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Kinnser Software Overview

Website www.kinnser.com
Headquarters Austin, TX
Size 51 to 200 Employees
Founded 2003
Type Company - Private
Industry Information Technology
Revenue $25 to $50 million (USD) per year
More than a decade strong, Kinnser Software, Inc. provides web-based solutions that deliver clinical and business results to the home care and hospice industry. Headquartered in Austin, Texas, Kinnser serves more than 2,300 home health, therapy, private duty and hospice agencies ... More

Mission: We believe passionately in the power of innovation to improve the quality and delivery of healthcare. Kinnser Software will play a vital role in creating a future in which healthcare – delivered effectively, efficiently, and sustainably – can direct its energies and resources as ... More

Company Updates

  • Our Inside Sales team recently organized a massive can drive for the Capital Area Food Bank. Two teams competed for top honors, with our Client Services team dominating the competition. All in, we donated over 900 cans and a check for $1500!

  • Big things happening at Kinnser Software!

    The 12 Austin companies on Deloitte's Fast 500 list

    Today the global financial consulting network Deloitte released its Technology Fast 500 list. The companies were ranked by revenue growth percentage from 2011 to 2014 and included 12 based in Au

Kinnser Software – Why Work For Us?


Our company was founded in 2003 to create software solutions that deliver clinical and business results to the home health industry. Today, Kinnser Software, Inc. is the fastest-growing software company in home healthcare. We lead the industry in innovative, Web-based home health software and world-class customer support.

Now is an exciting time to join our team, help serve our customers and provide the exceptional results they deserve, all while growing your career and professional skill set.  

Kinnser  management, software development, and technical support staff are headquartered in Austin, Texas.

Our Mission and Values

We believe passionately in the power of innovation to improve the quality and delivery of healthcare. Kinnser Software will play a vital role in creating a future in which healthcare – delivered effectively, efficiently, and sustainably – can direct its energies and resources as much toward maintaining wellness as treating disease.

We value and believe in…

  • honesty & integrity
  • corporate social responsibility
  • innovation with purpose
  • reliable excellence
  • a positive outlook

The only measure of our success is the success of our customers.


At Kinnser we are in the business of making lives better, our employees’ lives included.

We seek smart, hard-working, talented individuals (with a great sense of humor) from all backgrounds, beliefs and orientations. We offer a casual and progressive work environment where creativity and collaboration are highly rewarded. Our company culture is one of the main reasons Kinnser was named one of the “Top Workplaces of Greater Austin” by the Austin American-Statesman.  Our integrity and ethics make Kinnser a company you can feel proud to be a part of.

At Kinnser, it’s all about the people; Kinnser employees are motivated, reliable and bring unique skills to the table. They are committed to delivering the best software and support to our customers who can in turn provide great healthcare to their patients. 

“Working at Kinnser is stimulating, challenging and rewarding. You can feel a sense of camaraderie – like everyone is rooting for you, and we are all rooting for Kinnser and our clients”- Fernanda Alvarez,  Marketing Intern

Employee Benefits

Kinnser is committed to providing a safe and pleasant workplace for all employees. We encourage growth- both professional and personal, by providing challenging job responsibilities and resources to ensure you succeed.

All employees enjoy:

Fully stocked kitchen with snacks, coffee, tea, and fresh fruit

Opportunity to work and learn alongside smart, hard-working people

Casual and progressive work environment

‘Kinnser Superheroes’ – our employee recognition and incentive program

Hip office space near Barton Springs (You won’t believe our music poster collection!)

Free meals provided at least once a week

Access to running trail and showers

Holiday parties with live music from local bands

Ping pong tournaments, weekly soccer matches, and other activities


Full-Time employees also enjoy:

Flexible work hours

Medical, dental and vision coverage and plan options

Life and long-term disability insurance

401(k) plan with company match

Paid Time Off and Paid Holidays


Kinnser Software leads the industry in innovative, Web-based home health software and world-class customer support.  Management, software development, and technical support are headquartered in Austin, TX.

undefinedChristopher Hester

President & Founder

Christopher Hester founded Kinnser Software in 2003, when he began developing a Web-based software for home health agencies. Mr. Hester maintains a central role in the continuing development of Kinnser's product line and working with agencies and industry consultants to improve the quality of technology available to home health providers. Mr. Hester brings to Kinnser more than a decade of experience in information technology primarily focused in healthcare applications.



Brian Thomson

Chief Financial Officer

Brian Thomson provides leadership to Kinnser Software regarding finance, accounting, human resources and customer support/training. Prior to joining Kinnser, Mr. Thomson worked ten years for Rackspacein a variety of roles, including Finance Director-International, Managing Director-International, VP-Corporate Development, and finally US Chief Financial Officer. He has an MBA from the McCombs School of Business at The University of Texas at Austin. He earned his Bachelors in Business Administration from Baylor University.

