Kura Overview

  • www.wearekura.com
  • Glasgow, United Kingdom
  • 1001 to 5000 Employees
  • 2015
  • Company - Private
  • Staffing & Subcontracting
  • $25 to $100 million (USD)


Kura is a market leading provider of outsourced contact centre services and software solutions for a number of the UK’s most successful brands. We provide award winning people and technology solutions that enable our clients to provide great service and grow their customer ...
Mission: We are a Contact Centre with a difference and our vision is to be recognised as “Unrivalled in Developing People”, offering consistent coaching and a step up the ladder, moving forward not sitting still. Always on the lookout for new talent we are passionate about learning ...

Kura Reviews

Recommend to a Friend
Approve of CEO
Brian Bannatyne
Brian Bannatyne
590 Ratings
Former Employee

"Dynamic and fast pace environment"

Nov 25, 2022 - Resource Planning Manager
Positive Outlook
Approves of CEO


Ability to make a difference in the overall business Competitive salary Good line management Approachable leaders


Office based (although are currently exploring options for hybrid working)

Advice to Management

Be quicker to listen to feedback ie hybrid working, which could save people leaving the company
See All 880 Reviews

Diversity & Inclusion at Kura

(341 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Kura Reviews and are not edited or altered.

How is diversity at Kura?

...Main one is the culture of management bullying and favouritising certain people....Read More

Read 6 more responses

Kura Photos

+ Add Photo
Kura photo of: MISSING VALUEKura photo of: MISSING VALUEKura photo of: MISSING VALUEKura photo of: MISSING VALUEKura photo of: MISSING VALUEKura photo of: MISSING VALUEKura photo of: MISSING VALUE

Kura Interviews

Getting an Interview
Applied online72%
Employee Referral6%

  1. Customer Service Agent Interview

    Anonymous Employee in Durban
    No Offer
    Positive Experience
    Average Interview

    I applied in-person. I interviewed at Kura (Durban)


    Was pleasant and friendly and Professional. The Interview took time with me. I enjoyed the interview , was explained the great benefits of been part of kura that made me more excited to part of such a great company

    Why do I want to work at Kura

    1 Answers

See All 38 interviews

Company Updates

October 10, 2022
KEY NOT FOUND: company-updates.categories.community
Next month, Kura colleagues in Sunderland will be taking part in the CEO Sleepout. Many of our Sunderland team will be sleeping for a night in the Stadium of Light to raise funds and awareness for homelessness across the North East. One of the fundraisers Nathan Thomas, is a Service Improvement Manager at Kura, and he tells us more about why he’s taking part in the CEO Sleepout: “With the cost of living continuing to increase substantially, I think it is more important than ever for us as people and as a business to raise awareness and donations to tackle homelessness and poverty prevention. Kura is built on a culture of people, and right now people across the country are struggling; it feels only right for us to support this worthy cause.” Our charity work is important to us, so we want to thank all our Sunderland colleagues who are taking part in the Sleepout this year. To learn more, see www.ceosleepout.com #charity #fundraising #homelessness #poverty #costoflivingcrisis #team #people #kurainvolve
Shared image
October 2, 2022
KEY NOT FOUND: company-updates.categories.company-news
Kura is sporting a refreshed and updated new look. This marks a significant milestone in our journey, providing an opportunity to reflect on everything that Kura stands for and everything we aspire to become as we move forwards into an exciting future. We've kept our original four Kura colours on our primary logo to signify that we are still authentic to who we are. We began this company to become unrivalled in developing people, and that vision still holds true now more than ever. We've streamlined the colour palette of the company from the bright, youthful colours we once had to something more refined, exciting, and mature. We've added elements of neon throughout our branding to reflect our forward-thinking focus on technological solutions. It better reflects the way we help our clients serve their customers and refines what we have always known best about ourselves: that teamwork is what makes us great. Find out more about our refresh on wearekura.com
Shared image - Home | Kura
Home | Kura

Kura Awards & Accolades

  • HR Network Scotland National AwardsNetwork Scotland2014
  • European Contact Centre & Customer Service AwardsSablo2013

Popular Careers with Kura Job Seekers


Kura FAQ

(53 Questions)

All answers shown come directly from Kura Reviews and are not edited or altered.

See questions about:

What is paid time off like at Kura?

...Where do i start never able to get in touch with HR or Payroll to find out what your pay is gonna be and when holidays and time off are frowned upon, training is THE WORST having spent 12 weeks overall from training and going into Core feeling still clueless because there's that much unidirectional pressure....

March 18, 2021

Read more

See 4 more answers

People Also Ask about Kura

Employees rate Kura 4 out of 5 stars based on 880 anonymous reviews on Glassdoor.

To get a job at Kura, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Kura and prepare for tough questions.

Overall, 79% of employees would recommend working at Kura to a friend. This is based on 871 anonymously submitted reviews on Glassdoor.

66% of job seekers rate their interview experience at Kura as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at Kura.

70% of employees think that Kura has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at Kura? Share Your Experiences

Kura logo