I have been working at Kilwin's Chocolates full-time (More than a year)
Kilwins truly values quality products and doing business with integrity. It's not perfect, but the positive core values are really reflected in day-to-day operations.
Hours are unpredictable and can vary wildly, depending on staffing and sales levels. It can be hard to plan life around a job like this.
Advice to Management
Keep empowering employees to step up and feel invested in the store. Find ways to make hours as reliable as possible, depending on the market.
Overall interview process was very pleasant. Welcoming management and relaxed interview environment. Next steps were well communicated and overall communications were very clear and understandable. HR Department was very open to any questions and easily reachable. Interview occurred in a windowed conference room and everyone that walks by waves and smiles. Warm, welcoming work environment.
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