.

Kayako Reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Andy Tryba
0 Ratings
  • Helpful (3)

    "Extremely challenging startup"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kayako full-time

    Pros

    No bureaucracy. Flat company. Truly challenging tasks.

    Cons

    Still learning and implementing processes

    Advice to Management

    Speed up!

See All 59 Reviews

Kayako Photos

Kayako photo of: Company offsite in the Himalayas
Kayako photo of: London office
Kayako photo of: All Hands cross-company weekly meeting
Kayako photo of: London office breakout area
Kayako photo of: London office standing desk
Kayako photo of: London office brainstorming
See All PhotosSee All

Kayako Interviews

Experience

Experience
83%
0%
17%

Getting an Interview

Getting an Interview
50%
33%
17%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Anonymous Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Kayako.

    Interview

    Was not easy, Had initial screening round, Written test, two technical rounds and then one round with VP. It was good to match the skills required for job, be prepared

    Interview Questions

See All 6 Interviews

Kayako Awards & Accolades

  • #12 in Top 15 CRM Companies to Work For, GetCRM, 2017

Work at Kayako? Share Your Experiences

Kayako
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or