Working at L'Occitane | Glassdoor

L'Occitane Overview

Geneva (Switzerland)
501 to 1000 employees
1976
Company - Public (0973)
Beauty & Personal Accessories Stores
$1 to $2 billion (USD) per year
Customers who shop at the L'Occitane counter count on high-end cosmetics and other luxuries. L'Occitane (pronounced "lox-ee-tahn") makes skin and body care, men's grooming aides, and home ... Read more

Mission: L'Occitane's committment to social outreach is manifested in the L'OCCITANE FOUNDATION. The L'OCCITANE FOUNDATION aims to help the field of 'sensory handicap' abroad and in ... Read more

Company Updates

  • Let?s reduce waste together! This summer, we invite you to carry out your own private #cleanuptheworld litter picking initiative! 1- Pack safety essentials (gloves, bag and hand sanitiser) 2- Carry out a clean of a beach, waterway or park (only if you feel comfortable to do a litter pick!). Recycle as much of the rubbish as possible, and follow your council guidelines for litter picking in your area. 3- Count the number of pieces you collect, let us know the number in our survey at www.tiny.cc/loccitanesurvey, share pictures on Instagram with #cleanuptheworld and tagging @loccitane_uk_ire More information: uk.loccitane.com/reducing-waste-2020 or ie.loccitane.com/reducing-waste-2020 Happy cleaning! :)

  • We are pleased to let you know that many of our UK stores started to re-open on Monday 15th June 2020 💛 Welcome back to our wonderful Boutique teams (and customers, of course!).

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L'Occitane – Why Work With Us?


L'OCCITANE is a unique brand focusing on the well-being of women and men alike. It seeks to create harmony, which links the pleasure of the senses with inner balance. The products range from skincare to home fragrances. All are manufactured in the time-honored traditional way using fine natural ingredients, primarily from Provence.

The company was founded by Olivier Baussan in the south of France in 1976. The first shop and mail order service was opened in Volx, France, in 1980. The current factory in Manosque was established in response to an ever-growing distribution network. In the mid to late 1990s subsidiaries were opened in the United States, Hong Kong and the United Kingdom.

Today, L'OCCITANE US employs over 1000 people with more than 180 boutiques in the United States covering over 30 states. L'OCCITANE also has a significant worldwide presence, with boutiques in nearly 90 countries. All products and boutiques reflect the Company's core values of authenticity, simplicity, sensory pleasure and respect for people and the planet. From simple, natural ingredients, L'OCCITANE creates products that serve the ultimate goal of well-being in ourselves and in our homes. The fragrances are varied, unusual, natural and wonderfully appealing.

LEARNING AND DEVELOPMENT

L'OCCITANE Learning and Development Department

L'OCCITANE recognizes that organizational and individual excellence is best attained through learning, development, and educational activities which build upon individual strengths. L'OCCITANE provides a very comprehensive training program for Associates at the Corporate and Boutique level.

On Boarding

Once on board with L'OCCITANE we are able to accelerate the performance of new Associates with our comprehensive 90 day start up program and on-boarding manual. We also conduct regular Performance Reviews where an Associate will receive feedback on past performance, as well as direction for future career development. These programs aim to integrate new Associates in the company and make them feel part of the team with a comprehensive step by step path to success.

Ongoing Training

Learning and Development is an on-going process for all Associates. Therefore, L'OCCITANE is committed to the development of a skilled and motivated workforce. Associates’ development is seen as a vital aspect of the growth and effectiveness of both, the individual Associate and to L'OCCITANE as a whole. L'OCCITANE’s on-going organized training consists of, but is not limited to, Sales, Selling, Skincare Management and Merchandising training. This can be done either through instructional lead training or on-line training.

Local Training Sites

In order to accommodate our local market’s training needs, L'OCCITANE has built four training sites which are situated in New York City, Los Angeles, San Francisco and Chicago.

Our Regional Trainers

All four trainers (Eastern, Southeast, Central, Western) currently working with L'OCCITANE have successfully followed a career path from managing our boutiques to running one on one and classroom store training.

We know that our associates are our most valuable asset and in order to be competitive and attract highly qualified individuals to our company, we must offer comprehensive well thought out benefits. To show our commitment to our associates, L'OCCITANE has developed a very extensive benefit offering to assist you in balancing your work and personal lives.

We proactively monitor these offerings to ensure we are matching the demands of our associates and the marketplace. To give you an idea of what is offered, see the outline below for our full-time associates. Specific details will be shared during the time of interview.

Your Compensation

A competitive salary, with bonus opportunities.

Your Health

Medical, Dental, Prescription and Vision; Domestic Partner Benefits

Your Future

  • Planning: 401K Savings Plan, Company Match Program
  • Income Protection: Life Insurance, Enhanced Short Term and Long Term Disability
  • Peace of Mind: Direct Deposit
  • Savings: 529 College Savings Plan, Flex Spending Accounts, Commuter Discounts
  • Other: Group Legal, Home and Auto Insurance

Your Well-Being

Paid Time Off: Vacation, Corporate Holidays, Sick Days, Personal Days
Employee Assistance Program (EAP)

Our Appreciation for All Our Associates (full-time and part-time)

Associate Discounts, Gratis, Associate Referral Programs, Tenure Rewards, Contest Winners and Trips Abroad (New York City, Paris, Provence, Corsica), French Lessons.

Social Events for All Our Associates (full-time and part-time)

Annual Store Manager Sales Conference, Quarterly Store Management Meetings, BBQs, Cruises, Birthday and Anniversary Celebrations, Holiday Parties.

L'Occitane Reviews

  • "L'Occitane"

    StarStarStarStarStar
    Current Employee - Beauty Advisor
    Current Employee - Beauty Advisor

    I have been working at L'Occitane part-time

    Pros

    Friendly company, great gratis, easy sales

    Cons

    typical retail cons, nothing like some lower retail stores

See All 886 Reviews

L'Occitane Photos

L'Occitane photo of: Our new parental leave policy
L'Occitane photo of: Race for Vision 2019
L'Occitane photo of: Regent Street Boutique
L'Occitane photo of: The Lord Mayor's Regatta
L'Occitane photo of: Beach Clean 2019
L'Occitane photo of: From L'Occitane with Love
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L'Occitane Interviews

Experience

Experience
60%
20%
20%

Getting an Interview

Getting an Interview
60%
25%
7%
3
2
2
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Beauty Advisor Interview

    Anonymous Employee in Brea, CA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at L'Occitane (Brea, CA).

    Interview

    Store Manager asked no specific questions related to a typical hiring process. Instead she talked about how horrible her last employee was. Felt it was unprofessional because it was not her place to speak about a past employer while conducting and interview.

    Interview Questions

See All 193 Interviews

L'Occitane Awards & Accolades

  • 100 Best Companies to Work For, The Sundays Times, 2011
  • 100 Best Companies to Work For, The Sunday Times (UK), 2012
  • 100 Best Companies to Work For, The Sunday Times (UK), 2013
  • 100 Best Companies to Work For, The Sunday Times (UK), 2014
  • 100 Best Companies to Work For, The Sunday Times (UK), 2015
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