Working at Lahey Hospital & Medical Center | Glassdoor

Lahey Hospital & Medical Center Overview

Burlington, MA
1001 to 5000 employees
Lahey Health
1923
Nonprofit Organization
Health Care
$5 to $10 million (USD) per year
Join the team that is taking the lead in creating what is next in healthcare - a different model of care that delivers clinical excellence close to home and is committed to helping our communities become and stay healthy. Lahey provides integrated services and a continuum of ... Read more

Mission: Changing Health Care: At Lahey, our mission is predicated on delivering care in the most appropriate and cost-effective setting without compromising quality. Our model of care is not just aspirational – we’re proving it every day. Together we can fix the ... Read more

Company Updates

  • We are holding an Open House at Skybokx 109 in Natick, MA tomorrow, 5/23 for OR RNs and Technicians! Appetizers and drinks will be served. Hope to see you there! Please see more details and pre-register by clicking the link below:

    Lahey RN Open Houses

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  • Reminder that our 1st OR RN Open House is on 5/23 in Natick, MA! See more details and pre-register by clicking the link below:

    Lahey RN Open Houses

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Lahey Hospital & Medical Center – Why Work For Us?


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When Frank Lahey, MD, founded a group practice in 1923, his vision was unique: Every component of a patient's health care would be coordinated under one roof. Today, Lahey Hospital & Medical Center still offers a distinctive patient experience. 

With its longstanding culture of specialized teams directly available to individual patients, and a work ethic that combines the highest competence with the utmost compassion, Lahey is unique among medical centers and teaching hospitals-because Lahey teams do more than care for you. They treat you right. 

Lahey Hospital & Medical Center is a physician-led, nonprofit group practice. More than 500 physicians and 5,000 nurses, therapists and other support staff work together to provide compassionate care and superior patient outcomes. Lahey's multidisciplinary approach allows patients access to preeminent physicians from virtually every medical specialty, who cooperate to develop personalized treatment plans for each patient. 

From advanced technology to research and medical education, Lahey Hospital & Medical Center combines the renowned specialty resources of its medical centers with top-quality primary care services at community-based practices throughout northeastern Massachusetts. 

Lahey Hospital & Medical Center, Burlington, encompasses an ambulatory care center serving more than 3,000 patients each day and a 317-bed hospital. Lahey Medical Center, Peabody, serves more than 800 outpatients each day and includes a 10-bed hospital. Both feature 24-hour emergency departments, and an American College of Surgeons verified Level II Trauma Center is based at the Burlington facility.

  • The Cerebrovascular Disease Center is among the most advanced in the region for the treatment of strokes and brain aneurysms.
  • The liver transplantation team was the first in New England to perform adult living-donor transplant procedures. In addition, surgeons are using minimally invasive laparoscopic methods, reducing the surgical recovery time for conditions such as kidney disease and bladder cancer.
  • The Landsman Heart & Vascular Center at Lahey Hospital & Medical Center is one of the largest in the region. Through partnerships with local hospitals, Lahey physicians are providing New England communities with expertise in advanced cardiology services such as angioplasty and electrophysiology, and helping to train other physicians.

Lahey's community-based physicians have a wide range of special interests. The community group practices feature adult internists, pediatricians and family practice specialists. These practices enable Lahey Hospital & Medical Center to serve communities as diverse as Amesbury on the North Shore, Lexington in Boston's northwestern suburbs, and Haverhill on the New Hampshire border. 

Our Mission

Lahey Hospital & Medical Center, as one of the world’s premier health care organizations, will:

  • Provide superior health care leading to the best possible outcome for every patient;
  • Exceed each day our patients’ high expectations for service;
  • Advance medicine through research and the education of tomorrow’s health care leaders;
  • Promote health and wellness in partnership with the diverse communities we serve.

Our Goal

To care for our patients:

  • With compassion and openness
  • With unsurpassed expertise
  • With a drive for continuous learning and improvement
  • With respect, caring, teamwork, excellence and commitment to personal best.

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A Place Where Professionals Want to Work

At Lahey Hospital & Medical Center, patient care always comes first. Because of our focus on excellence in patient care, Lahey Hospital & Medical Center continues to attract the best people across all departments and disciplines. 

The first requirement for creating this environment is the expectation that all colleagues, regardless of their job, will be treated with dignity and respect. Beyond that, colleagues are provided with a safe work environment where they feel confident in their daily practices, supported by modern technology. 

