Working at LHC Group | Glassdoor

LHC Group Overview

Lafayette, LA
10000+ employees
1994
Company - Public (LHCG)
Health Care Services & Hospitals
$500 million to $1 billion (USD) per year
LHC Group, Inc. is a national provider of in-home healthcare services and innovations, providing quality, value-based healthcare to patients primarily within the comfort and privacy of their home or place of residence. LHC Group’s services cover a wide range of ... Read more

Mission: We provide exceptional care and unparalleled service to
patients and families who have placed their trust in us.

Company Updates

  • Yesterday we welcomed our newest joint venture partner – Norton Healthcare in Louisville, Ky.!

  • Home Care by Black Stone in Cincinnati, Ohio, welcomed Rep. Brad Wenstrup for a discussion on the value that home health adds to the healthcare delivery system through reduced costs and improved quality of life for patients who choose to remain in their home. Following the agency visit, Rep. Wenstrup visited a home health patient and personally witnessed the quality, compassionate care provided by Home Care by Black Stone. Photos by: Aaron Doster

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LHC Group – Why Work For Us?


Our company was founded over 20 years ago on the principle that “it’s all about helping people,” and we live by those words today. It’s our mission to provide exceptional care and unparalleled service to patients and families who have placed their trust in us. We grow to fulfill this mission. When you become part of the LHC Group family, you’re choosing a career path that will challenge you to grow both personally and professionally. 

Every day, all across the country, our LHC Group family is helping people. There are over 30,000 of us, standing shoulder to shoulder, helping the patients in our care live, fuller, healthier lives. We do this because helping people is, quite simply, the reason we exist. It’s our purpose.





In 2014, our company celebrated 20 years of delivering care to the frail and elderly among us. A journey that began two decades ago with one home health agency in rural Louisiana has carried us farther than we could have imagined. Today, our LHC Group family provides essential post-acute care services to over 100,000 patients in 30 states across our nation.

Find your purpose

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A career at LHC Group is about much more than going to work. It’s about making a difference in the lives of our patients and their families. It’s about being inspired by the people you meet. It’s about learning and growing as a person and a professional. It's about living life fully. It’s about finding your purpose.

Our promise: Grow with LHC Group

We understand the value you place on growth opportunities. Here, you’ll find the support and resources you need to keep learning, achieve work-life balance and be recognized for your achievements. Your ideas can take root among a talented team of innovative leaders and high achievers – dedicated to exceptional patient care, passionate about results and committed to impact and growth.


Standards of Behavior

At LHC Group, our standards of behavior are more than what we strive to do. They are who we strive to be. We hold ourselves to a higher standard in recognition of our higher purpose – It’s all about helping people.

Standards of behavior

  • We communicate to achieve success.
  • We commit to exceptional service.
  • We represent our organization professionally.
  • Together, we are a team.
  • We always put safety first.
  • We ensure privacy and trust.
  • We treat everyone with respect.

Therapist

John DiCapo, DPT
Divisional Director of Therapy Services

“I make a difference in the lives of hundreds of people every day.” 

How did you get your start in home health?

After graduating from physical therapy school, I started out working part time – doing a few visits before or after work in outpatient orthopedics. After a few years, I decided to accept a full-time position covering the greater Chicago area. As I learned more about home health, I became more and more fascinated by it. I eventually became a lead therapist and then a regional therapy director covering five offices. Now, I assist offices in 12 states, but I still continue treating patients – it’s why I do what I do. 

Why did you choose a career with LHC Group?

I was lucky that LHC Group chose me – as it has so many other great people. I came to the company by acquisition – and, as in most situations, acquisitions are uncertain times. But after meeting with the LHC Group team, I no longer felt concern – I recognized the opportunity to grow with a top-rate organization. Even in my short time with the company, I have had great opportunities to grow.

How does LHC Group nurture professional growth and work/life balance?

Living in the Midwest, and with offices on both coasts, I currently have a very extensive travel schedule. LHC Group has always been considerate of my personal time and travel abilities, allowing me to always put my family first. 

Has LHC Group helped you find or further define your professional purpose?

Yes – I decided to move further into management because I felt it was the best way to help more people. For each therapist I work with, they work with five patients each day – you do the math. I feel like I make a difference in the lives of hundreds of people every day. LHC Group has also helped me realize how some of my therapy skills are transferable to other avenues of home health and management.

