I have been working at L'Occitane part-time (More than 3 years)
I enjoy working in the small boutique environment. The products are well made and world known. I like the one-on-one customer service approach. I believe in the company's commitment to natural, organic ingredients. The discount is generous (40%), and we often receive free product. There is plenty of opportunity for product/sales training. There is an in-house Talent Advancement Program in which my manager and I worked through a booklet that trained my to be a store manager.
At my location there are no full-time positions available except for store manager. I would have to relocate to advance. There are no benefits for part-time. Sometimes the company posts a directive then changes it, so being flexible is important. As with all retail there are certain products that are expected to sell more than others and that can be frustrating.
Advice to Management
Streamline in-store/web-only promotions. Realize all the boutiques are not created equal-some markets are not like New York, LA, or Chicago.
I applied in-person. I interviewed at L'Occitane (New York, NY).
One one one interview with manager. The manager was polite and sincere. The manger made me feel welcome and comfortable. The One on one was offered after an over the phone interview.
Let us know if we're missing any workplace or industry recognition –