Working at LabAnswer | Glassdoor

LabAnswer Overview

Sugar Land, TX
201 to 500 employees
Company - Private
Business Services
$25 to $50 million (USD) per year
Laboratory Information Management
LabAnswer is the leading laboratory informatics consultancy. LabAnswer helps companies to strategize, architect, implement, and support scientific data management and laboratory automation projects.

Mission: The LabAnswer Approach to Business
LabAnswer's philosophy and approach to business is to develop mutually beneficial, long-term business relationships by providing an exceptional level of value to our clients. We are passionate about providing ... Read more

Company Updates

  • Download complimentary Gartner Research provided by LabAnswer: "Bridging the 'Skills Gap' With Lab Informatics Consultants" ( ) @LabAnswer @Gartner #LaboratoryInformatics

    LabAnswer - Gartner Research

    GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved. This graphic is published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.


    LabAnswer and Its Employees Raise More Than $50,000 for CRI

    In January of 2016, the Cancer Research Institute formed a new corporate philanthropy partnership with LabAnswer, the largest independent laboratory informatics consulting firm in the United States. The partnership focused on raising funds for CRI's highly successful monthly webinar series for patients, Cancer Immunotherapy and You.

See All See All

LabAnswer – Why Work For Us?

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.

LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.

The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.

Why Join the LabAnswer Team

Teamwork that Makes Exceptional Solutions Possible

LabAnswer is building an organization that attracts great people based on trust, respect, performance and a fun work atmosphere. You will work with some of the leading individuals in their field on some of the most interesting, diverse and challenging client projects. We believe when you can have fun doing what you do, you take better care of your team and our clients.

A Proven Formula for Success

Teamwork is the cornerstone of LabAnswer work ethic and our formula for long term success. On every project we undertake, we use the team approach, supporting one another with our full complement of resources. It won’t take long for you to realize that each employee takes a personal interest in others on their team. This personalized interest characterizes our diverse company.

Teamwork is not only relevant to how we approach client projects; it’s also a key factor in how we choose our talent along with how we manage the recruiting process. We hire the best and the brightest to join our organization. We hire individuals who are passionate about what they do and have a deep understanding of the importance of teamwork.

Career Path and Mentoring

We offer multiple career paths reflecting the needs of our business and providing career options that are aligned with our employee’s needs and aspirations. Whichever path you take at LabAnswer, you will find an environment where top performance is recognized and the more you hone your skills and knowledge, the more you will be recognized as an expert within your area.

LabAnswer offers an opportunity like no other in the industry. We employ some of the best in our field. These individuals will share their expertise through training and ongoing mentorship. As you grow within LabAnswer you too will become “one of the best” as you begin to share your knowledge with others. Sharing knowledge and helping others is part of our core philosophy – this is what we do!


Service through teamwork is central to LabAnswer. We are passionate about teaming with each other, our partners, and our clients to provide exceptional solutions that accelerate our clients’ scientific endeavors to improve and save lives. We believe effective teamwork is a result of each member finding personal fulfillment in subordinating personal prominence to meet team goals. You will be working with like-minded, committed, smart people. You will find mentors who invest in your personal growth and colleagues whose growth depends on your investment in them. Being part of the team means sharing the responsibility for meeting the challenges and sharing the rewards of success.

Culture & Values

Becoming the company we desire to be is a journey to which we are firmly committed. We have a long-standing and unique company culture, built upon personal integrity, character, and openness; we expect honesty in every relationship. You have the responsibility to deal with clients, partners, and colleagues with honesty and integrity. We pursue excellence while acknowledging our imperfection. Dedicated to continuous improvement, we regularly discuss and elicit feedback on the company’s goals, strategy and performance.

Personal & Professional Development

We encourage and empower you to develop to your full potential and to take personal ownership for charting your own course with the support and mentorship of your management team. Our work is challenging, requiring critical thinking and a willingness to stretch outside of your comfort area. As you take on new responsibilities, a team of people is available to help you be successful. Desiring to improve and being teachable are key to personal growth. With access to valuable training materials and the expertise of dozens of talented colleagues, you have a truly unique opportunity to grow as a consulting professional, to learn multiple software applications, and possibly even to pursue multiple career paths.

