Working at Kohl's | Glassdoor

Kohl's Overview

Menomonee Falls, WI
10000+ employees
Company - Public (KSS)
Department, Clothing, & Shoe Stores
$10+ billion (USD) per year
Kohl’s (NYSE: KSS) is a leading specialty department store with nearly 1,200 stores in 49 states. With a commitment to inspiring and empowering families to lead fulfilled lives, we offer amazing national and exclusive brands, incredible savings and inspiring shopping ... Read more

Mission: At Kohl’s, our purpose is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their ... Read more

Glassdoor Awards

Best Places to Interview: 2016 (#27), 2017 (#99)

Company Updates

  • Kohl's Introduces Little Co. by Lauren Conrad It’s the little things (with your little ones) that matter most right now. Meet Little Co. by Lauren Conrad—a new collection of baby and toddler clothing that’s playful, practical and completely adorable. Learn more!

  • Join our Credit team, we’re hiring Customer Service Representatives! Paid training classes start June 8th - Apply now, start your #LifeAtKohls:

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Kohl's – Why Work With Us?

Corporate Social Responsibility  

Kohl's corporate social responsibility platform is focused on holistic family health and wellness. Our purpose – to inspire and empower families to lead fulfilled lives – guides how we work with partners, how we approach philanthropy, how we consider the environment, and how we touch the lives of our customers and associates.

Community: Committed to Healthy Families

We’re supporting health and wellness initiatives that help families and communities thrive. From helping kids stay healthy to making sure families have clean spaces to play, we’re working to make every day more rewarding.

Sustainability: Sustainable Solutions for a Healthy Future

Healthy communities start with a healthy environment. We believe incorporating sustainable solutions in the way we do business will help to build better futures for families.

Associates: Making a Difference. Every. Single. Day.

Working at Kohl’s is just as rewarding as shopping here. Our best-in-class associates are our greatest assets and we’re dedicated to making your life more rewarding. Every. Single. Day.

Partners: Our Partners Reflect Our Values

We work with global and local partners who share our commitment to healthy families, healthy communities and a  healthy planet. From factories that ensure the ethical treatment of workers to organizations that champion healthy lifestyles, our partners share the values we live every day.

Learn more at or

Our Purpose

To inspire and empower families to lead fulfilled lives.

Employee Value Proposition

At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours. Welcome to Kohl’s.

Put Customers First

Putting customers first means we…
  • See customers as a constant source of inspiration and guidance.
  • Take a “yes we can” approach to everything we do.
  • Support the communities and causes our customers and Associates care about.

Act with Integrity

Acting with integrity means we…
  • Earn trust by living up to our commitments.
  • Treat others with respect and fairness.
  • Make decisions that support the reputation of the organization.

Build Great Teams

Building great teams means we…
  • Communicate openly and embrace diverse perspectives.
  • Actively promote the empowerment, engagement, and continous development of all Associates.
  • Recognize and celebrate greatness.

Drive Results

Driving results means we…
  • Work with a sense of urgency and accountability.
  • Seek out information to make smart decisions.
  • Offer up new ideas and solutions beyond the status quo.


Working at Kohl’s is a unique experience — one that supports your individual career and life goals, and empowers you to seize new opportunities. At Kohl’s, we know how personal your work and life are to you — your individual and family situation, your role and career path and your impact on our results. Kohl’s provides Total Rewards as well as the support and resources to help you at each stage in your life and your career.

With Kohl’s Total Rewards, so much is possible — you have the opportunity to be set by making the most of your core pay and benefit programs, to be great by getting rewarded for high performance, and to be you by choosing what’s best for you from among many unique programs.

With Kohl’s Total Rewards, it’s Personal Made Possible.

Be Set

This is the foundation for your Total Rewards and includes the core pay and benefit programs offered by all large employers.

  • Base Compensation
  • Health & Insurance Benefits
  • Time Off & Flexibility
  • Retirement & Financial Benefits

Be Great

These rewards are intended to motivate and recognize strong individual and team performance.

  • Compensation Increases
  • Incentives & Bonus Programs
  • Recognition

Be You

These rewards make Kohl’s unique and reflect the company’s culture and values.

  • Work/Life Programs
  • Educational & Social Programs
  • Wellness

 Did You Know?

  • 468k digital recognitions - Associates sent over 468k digital recognition cards in 2018. We know greatness when we see it and we aren't afraid to say it. 
  • Over 1,000 courses - We're passionate about learning, and with over 1,000 online and in-person courses to choose from, there's never a shortage of development opportunities. 
  • $650 million - Throughout our history, we have given more than $650 million to support communities nationwide. 


Brew City, Cream City, America's Fresh Coast, or City of the Festivals; no matter what you call it, we simply call Milwaukee home.  In the heart of the Midwest, our headquarters remain in Menomonee Falls, Wisconsin - a suburb of Milwaukee - since we were founded in 1962. With all of the perks of small-town living and the convenience of big city life close by, we get the best of both worlds.

Our corporate campus offers amenities like a walk-in health clinic, a fitness center, on-site daycare and banking to allow you to take care of the little things while you're at work. Associates can get their morning latte from baristas who serve up a favorite local roast, dine at one of our on-site cafes run by a restauranteur legend and grab a take-home meal on their way out the door. Kick back in a variety of workspaces beyond your desk; from our outdoor patio to an armchair next to a cozy fireplace (we do live in Wisconsin after all!) work wherever your creative juices flow.

Kohl's Reviews

  • Featured Review

    Helpful (53)

    "Live a Life You Love"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention Manager in San Bernardino, CA
    Current Employee - Loss Prevention Manager in San Bernardino, CA
    Positive Outlook
    Approves of CEO

    I have been working at Kohl's full-time (More than a year)


    Kohl's provides a challenging position, that allows me to maintain a proper work life balance. The vision set forth by our leadership group is inspiring and gets my buy in. Most companies talk about putting their customers first, but I feel that Kohl's lives that idea in all functions. Our Kohl's Cares initiatives gives me the opportunity to give back to the community in a fun and useful format. I wish I would have made the jump to this company much earlier in my career.


    The one drawback I have come across since working here, is quite simple. I wish there were more positions to bring in some of my former colleagues in to the fold, as I know they would enjoy the same experiences I have here.

See All 10,537 Reviews

Kohl's Photos

Kohl's photo of: happy hardware
Kohl's photo of: Women's BRG
Kohl's photo of: The Kitch @ Corporate
Kohl's photo of: Holiday Stores
Kohl's photo of: Daycare
Kohl's photo of: DiverseAbilities Event
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Kohl's Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (4)  

    Stockroom Assistant Interview

    Anonymous Interview Candidate in Troy, MI
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 days. I interviewed at Kohl's (Troy, MI) in August 2019.


    Submitted resume. Took a personality test. Got an email from corporate office to schedule a interview date or with asst. store manager. Interview lasted 45 minutes. Manager described the work, hours, the team, and expectations.

    Interview Questions

    • If you are on the floor stocking inventory, should you answer a customer question even though this is not your role?   3 Answers
See All 3,663 Interviews

Kohl's Awards & Accolades

  • World’s Most Ethical Companies®, Ethisphere Institute, 2019
  • ENERGY STAR® Partner of the Year – Sustained Excellence Award, ENERGY STAR®, 2019
  • Best Companies for Women(Ranked #3), Daily Worth, 2014
  • Global 2000 – World’s Leading Companies Ranked #808, Forbes Magazine, 2016
  • National Top 50 Green Companies(#2), Green Power Partnership, 2012
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Work at Kohl's? Share Your Experiences

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