Working at Kinnser Software | Glassdoor

Kinnser Software Overview

Austin, TX
201 to 500 employees
Company - Private
Information Technology
$50 to $100 million (USD) per year
More than a decade strong, Kinnser Software, Inc. provides web-based solutions that deliver clinical and business results to the home care and hospice industry. Headquartered in Austin, Texas, Kinnser serves more than 2,300 home health, therapy, private duty and hospice agencies ... Read more

Mission: We believe passionately in the power of innovation to improve the quality and delivery of healthcare. Kinnser Software will play a vital role in creating a future in which healthcare – delivered effectively, efficiently, and sustainably – can direct its ... Read more

Company Updates

  • Our Inside Sales team recently organized a massive can drive for the Capital Area Food Bank. Two teams competed for top honors, with our Client Services team dominating the competition. All in, we donated over 900 cans and a check for $1500!

  • Big things happening at Kinnser Software!

    The 12 Austin companies on Deloitte's Fast 500 list

    Today the global financial consulting network Deloitte released its Technology Fast 500 list. The companies were ranked by revenue growth percentage from 2011 to 2014 and included 12 based in Au

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Kinnser Software – Why Work For Us?


Our company was founded in 2003 to create software solutions that deliver clinical and business results to the home health industry. Today, Kinnser Software, Inc. is the fastest-growing software company in home healthcare. We lead the industry in innovative, Web-based home health software and world-class customer support.

Now is an exciting time to join our team, help serve our customers and provide the exceptional results they deserve, all while growing your career and professional skill set.  

Kinnser  management, software development, and technical support staff are headquartered in Austin, Texas.

Our Mission and Values

We believe passionately in the power of innovation to improve the quality and delivery of healthcare. Kinnser Software will play a vital role in creating a future in which healthcare – delivered effectively, efficiently, and sustainably – can direct its energies and resources as much toward maintaining wellness as treating disease.

We value and believe in…

  • honesty & integrity
  • corporate social responsibility
  • innovation with purpose
  • reliable excellence
  • a positive outlook

The only measure of our success is the success of our customers.


At Kinnser we are in the business of making lives better, our employees’ lives included.

We seek smart, hard-working, talented individuals (with a great sense of humor) from all backgrounds, beliefs and orientations. We offer a casual and progressive work environment where creativity and collaboration are highly rewarded. Our company culture is one of the main reasons Kinnser was named one of the “Top Workplaces of Greater Austin” by the Austin American-Statesman.  Our integrity and ethics make Kinnser a company you can feel proud to be a part of.

At Kinnser, it’s all about the people; Kinnser employees are motivated, reliable and bring unique skills to the table. They are committed to delivering the best software and support to our customers who can in turn provide great healthcare to their patients. 

“Working at Kinnser is stimulating, challenging and rewarding. You can feel a sense of camaraderie – like everyone is rooting for you, and we are all rooting for Kinnser and our clients”- Fernanda Alvarez,  Marketing Intern

Employee Benefits

Kinnser is committed to providing a safe and pleasant workplace for all employees. We encourage growth- both professional and personal, by providing challenging job responsibilities and resources to ensure you succeed.

All employees enjoy:

Fully stocked kitchen with snacks, coffee, tea, and fresh fruit

Opportunity to work and learn alongside smart, hard-working people

Casual and progressive work environment

‘Kinnser Superheroes’ – our employee recognition and incentive program

Hip office space near Barton Springs (You won’t believe our music poster collection!)

Free meals provided at least once a week

Access to running trail and showers

Holiday parties with live music from local bands

Ping pong tournaments, weekly soccer matches, and other activities


Full-Time employees also enjoy:

Flexible work hours

Medical, dental and vision coverage and plan options

Life and long-term disability insurance

401(k) plan with company match

Paid Time Off and Paid Holidays


Kinnser Software leads the industry in innovative, Web-based home health software and world-class customer support.  Management, software development, and technical support are headquartered in Austin, TX.

undefinedChristopher Hester

President & Founder

Christopher Hester founded Kinnser Software in 2003, when he began developing a Web-based software for home health agencies. Mr. Hester maintains a central role in the continuing development of Kinnser's product line and working with agencies and industry consultants to improve the quality of technology available to home health providers. Mr. Hester brings to Kinnser more than a decade of experience in information technology primarily focused in healthcare applications.



Brian Thomson

Chief Financial Officer

Brian Thomson provides leadership to Kinnser Software regarding finance, accounting, human resources and customer support/training. Prior to joining Kinnser, Mr. Thomson worked ten years for Rackspacein a variety of roles, including Finance Director-International, Managing Director-International, VP-Corporate Development, and finally US Chief Financial Officer. He has an MBA from the McCombs School of Business at The University of Texas at Austin. He earned his Bachelors in Business Administration from Baylor University.

Shirley Fritsch photo

Shirley Fritsch

Associate Vice President of Client Services

Shirley Fritsch leads Kinnser’s Support and Training teams, bringing over 20 years experience in customer service and technical support leadership. Her success and personal emphasis on productive customer interaction is reflected in the support and training services that Kinnser provides our customers – from thorough in-person and online training programs to superior telephone and e-mail support. Ms. Fritsch holds a BBA from Texas A&M University.