Work/Life Balance

We promote a healthy balance between the rigors and demands of providing exceptional solutions for our clients and your personal life. As a member of the LabAnswer traveling consultant team, you can live anywhere, work from home when not traveling, work from the client office if nearby, and expect extra support when your travel becomes heavy. Alternatively, as a member of our Center of Excellence, you will work primarily from a LabAnswer office. Our commitment to developing leaders aims to equip more team members to take on client and consultant-management responsibilities, sharing leadership opportunities among many, rather than just a few. Our benefit programs aim to encourage you to manage your health and well-being through intentional commitment to your physical, mental, emotional, and spiritual development and care.


We will challenge you in ways that let you demonstrate outstanding effort and results, leading to special recognition for your service above and beyond the norm. Furthermore, your commitment to developing others and yourself will position you for recognition and advancement as the company requires more leaders with demonstrated potential.

LabAnswer Reviews

Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark Everding
40 Ratings
  • Helpful (3)

    "Warm Company Culture/Unbeatable Career Starter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate > Consultant in Orlando, FL
    Former Employee - Associate > Consultant in Orlando, FL
    Positive Outlook
    Approves of CEO


    > Friendly culture - very flat hierarchy for a company that has a relatively traditional structure
    > Outstanding health, retirement, wellness benefits
    > Large enough to be stable, provide plenty of expertise/training to learn from, and offer continuous & diverse projects to work on
    > Small enough for individuals to have a big influence on where the company goes if they so choose
    > Family feel - people (including management) genuinely care about and invest in employees and each other
    > Rare entry-level positions with great growth opportunities for aspiring computer professionals
    > Magically combines the cultural feel of a modern startup with the coherence and accountability of a large corporation (LabAnswer clients are mostly big pharma organizations)

    LabAnswer cares about its people. From a human/cultural perspective, from the top to bottom, people are fun, genuine, generous, and look out for one another because it's the right thing to do. From a business perspective, LabAnswer management recognizes that LabAnswer consultants are literally their company product, and so they provide training, encourage mentorship, and will even fall on a sword with a client to protect them.

    LabAnswer is working hard to cultivate a big younger generation of consultants and technical experts in the industry. The work is a fantastic opportunity for recent graduates to get started in the "real world," complete with tons of training opportunity, different flavors of projects, and management support and investment. For entry level positions, early promotions and raises come quickly and often if you take the time to learn.

    If you are explicitly interested in doing work in the pharmaceutical/laboratory software space, this is a fantastic company to work with to gain a plethora of experiences.

    If you are just getting started in a career in software development/support/project management and are looking for an opportunity to get off the ground, this is a fantastic opportunity. It sure launched my career.


    > Consultants on support projects experience high burn-out rates due to long and/or unpredictable hours of support
    > Early promotions and raises are clear and frequent; higher advancement becomes difficult due to fewer positions available (high retention/stability in upper management)
    > Pay is based on Floridian standard of living with no income tax: may be lower than some software companies with similar work offer.

    Consultants who work on support project teams are living that support life: unpredictable, long-houred, potentially tedious, and a bit enslaved by the clock. While the best technical consultants gained their expertise working support, many resent the long hours needed to fulfill the obligations to the client while only being paid a fixed salary. I was never on a support team, so I never experienced this personally, but many of my friends did and they had a hard time with this.

    Advice to Management

    Keep fostering mentorship opportunities; cycle EAS staff to avoid burnout; do as much as you can to help on-site consultants feel included

See All 60 Reviews

LabAnswer Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty



  1. Helpful (1)  

    Informatics Associate Interview

    Anonymous Interview Candidate in Orlando, FL
    No Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at LabAnswer (Orlando, FL) in February 2017.


    they first sent me an assessment test to take online via codify. Then few days later, a skype interview was taken which lasted for approximately 30 minutes- he asked basic behavioral questions. Once you pass that, they call you in for an on site interview which they pay for your flight, rental car, and hotel (decently nice). on site interview was about 3 hours long- first talked with the recruiter, then took another assessment test, which they give you an hour to do, then an interview with two interviewers, and then a final interview with the manager. I thought I did well overall, but did not get an offer. Also did fairly decent on the assessment test. I sent them an email for their feedback why i didn't get the offer, but they never responded.

    Interview Questions

See All 23 Interviews

LabAnswer Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

LabAnswer Locations

Work at LabAnswer? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate