Working at Kryterion | Glassdoor

Kryterion Overview

Phoenix, AZ
51 to 200 employees
Company - Private
IT Services
$10 to $25 million (USD) per year
Kryterion is a full service provider of customizable assessment and certification products and services. We work with organizations to build and deliver everything from skills tests and simple online assessments to comprehensive high-stakes worldwide certification programs. We ... Read more

Mission: To provide scalable and secure testing services to our global client base and their testing candidates with zeal and world-class customer support.

Kryterion – Why Work For Us?


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We partner with organizations to build and deliver everything from skills tests and simple online assessments to comprehensive high-stakes worldwide certification programs.


With Webassessor™ our clients can author test questions, create test forms, deliver tests through a variety of delivery formats and manage data from anywhere.


A full service provider of customizable assessment and certification products.

We work with many different types of organizations to provide the necessary tools to bring your testing program to your clients, partners and employees with unsurpassed program security, control, and convenience. Confidently manage your candidates, administrators, exams, test forms and even reporting through our secure and easy to use interface with the confidence that your exam content, candidate data, and reporting is secure.

Confidently manage a variety of security technologies embedded within Webassessor­™ to determine the level of security that best suits your test content, test taker data, access permissions and much more!

Kryterion helps the most trusted and fastest growing companies, associations, and education providers develop and deliver exams.


We spend a lot of time exploring and thinking about our clients needs in order to create an outstanding software with a logical flow and useful tools.


Our five delivery methods get your exams in the hands of your candidates globally.


We provide outstanding support for all of our clients, so don’t hesitate, drop us an email and we’ll get right on it.


Passion is what will drive us and our clients forward. We want people that are inspired to accomplish what we’re doing because they believe in it.

Enthusiasm is contagious. Inspire others with your thirst for excellence. We want people who care about our success and our client’s success. Celebrate wins. Be a leader.

Face it… this is a job. You come here to make a living and bring home the bacon (mmmmm… bacon), so you can live your “real” life. But we want more than that. We want you to WANT be here, and WANT to see the company grow, thrive and succeed. We WANT you to feel personally invested in how it all turns out. We WANT you to feel like you have a purpose here, and that you are appreciated and supported. We want you to wake up and look forward to coming here because you are getting to do what you love, and you believe in the cause.

Kryterion Reviews

  • Featured Review

    Helpful (2)

    "Great culture, and great opportunities"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Tempe, AZ
    Current Employee - Business Development in Tempe, AZ
    Positive Outlook
    Approves of CEO

    I have been working at Kryterion full-time (More than a year)


    Kryterion has experienced significant growth over the past two years since I joined, and it's been fantastic to see. They have a new COO who is very invested in changing the culture from the inside to a CX-focused platform, and has involved everyone in the change , soliciting feedback at all levels and providing regular updates on the progress. The short-term effect is that managers are now being expected to set and reach milestones towards long-term goals, and measure the effectiveness of their efforts. The hope is that this will create a culture where the departments work together to reach their milestones, and eliminate the "siloed" nature of work that can sometimes inhibit growth in small to medium tech businesses.

    I have worked for small and medium technology firms for a significant part of my career, and I've rarely seen a company this size that was so invested in change and growth. Most have been happy with running a lean ship, and enjoying modest profits, as the industry happily evolves and passes them by. When I came aboard, I was told that I could practically "write my own ticket," and evolve my career in whatever direction I felt I could add value. This has, so far, proven to be correct. I love it here, and I would gladly recommend Kryterion to my friends and peers. I enjoy my work and find it meaningful, and it's well-received by my peers. I'm also encouraged to develop my skills forward, which has been paid for by the company and prominently promoted upon my completion. The company has been exceptionally transparent about business decisions and informing their employees of changes to the business model and processes, and that's a rarity in an industry where business plans can change with the addition or subtraction of a key client at the right/wrong time. I'm always praised loudly by those with whom I work. My ideas for improvement have always been considered thoughtfully and implemented when possible. We aren't expected to do things the traditional way, just because "we've always done it that way" - in fact, the emphasis has always been on trying new things and new ways to accomplish goals, even if we discover they do not work in the long run, which is refreshing. Choosing to accept the offer with Kryterion has been one of the most fulfilling career moves of my life, and I'm happy to be a part of this business as we move towards the future.


    No job or employer is perfect. Kryterion needs to do a better job of promoting those from within that show an initiative towards leadership, and they've on occasion let great talent leave for better opportunities instead of encouraging them to stay by rewarding the initiative to be or do more. On a related note, the company could certainly do a better job of identifying their next generation of leaders, at all areas of the business, and helping shape them for the next stage of their careers. I've seen and heard people say that they felt pigeonholed because their department already has people holding the positions they want to work towards. A formalized leadership program might help, as well as further transparency on future growth within departments.

    Salary is competitive, but has not traditionally scaled well when people are promoted. (I believe this is being addressed right now, but it's something to consider.)

    Documentation on processes has improved in the past year, but for years depended on a lot of "tribal knowledge" that had to be rewritten when people left the business.

    Bandwidth in positions that aren't revenue-generating is a continual problem. Work can accumulate at the positional level because the department handling it hasn't been "right-sized" to account for additional growth in other areas of the business.

    Many of these cons are admittedly minor, and most are being addressed by management, but some still remain and may need additional emphasis as the company continues to grow.

    Advice to Management

    This company has thrived thanks to the willingness to evolve and improve, and is taking noticeable steps towards improvement in most areas. Having worked at companies where that wasn't the case, it's been a positive experience for me personally. I am glad to be a part of the evolution and expansion of this company, and I wouldn't hesitate to recommend Kryterion to anyone.

See All 34 Reviews

Kryterion Photos

Kryterion photo of: Kryterion hits 1000 Testing Centers
Kryterion photo of: ATP 2017
Kryterion photo of: Annual Kryterion Halloween Party
Kryterion photo of: Kryterion Headquarters
Kryterion photo of: 4th Annual Kryterion Kayak Outing
Kryterion photo of: Reception Area
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Kryterion Interviews



Getting an Interview

Getting an Interview





    Senior Developer Interview

    Anonymous Employee in South Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied through a recruiter. The process took a week. I interviewed at Kryterion (South Phoenix, AZ) in June 2015.


    A face to face interview conducted by the Director of engineering and two senior development engineers. The interview was arranged through a recruiter and after performed, a background check with drug screening was performed. Hiring was not confirmed until the background check and drug screen had passed.

    Interview Questions

    • Some Java questions followed by a question to design a requested device.   1 Answer


    I made my request up front and they were amenable to it from the start. I would not have attended the interview without an agreement in place.

See All 4 Interviews

Kryterion Awards & Accolades

  • 21ST CENTURY BEST PRACTICE AWARD, United States Distance Learning Association (USDLA), 2009

Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

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