Working at Kofax | Glassdoor

Kofax Overview

www.kofax.com
Irvine, CA
1001 to 5000 employees
Company - Public (KFX)
Information Technology
$100 to $500 million (USD) per year
Kofax® is a leading provider of smart process applications for the business critical First Mile™ of customer interactions. These begin with an organization’s systems of engagement, which generate real time, information intensive communications from ... Read more

Kofax – Why Work For Us?


undefined

About Us

Kofax plc (LSE: KFX) is a leading provider of smart process applications that simplify the business critical First Mile™ of information-intensive customer interactions. We combine market leading capture, process management, analytics and mobile capabilities that enable organizations to increase their responsiveness to customers, provide better service, gain a competitive advantage and better grow their businesses while reducing operating costs.

What We Do

Kofax dramatically transforms and simplifies the business critical First Mile™ of real time, information intensive customer interactions. In doing so, organizations can significantly increase their responsiveness to customers, provide a higher level of service, gain competitive advantage and better manage and grow their businesses while also greatly reducing operating costs.

We combine market leading capture, process management, mobile and analytics capabilities to provide “smart process applications.” Smart process applications enable organizations to realize these benefits in a timely and cost effective manner while minimizing the need to modify existing enterprise applications and repositories. They provide an essential link between an organization’s “systems of engagement” and “systems of record.”

How It Works

Kofax provides a comprehensive software solution that automatically captures business critical interactions regardless of how, where and when they arise. Once captured, the content of those interactions is automatically extracted and perfected.

The solution then initiates and executes the downstream business processes needed to collaborate with customers to the resolve the inconsistencies that inevitably arise, capture missing or trailing information, obtain necessary approvals, act upon and export the results into the appropriate systems of record, all while ensuring the consistent application of business rules needed for regulatory compliance and internal governance purposes.





Culture


Kofax is a global company with diversity embedded in its culture. With more than 25 international offices, Kofax brings together team members from a wide variety of backgrounds and cultures. Our team oriented environment is innovative and fast paced. At Kofax, we value our employees, empower them and recognize excellence in performance and impact on the company in many different ways.

Kofax is an equal opportunity employer. Our team members have immense potential to grow, learn and succeed within the company. We invest in our employees by providing opportunities for learning, training and acquiring industry knowledge. Kofax provides its employees with professional development programs, tuition reimbursement programs and on-site training.





Diversity


As a technology leader, Kofax maintains and continues to hire a innovative and diverse workforce. We respect differences in perspective and believe that these differences build an innovative and healthy organizational culture. Our strong and unique workforce has made Kofax a successful and growing organization.

It is our commitment to provide Equal Employment Opportunity in our recruitment and selection policies and practices. It is Kofax's policy to recruit, select, train and promote into all job levels, employees and applicants for employment without regard to race, color, religion, age, sex, marital status, sexual preference, national origin, physical or mental disability, veteran status or any other diverse groups. Employees are encouraged to utilize our Open Door policy to address any concerns.




Benefits - Americas

At Kofax, we're proud of our accomplishments, our technology and especially our people. We recognize the importance of delivering a comprehensive benefits program that is responsive to everyone. Our benefits program was developed in order to provide multiple benefit choices to support the needs of our employees and their dependents. Some of our overriding objectives in developing the benefits program include:

  • Meeting the diverse needs of our employees by offering flexible benefit choices
  • Providing financial protection for employees against illness, injury, death and disability
  • Positioning our benefits program as a competitive tool to attract and retain a quality workforce
  • Establishing a partnership with employees to control costs yet maximize benefits through wise consumerism
  • Promoting and enhancing employees' understanding of all benefits offered and costs associated with the plan
  • Provide programs that promote a culture of wellness, with easy access to a variety of health resources

With these objectives in mind, we're proud to provide you with a progressive and competitive benefits program called CarePlus.



CarePlus Rewards

CarePlus will reward you for participating in activities meant to promote health awareness or to improve health:

  • Online Assessment (HA)
  • Biometric Screening
  • Health Coaching and Trackers
  • Parental Program (Future Moms)
  • Condition Care
  • Case Management

Medical Plans (Anthem Blue Cross)

Value HMO
Premium HMO
Advantage PPO/HSA (Health Incentive Account)
Value PPO
Premium PPO

Dental Plans (Cigna Dental)

DMP
Low DPPO
High DPPO

Vision

Vision Service Plan (VSP)

Life and Accidental Death & Dismemberment Insurance

Cigna

Voluntary Life Insurance

Cigna

Disability Insurance

Short Term Disability
Long Term Disability

Flexible Spending Accounts (FSA)

Health Care FSA
Dependent Care FSA
Limited Health Care FSA


Vacations

Eligibility begins for all regular full-time and part-time employees on the first day of the month following their date of hire. Employees accrue 3 weeks per year.

Holidays

Eligibility begins on the first day of employment. Kofax provides 10 holidays each year in addition to vacation.

Educational Reimbursement Program

Eligibility for full-time employees after 90 days of employment. Requires preapproval. Amount of reimbursement is determined by length of service and grade received. Courses must carry an academic credit.