Shirley Fritsch photo

Shirley Fritsch

Associate Vice President of Client Services

Shirley Fritsch leads Kinnser’s Support and Training teams, bringing over 20 years experience in customer service and technical support leadership. Her success and personal emphasis on productive customer interaction is reflected in the support and training services that Kinnser provides our customers – from thorough in-person and online training programs to superior telephone and e-mail support. Ms. Fritsch holds a BBA from Texas A&M University.



Scott Hester

Vice President of Sales

Scott Hester leads Kinnser’s national sales organization, including inside sales, account managers, sales managers, and regional account executives across the United States. After a decade in a sales management role developing corporate partnerships for some of the largest entertainment venues in the country, Hester joined Kinnser in 2007 to lay the foundation for a sales infrastructure and team that would drive revenue, profit and meet customer needs. His insights and leadership have empowered Kinnser to become the market leader in home health software and to be recognized as one of America's fastest growing companies by Inc. Magazine for four years. He has a degree in Sports Management from the University of Houston.


undefinedGeorge D. Santillan

Vice President of Engineering

George Santillan's responsibilities at Kinnser include the software engineering, testing and production operations of the Kinnser.net system. George brings more than 20 years of software engineering experience. Prior to Kinnser, Mr. Santillan was VP of Product Development at Trintech in Dallas, Texas and has held software development leadership positions with CSC and Ernst & Young. Mr. Santillan received his BS in Petroleum Engineering from the University of Oklahoma.


In the Community

Kinnser is based in Austin, Texas. When most people think of Austin, they think of beautiful scenery, the vibrant and historic University of Texas, the fascinating bats beneath the Congress Avenue bridge, and the city’s status as “the live music capital of the world,” but Austin is also a mecca for technology and innovation. Kinnser has assembled a powerful team of some of the smartest, most creative thinkers anywhere. As Kinnser president and founder, Chris Hester has said, “Austin has been a great city for me to grow a business and a family.”

Generous charitable giving fits well in the values of Kinnser Software. We see ourselves as a vital part of multiple communities – our city, our nation, and our industry of healthcare. And we have eagerly supported programs that help meet the needs of all these communities.

Nursing scholarships

The Kinnser Scholars Program is a $225,000 fund that will award 90 recipients at Austin Community College with full scholarships for tuition, fees, books and nursing program expenses over the next five years. Students in the Licensed Vocational Nursing (LVN) and Associate Degree of Nursing (ADN) programs are eligible. The program is part of the Austin Community College Foundation.

Austin Children's Center

Kinnser Software was pleased to make a charitable donation of $150,000 to the Austin Children’s Shelter a safe haven for children, young adults and families who are in crisis. The organization provides critical services and quality care in a safe and nurturing environment. Through its long-term care and transitional living services, the Austin Children’s Shelter can extend its sustaining, positive effect on young lives.

Disabled American Veterans

Kinnser founder & president Christopher Hester made the decision to contribute $15,000 to the Disabled American Veterans (DAV) Charitable Service Trust, a national organization, based on his service in the Army and his desire to help veterans in need. The DAV Charitable Service Trust supports physical and psychological rehabilitation programs, aids and shelters homeless veterans, and meets the specific needs of veterans with disabilities.

Capital Area Food Bank

Emergency food assistance is a critical need in most urban centers, and our home of Austin is no exception. Kinnser supported the local Central Texas community with a $10,000 donation to the Capital Area Food Bank of Texas. The Capital Area Food Bank of Texas nourishes hungry Central Texans by providing food and grocery products to more than 350 partner agencies in 21 Central Texas counties.

Kinnser Software Reviews

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Kinnser Software President & Founder Christopher Hester
Christopher Hester
28 Ratings
  • Helpful (2)

    The type of place you want to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Positive Outlook
    Approves of CEO


    Kinnser is full of innovation and heart. The people are kind and strive to do their best every day. Management cares about employees and is always willing to do what's best for both the employee and the customer while simultaneously running a successful company.


    No workplace is perfect but what sets Kinnser apart is that it's always trying to improve upon it's weaknesses by encouraging employees to speak their mind.

    Advice to Management

    Continue doing the right thing. Keep hiring good people. Enjoy your continued success.

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  1. Helpful (2)  

    Technical Support Specialist Interview

    Anonymous Interview Candidate in Austin, TX
    No Offer
    Negative Experience
    Difficult Interview


    I applied online. The process took 4 weeks. I interviewed at Kinnser Software (Austin, TX).


    I have never in my life jumped through so many hoops just to get blown off. It started with a video recording I made for them. Followed by a video interview and then 2 live interviews. then I heard nothing for several weeks. When contacted them to see what was up they took another 2 weeks to finally tell me they had went with someone else.

    Interview Questions

    • What wasa difficult problem you had at a previous job and how did you solve it.   Answer Question

Kinnser Software Awards & Accolades

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  • Top Workplaces of Greater Austin, Austin American-Statesman, 2014
  • Technology Fast 500, Deloitte, 2014
  • Top Places to Work, Austin American-Statesman, 2013
  • Technology Fast 500, Deloitte's, 2013
  • Fast 50 - Fastest-Growing Companies in Central Texas, Austin Business Journal, 2013
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