Constantly scanning the market from which our colleagues are drawn, Lahey Hospital & Medical Center reviews benefits and pay practices to ensure we remain competitive. A variety of incentives are offered to encourage our colleagues to work the demanding shifts and schedules required for patient care. 

Mandatory overtime is not part of our management practices at Lahey Hospital & Medical Center. Patient care staffing ratios are carefully engineered to meet patient acuity requirements. 

A practice that is perhaps unique to Lahey involves our direct care staff reviewing patient acuity and matching patient needs to available care providers. Beds remain open only when they can be staffed according to these standards. This ensures the consistent delivery of quality patient care.

An Environment Thriving with Education and Research

Lahey Hospital & Medical Center encourages colleagues to continually focus on learning. Lahey believes that continuing education gives colleagues the opportunity to acquire new skills and grow along with our organization. 

Lahey Hospital & Medical Center is a world-renowned teaching hospital affiliated with Tufts Medical School. A wide variety of medical/surgical internships, residencies, and fellowships are available. 

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Our mission at Lahey Hospital & Medical Center, a teaching hospital of Tufts University, is to provide superior health care leading to the best possible outcome for every patient. We also reach beyond our own doors through our Community Benefits Initiative, which is committed to improving the health and quality of life of community residents by supporting local organizations aligned with this mission. Through this initiative, we are able to provide funding and support to community-based programs that better the lives of our neighbors. In recent years, we have focused on the needs of senior citizens, children and victims of domestic violence.

Lahey Hospital & Medical Center affirms its commitment to identifying and serving the health and wellness needs of its community through our Community Benefits Program.

The foundation of this program is based upon a collaborative initiative between Lahey Hospital & Medical Center employees, community leaders, representatives of community agencies, and community residents. Through collaborative planning, coalition building and financial support, Lahey's Community Benefits Initiative strives to serve as a leader and a catalyst for positive change within the community. Services to improve the health status of community members will be implemented in conjunction with community providers.

Through its ongoing Community Benefits Initiative, Lahey Hospital & Medical Center will maintain strong community ties by working toward promoting the health and wellness of the community members we serve. This commitment of offering community benefits services will be in alignment with Lahey Hospital & Medical Center's mission of providing care of the highest quality.

Lahey Hospital & Medical Center Reviews

2.6
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Approve of CEO
Lahey Hospital & Medical Center CEO Joanne Conroy, MD
Joanne Conroy, MD
38 Ratings
  • "Medical Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lahey Hospital & Medical Center full-time

    Pros

    Great 403B plan, tuition reimbursement program.

    Cons

    Lousy insurance plans, super expensive with high co-pays.

    Advice to Management

    Not from this position

See All 173 Reviews

Lahey Hospital & Medical Center Interviews

Experience

Experience
51%
25%
22%

Getting an Interview

Getting an Interview
57%
15%
7%
7
3
3
3

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Supply Chain Analyst Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Lahey Hospital & Medical Center (Boston, MA) in June 2017.

    Interview

    HR is not professional.

    I got an interview with director and managers. It was a great conversation and people are very nice and professional.

    I got the second interview soon to talk with teams. I prepared a lot and felt excited about this opportunity. Two days before the interview, the HR partner called me suddenly asked me, do you need a sponsorship. I said yes. She said, sorry, I will cancel your next meeting with teams because we don't provide sponsorship. She doesn't reply my email anymore.

    The HR is very unprofessional. She didn't do her homework as an HR. When I applied for the job online, she should notice that I checked box - Need a sponsorship. The process took two weeks. She wasted both my time and manager's, teams time.

    Anyway, it will be nice to work with supply chain teams. They are professional and excited about their work. It is still a good experience.

    Interview Questions

See All 28 Interviews

Lahey Hospital & Medical Center Awards & Accolades

  • NAPBC (National Accreditation Program for Breast Centers) Accreditation, National Accreditation Program for Breast Centers, 2017
  • 100 Top Hospitals, Thomson Reuters 100 Top Hospitals, 2014
  • Best Hospitals in Massachusetts(7th), US News & World Report, 2012
  • Top 50 Cardiovascular Hospitals, Top 50 Cardiovascular Hospitals, 2012
  • Aetna Institute of Quality® (IOQ) Cardiac Care Facility, Aetna Institute of Quality® (IOQ) Cardiac Care Facility, 2011
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