Working at Kohl's | Glassdoor

Kohl's Overview

Menomonee Falls, WI
10000+ employees
Company - Public (KSS)
$10+ billion (USD) per year
Kohl’s (NYSE: KSS) is a leading specialty department store with nearly 1,200 stores in 49 states. With a commitment to inspiring and empowering families to lead fulfilled lives, we offer amazing national and exclusive brands, incredible savings and inspiring shopping ... Read more

Mission: To inspire and empower families to lead fulfilled lives.

Company Updates

  • Ratnakar "E-commerce may have hurt department stores, but tech also can help" @chicagotribune #lifeatkohls #kohlscareers #kohlstech #kohlstechnology

    Kohl's CTO: E-commerce may have hurt department stores, but tech also can help

    The rise of online shopping hasn't been kind to traditional department stores. It's Kohl's Chief Technology Officer Ratnakar Lavu's job to bring the retailer up to speed with how its customers shop today. Lavu worked in e-commerce at Macy's and was chief technology officer at Redbox Automated Retail before joining Kohl's in 2011.

  • Why Employers Are Rushing to Offer Unlimited Vacation Kohl's offers vacation-buy for anyone who's planning to need more vacation in that coming year!

    Why Employers Are Rushing to Offer Unlimited Vacation

    Vacations are essential. Doubly so in this era of the never-ending workweek. A 2013 study conducted by the Society for Human Resource Management found 77 percent of managers agree that employees who take all or most of their vacation time are more productive.

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Kohl's – Why Work For Us?


Kohl’s is proud to be a member of the community. And being a part of a community means we have responsibilities to fulfill. We think it’s important to give time, energy and money through our many Kohl’s Cares programs. We also protect the environment by seeking innovative solutions that encourage long-term stability. Responsibility to our investors, communities and environment — it’s all a part of what makes us Kohl’s.

Investor Relations

At Kohl’s, we have a responsibility to our investment community to provide accurate, timely and helpful information about our company. Whether you’re a prospective investor or long-time shareholder, we’re sure you’ll find these pages valuable. 

Kohl’s Cares

We believe in giving back to the communities we serve, not just with money and resources but also with talent and time. Through our community giving and volunteer program, we support kids’ health and education, environmental initiatives nationwide and women’s health in Wisconsin, specifically the fight against breast cancer. Because the way we see it, giving back also means looking ahead. 


Kohl’s is committed to protecting and conserving the environment by seeking innovative solutions that encourage long-term sustainability. From large-scale initiatives, like constructing environmentally friendly buildings, to everyday practices, like recycling hangers, we’re taking big steps to ensure we leave a smaller footprint. 


Our Purpose

To inspire and empower families to lead fulfilled lives.

Employee Value Proposition

At Kohl’s, our mission is to inspire and empower families to lead fulfilled lives. And there’s no more rewarding job than that. Because it’s not just about selling things. It’s about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours. Welcome to Kohl’s.

Put Customers First

Putting customers first means we…
  • See customers as a constant source of inspiration and guidance.
  • Take a “yes we can” approach to everything we do.
  • Support the communities and causes our customers and Associates care about.

Act with Integrity

Acting with integrity means we…
  • Earn trust by living up to our commitments.
  • Treat others with respect and fairness.
  • Make decisions that support the reputation of the organization.

Build Great Teams

Building great teams means we…
  • Communicate openly and embrace diverse perspectives.
  • Actively promote the empowerment, engagement, and continous development of all Associates.
  • Recognize and celebrate greatness.

Drive Results

Driving results means we…
  • Work with a sense of urgency and accountability.
  • Seek out information to make smart decisions.
  • Offer up new ideas and solutions beyond the status quo.


Working at Kohl’s is a unique experience — one that supports your individual career and life goals, and empowers you to seize new opportunities. At Kohl’s, we know how personal your work and life are to you — your individual and family situation, your role and career path and your impact on our results. Kohl’s provides Total Rewards as well as the support and resources to help you at each stage in your life and your career.

With Kohl’s Total Rewards, so much is possible — you have the opportunity to be set by making the most of your core pay and benefit programs, to be great by getting rewarded for high performance, and to be you by choosing what’s best for you from among many unique programs.

With Kohl’s Total Rewards, it’s Personal Made Possible.

Be Set

This is the foundation for your Total Rewards and includes the core pay and benefit programs offered by all large employers.

  • Base Compensation
  • Health & Insurance Benefits
  • Time Off & Flexibility
  • Retirement & Financial Benefits

Be Great

These rewards are intended to motivate and recognize strong individual and team performance.

  • Compensation Increases
  • Incentives & Bonus Programs
  • Recognition

Be You

These rewards make Kohl’s unique and reflect the company’s culture and values.

  • Work/Life Programs
  • Educational & Social Programs
  • Wellness

Kohl's Reviews

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Approve of CEO
Kohl's Chairman, President & CEO Kevin B. Mansell
Kevin B. Mansell
2,182 Ratings
  • Featured Review

    Helpful (12)

    "We're doing some pretty cool things"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO


    -Trying to innovate in all areas from Product to Technology to HR
    -Getting leadership from different industries and not just sticking to traditional department store background
    -Focus on Associates and Teams as a main pillar for success
    -Fun Perks


    -Still a traditional cubicle environment in many areas of the building

See All 6,113 Reviews

Kohl's Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (103)  

    MJM Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at Kohl's.


    I applied online to Kohl's and received and email the next day scheduling my interview for the next week. I arrived 10 minutes early to my interview and the floor supervisor took me back first. she was super nice and wanted me to be comfortable. She mainly asked me about my previous job and why I wanted to work for Kohl's. She asked some situational questions too like what I would do if I needed to help two customers at a time. She really liked me, so she told me to wait for the assistant store manager to interview me as well. The assistant store manager was super nice too and pretty much asked me the same questions as the supervisor. I got my offer letter the next day offering me the job.

    Interview Questions

    • What would you do if you were helping a customer and another customer interuppted and demanded your attention?   1 Answer
    • Why do you want to work for Kohl's?   1 Answer
    • Name a time you saw a co-worker doing something unethical and explain how you handled it.   Answer Question
See All 2,363 Interviews

Kohl's Awards & Accolades

  • Global 2000 – World’s Leading Companies Ranked #808, Forbes Magazine, 2016
  • Fortune 500, Fortune, 2015
  • Best Companies for Women (Ranked #3), Daily Worth, 2014
  • National Top 50 Green Companies (#2), Green Power Partnership, 2012
  • America's Most Reputable Company, Forbes, 2011
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