Working at Kohl's | Glassdoor

Kohl's Overview

Menomonee Falls, WI
10000+ employees
Company - Public (KSS)
Department, Clothing, & Shoe Stores
$10+ billion (USD) per year
Kohl’s (NYSE: KSS) is a leading specialty department store with nearly 1,200 stores in 49 states. With a commitment to inspiring and empowering families to lead fulfilled lives, we offer amazing national and exclusive brands, incredible savings and inspiring shopping ... Read more

Mission: At Kohl’s, our purpose is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their ... Read more

Glassdoor Awards

Best Places to Interview: 2017 (#99), 2016 (#27)

Company Updates

  • We’re proud to be named one of the 2019 World’s Most Ethical Companies® by Ethisphere.

    Kohl's Named One of the 2019 World's Most Ethical Companies

    MENOMONEE FALLS, Wis. February 26, 2019 - Kohl's (NYSE: KSS) has been recognized by the Ethisphere Institute, a global leader in defining and advancing the standards of ethical business practices, as one of the 2019 World's Most Ethical Companies.

  • Kohl’s donates $500,000 to nonprofits making a difference across Milwaukee County.

    “The Kohl’s Hometown Giving Program is an extension of our commitment to this community and a way to recognize even more amazing nonprofits throughout the Milwaukee area that improve or enrich the lives of families across the region,” said Jen Johnson, Kohl’s senior vice president of communications.

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Kohl's – Why Work For Us?


Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.

Investor Relations

At Kohl’s, we have a responsibility to our investment community to provide accurate, timely and helpful information about our company. Whether you’re a prospective investor or long-time shareholder, we’re sure you’ll find these pages valuable. 

Kohl’s Cares

We believe in giving back to the communities we serve, not just with money and resources but also with talent and time. Through our community giving and volunteer program, we support kids’ health and education, environmental initiatives nationwide and women’s health in Wisconsin, specifically the fight against breast cancer. Because the way we see it, giving back also means looking ahead. 


Kohl’s is committed to protecting and conserving the environment by seeking innovative solutions that encourage long-term sustainability. From large-scale initiatives, like constructing environmentally friendly buildings, to everyday practices, like recycling hangers, we’re taking big steps to ensure we leave a smaller footprint. 


Our Purpose

To inspire and empower families to lead fulfilled lives.

Employee Value Proposition

At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours. Welcome to Kohl’s.

Put Customers First

Putting customers first means we…
  • See customers as a constant source of inspiration and guidance.
  • Take a “yes we can” approach to everything we do.
  • Support the communities and causes our customers and Associates care about.

Act with Integrity

Acting with integrity means we…
  • Earn trust by living up to our commitments.
  • Treat others with respect and fairness.
  • Make decisions that support the reputation of the organization.

Build Great Teams

Building great teams means we…
  • Communicate openly and embrace diverse perspectives.
  • Actively promote the empowerment, engagement, and continous development of all Associates.
  • Recognize and celebrate greatness.

Drive Results

Driving results means we…
  • Work with a sense of urgency and accountability.
  • Seek out information to make smart decisions.
  • Offer up new ideas and solutions beyond the status quo.


Working at Kohl’s is a unique experience — one that supports your individual career and life goals, and empowers you to seize new opportunities. At Kohl’s, we know how personal your work and life are to you — your individual and family situation, your role and career path and your impact on our results. Kohl’s provides Total Rewards as well as the support and resources to help you at each stage in your life and your career.

With Kohl’s Total Rewards, so much is possible — you have the opportunity to be set by making the most of your core pay and benefit programs, to be great by getting rewarded for high performance, and to be you by choosing what’s best for you from among many unique programs.

With Kohl’s Total Rewards, it’s Personal Made Possible.

Be Set

This is the foundation for your Total Rewards and includes the core pay and benefit programs offered by all large employers.

  • Base Compensation
  • Health & Insurance Benefits
  • Time Off & Flexibility
  • Retirement & Financial Benefits

Be Great

These rewards are intended to motivate and recognize strong individual and team performance.

  • Compensation Increases
  • Incentives & Bonus Programs
  • Recognition

Be You

These rewards make Kohl’s unique and reflect the company’s culture and values.

  • Work/Life Programs
  • Educational & Social Programs
  • Wellness

Kohl's Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Kohl's CEO Michelle Gass
Michelle Gass
329 Ratings
  • "Aweome"

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kohl's part-time


    Great place to be and work


    I though everything went well when I was there

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Kohl's Photos

Kohl's photo of: happy hardware
Kohl's photo of: Kohl's Corporate - Lobby
Kohl's photo of: Kohl's Innovation Center
Kohl's photo of: Kohl's Innovation Center
Kohl's photo of: Kohl's Innovation Center - Solar Trees
Kohl's photo of: Kohl's Corporate - Talent Center
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Kohl's Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (162)  

    Sales Associate Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took a week. I interviewed at Kohl's (Boston, MA) in March 2017.


    I applied online and received an email invitation to interview. The interview was very straightforward. I had two interviews back to back, and was given a worksheet to fill out my availability. The next evening I received my offer letter and forms in an email. I accepted and another week later I received an email for a link to choose an orientation date.

    Interview Questions

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Kohl's Awards & Accolades

  • Best Companies for Women(Ranked #3), Daily Worth, 2014
  • Global 2000 – World’s Leading Companies Ranked #808, Forbes Magazine, 2016
  • National Top 50 Green Companies(#2), Green Power Partnership, 2012
  • National Top 50 Green Companies(#2), Green Power Partnership, 2010
  • Best Place to Launch a Career, BusinessWeek, 2009
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