Scott Hester

Vice President of Sales

Scott Hester leads Kinnser’s national sales organization, including inside sales, account managers, sales managers, and regional account executives across the United States. After a decade in a sales management role developing corporate partnerships for some of the largest entertainment venues in the country, Hester joined Kinnser in 2007 to lay the foundation for a sales infrastructure and team that would drive revenue, profit and meet customer needs. His insights and leadership have empowered Kinnser to become the market leader in home health software and to be recognized as one of America's fastest growing companies by Inc. Magazine for four years. He has a degree in Sports Management from the University of Houston.


undefinedGeorge D. Santillan

Vice President of Engineering

George Santillan's responsibilities at Kinnser include the software engineering, testing and production operations of the system. George brings more than 20 years of software engineering experience. Prior to Kinnser, Mr. Santillan was VP of Product Development at Trintech in Dallas, Texas and has held software development leadership positions with CSC and Ernst & Young. Mr. Santillan received his BS in Petroleum Engineering from the University of Oklahoma.


In the Community

Kinnser is based in Austin, Texas. When most people think of Austin, they think of beautiful scenery, the vibrant and historic University of Texas, the fascinating bats beneath the Congress Avenue bridge, and the city’s status as “the live music capital of the world,” but Austin is also a mecca for technology and innovation. Kinnser has assembled a powerful team of some of the smartest, most creative thinkers anywhere. As Kinnser president and founder, Chris Hester has said, “Austin has been a great city for me to grow a business and a family.”

Generous charitable giving fits well in the values of Kinnser Software. We see ourselves as a vital part of multiple communities – our city, our nation, and our industry of healthcare. And we have eagerly supported programs that help meet the needs of all these communities.

Nursing scholarships

The Kinnser Scholars Program is a $225,000 fund that will award 90 recipients at Austin Community College with full scholarships for tuition, fees, books and nursing program expenses over the next five years. Students in the Licensed Vocational Nursing (LVN) and Associate Degree of Nursing (ADN) programs are eligible. The program is part of the Austin Community College Foundation.

Austin Children's Center

Kinnser Software was pleased to make a charitable donation of $150,000 to the Austin Children’s Shelter a safe haven for children, young adults and families who are in crisis. The organization provides critical services and quality care in a safe and nurturing environment. Through its long-term care and transitional living services, the Austin Children’s Shelter can extend its sustaining, positive effect on young lives.

Disabled American Veterans

Kinnser founder & president Christopher Hester made the decision to contribute $15,000 to the Disabled American Veterans (DAV) Charitable Service Trust, a national organization, based on his service in the Army and his desire to help veterans in need. The DAV Charitable Service Trust supports physical and psychological rehabilitation programs, aids and shelters homeless veterans, and meets the specific needs of veterans with disabilities.

Capital Area Food Bank

Emergency food assistance is a critical need in most urban centers, and our home of Austin is no exception. Kinnser supported the local Central Texas community with a $10,000 donation to the Capital Area Food Bank of Texas. The Capital Area Food Bank of Texas nourishes hungry Central Texans by providing food and grocery products to more than 350 partner agencies in 21 Central Texas counties.

Kinnser Software Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Kinnser Software President & Founder Christopher Hester
Christopher Hester
48 Ratings
  • "Nice place to work with good benefits"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Approves of CEO

    I worked at Kinnser Software full-time (More than a year)


    Fun-loving CEO and really awesome music poster decor around the office. In general, most of the employees are super nice.


    It seemed like there was sometimes no cohesion between some of the departments which caused some stress and tension in meetings.

See All 76 Reviews

Kinnser Software Photos

Kinnser Software photo of: Kinnser annual secret santa exchange
Kinnser Software photo of: The volunteers from our Inside Sales group.
Kinnser Software photo of: Heavy lifting.
Kinnser Software photo of: Haley, Alex and Skylar sorting through donations.
Kinnser Software photo of: Sorting donations.
Kinnser Software photo of: Our inside sales team and a big check.
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Kinnser Software Interviews



Getting an Interview

Getting an Interview





    Technical Support Specialist Interview

    Anonymous Interview Candidate in Austin, TX
    No Offer
    Negative Experience
    Easy Interview


    I applied through an employee referral. I interviewed at Kinnser Software (Austin, TX).


    1. Phone call interview was great
    2. Sets me up for the next round (2 weeks)
    3. Next round, I get to the job interview (Cancelled)
    4. They reschedule me in 2 weeks.
    5. Next round interview (Success)
    6. Set me up for the 3rd interview in another 2 weeks.
    7. I show up for the 3rd round (they have a hiring freeze)
    8. One month later they email me asking me if I want to come in for the next round.
    9. I do great at the job interview and they tell me to be ready for a background check.
    10. I never hear anything back for 2 weeks.
    11. I get an email stating they found someone else that was better qualified
    12. 3 weeks later they re-post that same job on indeed.

    Honestly, I would have made a great employee and they screwed me over so bad. I wouldn't recommend this company to ANYONE. Stay away!

    Interview Questions

    • Where do you see yourself in the future?   1 Answer
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Kinnser Software Awards & Accolades

  • Top Workplaces of Greater Austin, Austin American-Statesman, 2014
  • Technology Fast 500, Deloitte, 2014
  • Top Places to Work, Austin American-Statesman, 2013
  • Technology Fast 500, Deloitte's, 2013
  • Fast 50 - Fastest-Growing Companies in Central Texas, Austin Business Journal, 2013
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