Mission: To provide our customers with superior products, customer services, and product availability, to effectively lower their total Maintenance, Repair, and Operations costs.
At Kimball Midwest, 80% of our inventory spend goes to a product made in the U.S.A. to meet the quality our customers demand! Check out our Company blog post about why buying American Matters! http://glassdoor.com/slink.htm?key=vQgZZ
Check out how Kimball Midwest is using survey feedback to improve the candidate experience! http://glassdoor.com/slink.htm?key=vQH40
Who is Kimball Midwest?
Kimball Midwest is a family-owned, national distributor of maintenance and repair products, in business since 1923, with locations in Columbus, Ohio; Dallas, Texas; Reno, Nevada; and Savannah, Georgia. What makes us different is our dedication to outstanding, old-fashioned service, focus on sourcing quality products, and belief in supporting American workers. As a family-owned company, we can focus on long-term goals rather than worrying about pleasing stockholders.
Kimball Midwest is an organization that believes in empowering its employees. We’ve heard the masses: You want to work for a company that allows creative freedom. At Kimball Midwest, your ideas count and you can make a difference every day.
Working in one of our four locations, you can effect change and truly implement the continuous improvement principle we believe in. (But we’re getting ahead of ourselves. Read the What We Believe tab to learn more.) As a Sales Rep, you get the feel of running your own business but with a full array of resources at your fingertips (or a phone call away) and the supportive corporate culture at your back. You’re part of the family.
Although we are one of the largest national distributors in the United States, our close-knit culture is the thread that binds both our internal employees and Sales Team. As a family-owned company, our leadership insists on remaining accessible and connecting with each individual on our team.
We are a growing company with advancement opportunities, and we’re looking for talented people to join our team. If providing outstanding service is in your genetic makeup, you’ll love being part of our award-winning team.
Kimball Midwest provides equal employment opportunity for all individuals regardless of race, color, religion, national origin, creed, age, sex, ancestry, veteran status, or disability.
Some companies list their values but do nothing else. They do not live them. At Kimball Midwest, our core values drive everything we do They are the foundation, the core, the heart of the business. These values have helped the company become who and what we are today. We want you to know that these are important to us so that you can determine if our company would be a good fit for your next step.
Corporate Planning: Our philosophy is simply that you have to set goals in order to achieve them - that which is measured can be improved. Our Sales Force and Internal Departments develop a detailed guide for success each year to drive their activities. These plans are reviewed regularly to ensure completion of our goals. These goals are not arbitrarily decided by management. Rather, you get to help develop your roadmap to success each year.
People Business: Developing long-term, winning relationships with customers on a one-on-one basis might be considered old-fashioned or even passé in today’s high-tech, internet-driven world, but it’s a very smart approach to doing business. Our business is all about dealing with people. It’s a relationship business, a partnership business. We follow the golden rule. If you treat people right, they’ll treat you right. Failure to do so is simply not good business. It doesn’t work. This is a business, but it’s a business built around people.
Green & Growing (Continuous Improvement): The world evolves. It changes quickly. If you stay still too long, you’ll get run over or left behind. It is essential that we remain nimble and responsive to change. We seek continuous improvement in everything we do to make certain we will always provide each customer superior quality products and services - today, tomorrow, and beyond. We never stand still.
Two Customers: We believe in two customers. We strive to effectively lower the overall MRO costs of our end-use customers, but we also believe our nationwide Sales Team is a customer and we treat them as such. Each member of our internal staff knows from their first day on the job they are tasked with supporting our Sales Force. This makes it easier for each Sales Representative to support the end-use customer. It is this aspect of our teamwork that helps set Kimball Midwest apart from our competitors.
Document Cost Justification to the Customer: Our customers are seeking exceptional value. It’s imperative that they understand that Kimball Midwest brings that value to them. We are upfront and honest, willing to share exactly what we’ve done and are doing to make a difference for our customers. While many companies in distribution sell based on price, Kimball Midwest insists on proving their value-advantage to customers. There are a lot of businesses in our industry, but there’s really nobody in our business.
Life and Disability
Superior products and services are Kimball Midwest's signature offering. This differentiates us from our competition, and earns the trust and respect of our customers. New product innovations, an expansive product offering, a firm commitment to problem-solving products, a focus on American-made product, and amazing internal support helps ensure Kimball Midwest is a valued partner in our customers’ businesses.
Our product lines range from fasteners to chemicals, from electrical items to shop supplies, and from hydraulics to body shop parts. Each is designed specifically for the maintenance aftermarket to prevent or reduce downtime, improve safety, and increase profits. Many products are private-labeled - manufactured to our specifications and proven to be demonstrably superior to similar commodity items. Every item in our line is fully warranted against defect in material or manufacture, another value-added service we provide to our customers.
We believe in supporting American businesses and workers, who are the backbone of our nation. In fact, 80% of our inventory dollars are spent on products made right here in the U.S.A. This policy results in complete traceability to the manufacture source and eliminates any possibility of substandard, misrepresented, mismarked, or counterfeit products.
We continuously seek out the very best new products for our lineup each year. In a typical twelve-month period, we’ll add roughly 125 new products to our offering. These additions from our Product Line team must meet a series of stringent criteria before they are introduced, ensuring they are value-added items designed to provide better performance for our customers. We want to deliver innovative products that will help our customers do their jobs as efficiently, effectively, and safely as possible.
At Kimball Midwest, we believe in two customers. We strive to effectively lower the overall MRO costs of our end-use customers, but we also believe our nationwide Sales Team is a customer and we treat them as such. Each member of our internal staff knows from their first day on the job they are tasked with supporting our Sales Force. This makes it easier for each Sales Representative to support the end-use customer. It is this aspect of our teamwork that helps set Kimball Midwest apart from our competitors. We believe this is the foundation of the industry-leading service our end-use customers experience every day.
Our Sales Representatives are provided:
- Superior products
- Highly engaged internal support
- Industry-leading shipping and fill rates
- Excellent promotions through marketing and selling programs
- Incentive programs so they can earn what they’re worth
Our End-Use Customers are provided:
- Access to superior products
- New product offerings several times annually
- Access to 49,000 in-stock and 550,000+ special-order products
- High level of service with Kimball Midwest’s Vendor Managed Inventory (VMI) program
- Over 99% fill rate on all orders with same-day shipment and delivery to 85% of customers within 24 hours
I have been working at Kimball Midwest full-time (More than a year)
Flexible hours, uncapped income opportunity, positive yet competitive environment. The company will supplement your income for the first year and give you additional goals in their building block training program, which is designed to make you a well rounded salesperson.
You must be able to motivate yourself to get out and sell as there is no specific office to report to every morning. You also should expect to sell on quality and value, not price. Sales goals can be slightly aggressive for people who are not used to a highly active schedule.
Advice to Management
Stick with your current core values as a salesperson based company and I'm sure Kimball will continue to grow exponentially!
I applied through a recruiter. The process took 2 days. I interviewed at Kimball Midwest (Olympia, WA) in November 2014.
Getting to know you.....shadowing....making sure I knew my product and had an outgoing sales type personality. Ability to work alone and be successful. Second interview was with RVP and to discuss his offer. Each interview was about an hour and I found Kimball to be a friendly open atmosphere where I could thrive and make the salary I needed.