Professional Development

In addition to our Educational Reimbursement program, Kofax encourages employees to participate in 2 to 5 days of professional development programs each year. All professional development programs are subject to manager approval.

401(K) Savings Plan

  • Fidelity Investments
  • Regular employees 21 years of age or older with at least 3 months of service. Employees may choose to invest their contributions in a variety of funds managed by Fidelity Investments. Employees can defer up to a dollar amount set by law which is adjusted annually to reflect cost of living increases or 60% of compensation per year, whichever is less. Kofax will match 50% of an employee's contribution up to $2,000 per year. Matching contributions will vest after one year.

Additional Benefits

  • Employee Assistance Program - Cigna
  • 529 College Savings Plan - Putnam
  • Jury / Witness Duty
  • Free Beverages
  • On-Site Fitness Center
  • Quarterly Employee Events



This information is intended to provide you with a brief description of some of the benefits provided to Kofax employees. It is used as a reference document only and is not intended to be an official contract guaranteeing coverage. Kofax reserves the right to modify any or all components of the company's benefit plans at the sole discretion of management. Although employees will be notified in advance where possible, any such changes may occur with or without notice. For employees not residing in California the medical plans may vary.


Kofax Reviews

2.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Kofax CEO and Director Reynolds C. Bish
Reynolds C. Bish
80 Ratings
  • "Don't believe everything you read here from a few disgruntled whiners resistant to change and stuck in the status quo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - An Honest Trench-dweller in Irvine, CA
    Current Employee - An Honest Trench-dweller in Irvine, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Kofax full-time (More than 10 years)

    Pros

    I've been employed at Kofax for 11 years (and no I'm not a rose colored glasses recruiter with an agenda, but I do feel inclined to set the record straight a bit after seeing some one sided posts). If you want to see a tight and well run company then I'd say Kofax is an interesting case study and its given me a path for career growth and maturity along the way that will help me perform well and see through the useless, and wasteful practices some other company's employ elsewhere. What I like most about Kofax is the people I work with. There are some solid down to earth people that dwell in the trenches every day and find satisfaction in what they do and don't let other adolescent naysayers weigh them down (which exist probably at every company to some extent -wasn't high school like 20+ years go, people?).

    Cons

    Management can sometimes be misunderstood primarily by employees less familiar and newer to Kofax business practices that have become comfortable in less ambitious companies they worked for in the past and don't want to change, or are used to doing things that don't make sound business sense. Those that are at the nerve center of the company get it though, and others sometimes don't understand that management is ambitious and aggressive but generally has a good reason for doing what they are doing (though sometimes not good at helping others understand their reasons is probably primary fault could improve on). The company is not perfect and mistakes have been made along the way, but I'm encouraged by recent course correction and direction that management is taking to retain talent. If you like to hide in an overly bloated department of people that creates busywork fluff to do everyday rather than adding real business value than Kofax is probably not the place for you (you'll get discovered eventually, though sometimes it takes longer than it should).

    Advice to Management

    Get out from under the current headwinds and put laser focus on on building what is a broad portfolio of products with lots of opportunity for continued growth. Dust off the vision and direction a bit, and built a trajectory from a strong foundation that has been built out of all those years of driving strong shareholder value as a publicly traded company that was under the microscope and naturally became an interesting acquisition target to Lexmark. Slow down a little bit to make sure employees understand they are valued and so everyone can jump on board to row together in the same direction to ensure mutual success.

See All 149 Reviews

Kofax Interviews

Interview Experience

Interview Experience
42%
14%
42%

Getting an Interview

Getting an Interview
52%
21%
10%
5
5
5

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Senior Sales Executive Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3 days. I interviewed at Kofax in October 2016.

    Interview

    I was contacted by a junior recruiter who first emailed to have me clarify my experience. I email her back and told her I had a financial background and recently sold software. She then called to set up the interview. The senior recruiter was like 6 minutes late, so I called the junior recruiter who's contact information I had to verify if she was supposed to call me or vice versa. Senior recruiter then immediately called me and began saying how she had concerns about my experience and stability, I guess since I wasn't working. So I spent the interview time trying to validate my fit for the position. While her concerns were so what understandable, it didn't seem like the left hand knew what the right hand was doing. If I wasn't a fit, why was I contacted in the first place? They could've saved some time by having a cohesive qualifying process. If this process is anything like working here, I dodged a bullet! Moving on...

    Interview Questions

    • Explain how your background makes you a fit for the position?   1 Answer
See All 22 Interviews

Kofax Awards & Accolades

  • 100 Companies That Matter in Knowledge Management, KMWorld magazine, 2014
  • HW TECH100™: Elegant Implementation Category Winner, Housing Wire, 2014
  • Deal Maker of the Year Award, Finance Monthly Magazine, 2013
  • Product of the Year Award, Document Manager, 2013
  • Best of Show Award, FinovateAsia, 2013
See More

Work at Kofax? Share Your Experiences

Kofax
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or