Working at Kura | Glassdoor

Kura Overview

Glasgow, Scotland (UK)
1001 to 5000 employees
2015
Company - Private
Business Service Centers & Copy Shops
$50 to $100 million (USD) per year
Competitors

Unknown

Kura is a market leading provider of outsourced contact centre services and software solutions for a number of the UK’s most successful brands.

We provide award winning people and technology solutions that enable our clients to provide great ... Read more

Mission: We are a Contact Centre with a difference and our vision is to be recognised as “Unrivalled in Developing People”, offering consistent coaching and a step up the ladder, moving forward not sitting still.

Always on the lookout for new ... Read more

Kura Reviews

  • "Kura Reveiw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Glasgow, DE
    Current Employee - Relationship Manager in Glasgow, DE
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Kura full-time (More than 5 years)

    Pros

    Excellent training opportunities and ok benefits

    Cons

    these only appear for people who start to appear higher up. Also salaries are quite low with little to no raises

    Advice to Management

    research current job market for going salaries for employees currently working and attrition should no longer be a problem.

See All 183 Reviews

Kura Photos

Kura photo of: When Corporate Lunch goes right...
Kura photo of: Hear from our People
Kura photo of: Hear from our People
Kura photo of: Because Biscuits are always a good idea...
Kura photo of: Meet the Interns!
Kura photo of: Welcome to Kura!
See All PhotosSee All

Kura Interviews

Experience

Experience
52%
5%
43%

Getting an Interview

Getting an Interview
85%
5%
5%
5

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1. Helpful (4)  

    Marketing Executive Interview

    Anonymous Interview Candidate in Glasgow, Scotland (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Kura (Glasgow, Scotland (UK)) in September 2016.

    Interview

    Very drawn out. From initial interview it took another two week for them to get back to me with an interview date. This was due to staff providing mixed messages, one said it was completely fine to hold an interview out of hours - yet another told me this wasn't possible and offered two inconvenient time slots. When it eventually went ahead, the interview went well and a couple of days later I received feedback that reiterated this. I was told that they had a couple more people to interview so they could 'benchmark' - and there were TWO more interviews to go through in the process. A week later I received an email asking if I'm still looking and the process is being held up longer than expected. It's safe to say I completely lost interest - who wants to work for a company like that? They claim to be rebranding and shifting their focus etc etc, but it seems they still have a long way to go.

    Interview Questions

See All 22 Interviews

Kura Awards & Accolades

  • European Contact Centre & Customer Service Awards, Sablo, 2013
  • National Outsourcing Awards 2013, NOA, 2013
See More

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