Registered Nurse

Susan Sylvester, RN
Division Vice President, Home Care Operations

“I work with colleagues who truly understand the home health business.” 

Why did you choose a career with LHC Group?

I had been with a hospital-based agency for over seven years. I was interested in joining an organization with the sort of resources that LHC Group offers across the board – the great infrastructure the company has built. I have the opportunity to work with colleagues who truly understand the nature of the home health business. 

Have you utilized any of the company’s professional development services or tools?

The resource I utilize the most is our learning management system, LHC Connect. I use it for many things, especially for learning and keeping abreast of the latest home health trends. It’s a great one-stop resource for all the latest learning available in the home health industry. 

How does LHC Group nurture professional growth and work/life balance?

At LHC Group, we all work together as a team. We use a team approach to manage our responsibilities – both personally and professionally. This has helped me progress in my career and in my knowledge of leadership and home health. 

Has LHC Group helped you find or further define your professional purpose?

My time with LHC Group has been very valuable in defining my career path. The company has offered me the opportunity to advance in that path and learn along the way – and I’m still learning. 

Home Care Operations

Chris Stagg, RN
Division Vice President, Home Care Operations

Why did you choose a career with LHC Group?

I always heard nice things about LHC Group through my referral sources at my previous employer. I also knew a few people who worked for the company and heard great things from them. After I interviewed with LHC Group I knew it was a culture I wanted to be a part of. After a few months of employment, I knew this was the place for me. I started as a regional manager in January 2004, with seven locations in North Louisiana. A few years later, I was promoted to state director, and three years ago, to division vice president. 

Have you utilized LHC Group’s professional development services or tools?

Yes, I attended the Center for Creative Leadership a few years ago and in my daily role, I use LHC Connect not only for e-learning, but also for job aides, policies and procedures, etc. Each year I complete courses for continuing education hours. 

How does LHC Group nurture professional growth and work/life balance?

Without the nurturing of leaders in this company, I could not have grown professionally the way I have done here. Anyone who works with me knows that I believe this: LHC Group is still small enough to be family, but large enough to be financially viable and healthy. It is the “family feel” that keeps me here. We expect more from each other than anyone else, but we also care about each other like no other place I have ever worked. I think it is the responsibility of the employee to manage their own work/life balance. We are given a very generous PTO bank, and it is up to the employee how they spend time with family. 

Therapy Coordinator

Nickie Wolfe, LOTR
Therapy Resource Coordinator

“The culture of LHC Group is about helping people – this means both our patients and each other.” 

How did you get your start at LHC Group – what was your position?

I began working for LHC Group in 2004 with a position that combined job duties of working as a field therapist and developing LHC Group’s low vision program. 

Why did you choose a career with LHC Group?

I have always had a passion for working with geriatric patients in the home. From my first step into a patient’s home during my clinical rotations, I recognized the tremendous impact that a home health therapist can have on the quality of a patient’s life. 

In 2004 I began looking for a home health agency that would provide a fit for me by allowing me to pursue that passion while offering the flexibility to remain focused in raising my two young children. There was an instinctual “fit” for me when I interviewed with LHC Group. I was most impressed that a company of this size could remain humble, personal, professional, and at all times prioritize quality of patient care and dedication to employee development. 

How does LHC Group nurture professional growth and work/life balance?

The culture of LHC Group is about helping people – this means both our patients and each other. LHC Group hires based on character, and trains skills. No matter what your position is at LHC Group, you have a team to work beside and an involved management team there to ensure that you are able to achieve your goals – both professionally and personally. From the CEO throughout all layers of management, it is evident that work-life balance is not only possible, but encouraged. 

Has LHC Group helped you find or further define your professional purpose?

LHC Group has instilled in me a mission to find ways to grow that impact to something greater and larger, and the resources to do so. I am able to impact patients across the country on a daily basis through the provision of quality therapy services and to rise to the challenges of today’s healthcare market, always seeking to ultimately touch as many patients as possible with the highest possible quality of therapy services.

Market Development

Shelley McKee
Division Vice President, Market Development

“The company gives everyone equal opportunity for advancement through investments in personal and professional growth." 

How did you get your start at LHC Group – what was your position? 

I came on board during an acquisition in February of 2004. I quickly realized and benefited from the resources, training and tools available to me through LHC Group. Due to this investment in my growth and development, I became a Senior PCR for the southern Alabama region, and soon after assumed the leadership responsibility of Alabama as a Regional Market Development Director. In December of 2011, I accepted the role of Division Vice President of Market Development for the Coastal Division. 

Have you had the opportunity to work with a mentor in your time with the company?

Though successful as a sales person and leader, my knowledge of the operational side of our business was lacking. Through my partnership with my peer in Operations in the Coastal Division, I have gained insight into the other side of our book of business. Her leadership and mentoring have also empowered all of our sales leaders within our division to have a better knowledge-base of operations and teach our sales people to embrace ownership of our entire portfolio. 

How does LHC Group nurture professional growth and work/life balance?

The company values its employees, encourages a healthy work-life balance and gives everyone equal opportunity for advancement through investments in personal and professional growth. LHC Group’s six pillar approach - People, Service, Quality, Growth, Finance, and Ethics- is the basis of all decisions and actions taken within the company. 

Has LHC Group helped you find or further define your professional purpose?

Through the people I have met and now call my professional family, I have been able to have an indirect impact in positively affecting lives all across America. LHC Group has helped me determine my purpose in my career - that is to support, guide and mentor our market development team to spread our message, and expand our circle of influence. The result is that we will assist more elderly Americans to remain in their homes, living independently and healthily. In the end, “It’s all about helping people.”



The LHC Group difference

With hundreds of locations across the nation, we partner with local physicians, nurses and therapists to provide high-quality and compassionate care to nearly 100,000 patients annually. Our commitment to innovation and service excellence influences every facet of patient care and is the cornerstone of our industry-leading clinical programs, like T3 and Beyond Balance. 

  • LHC Group is a national leader in Joint Commission accreditation. Whereas just seven percent of home health agencies nationwide have achieved Joint Commission accreditation, 100 percent of our home health and hospice locations have earned accreditation or are completing the accreditation process.
  • 115 LHC Group home health agencies from 64 providers have been ranked among the 2013 Home Care Elite.
  • Through its compliance program, LHC Group is committed to the highest standards of ethics, integrity and professionalism. The LHC Group compliance program is recognized as a model for home care nationwide.
  • As an accredited provider of continuing nursing education, LHC Group is proud to usher in a new era of nursing excellence and is committed to advancing the nursing profession through high-quality education programs developed specifically for clinicians. 

We are proud to be the preferred post-acute care partner for leading hospitals and health systems around the country – operating more than 70 joint venture locations nationwide. Strength, stability and clinical expertise – that’s the LHC Group difference.

LHC Group Reviews

  • "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Eau Claire, WI
    Current Employee - Caregiver in Eau Claire, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LHC Group full-time (Less than a year)

    Pros

    been very helpful at getting started and learning what i need to know to help the people i will be taking care of.

    Cons

    Nothing so far that I have seen

    Advice to Management

    Maybe a quick walk through on how to fill out paper work and getting to know clients.

See All 623 Reviews

LHC Group Photos

LHC Group photo of: LHC Group
LHC Group photo of: Revenue Cycle Job Fair
LHC Group photo of: Elite Night to Mingle! Fun night of bowling with co-workers, family and friends!!
LHC Group photo of: Elite Night to Mingle! Fun night of bowling with co-workers, family and friends!!
LHC Group photo of: Lourdes Home Health and Lourdes Hospice teamed up to provide the nurses of Our Lady of Lourdes campuses with lunch in appreciation of all they do for our patients.
LHC Group photo of: North Carolina Home Health Spirit Week
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LHC Group Interviews

Experience

Experience
62%
17%
21%

Getting an Interview

Getting an Interview
69%
10%
8%
7
3
3

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Patient Service Representative Interview

    Anonymous Employee in Greenville, SC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at LHC Group (Greenville, SC) in September 2017.

    Interview

    The Sales manager called mel the day I applied. He followed up and kept me updated on the status. After 2 phone interview I had a face to face interview with the manager and Regional Manager. When I got the job offer they were great when I ask for info and gave me time to responed.

    Interview Questions

    • What was my business plan for the office   1 Answer
See All 64 Interviews

LHC Group Awards & Accolades

  • IBT 1000 World’s Fastest Growing Companies, International Business Times, 2012
  • America’s 100 Best Small Companies(#7), Forbes, 2007
  • America's 100 Best Small Companies, Forbes, 2010
  • Americas 100 Best Small Companies, Forbes, 2011
  • 100 Fastest Growing Companies, Fortune, 2010
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