Mission: To enhance health and serve our community.
Lakeland is a health system nationally recognized for delivering exemplary patient experiences and clinical outcomes. Our team of over 3,826 diverse and highly trained professionals works together to provide excellent medical services at locations throughout southwest Michigan.
More than 502 primary and specialty care physicians and other licensed providersfrom all over the world practice medicine at Lakeland Health—Berrien County’s number-one employer.
With a rich history that dates back to the 1800s, Lakeland is a not-for-profit, community-owned health system that today includes three hospitals, an outpatient surgery center, a regional cancer center, rehabilitation centers, 2 long-term care residences, home care and hospice services, and 34 affiliate physician practice locations.
The hospitals of Lakeland have always offered essential healthcare services to everyone, regardless of their ability to pay. Lakeland continually works to create an integrated system of care that is accessible, affordable, compassionate, and responsible. See detailed financial information about Lakeland in our latest annual report. Lakeland Health is accredited by the Joint Commission on Accreditation of Healthcare Organizations and has received national recognition for our safe, high-quality care. Click here to learn how we compare with other health systems, and why you can be confident choosing Lakeland.
We are completely committed to the mission of Lakeland to provide "safe, high quality, compassionate, patient-centered care." We understand that we are a valuable part of the Lakeland team and that our role is critical to the success of Lakeland's mission. In that spirit, we aspire to be a role model of the following TRAITS linked to our success.
We value TEAMWORK. We recognize that highly effective and highly reliable teams are required to deliver exceptional patient care. We are committed to work collaboratively and to recognize daily the contributions of others. We will freely and promptly share information with those who need it from us or from our department.
We will treat others with RESPECT. We value the opinions, beliefs, and desires of those with whom we work and those it is our privilege to serve. We are committed to appreciate and learn from the rich diversity within our workplace and among our patients and their families. We will make it safe for others to speak up, disagree, share concerns, make suggestions, question decisions, admit mistakes or try new ways to improve our care.
We will ensure ACCOUNTABILITY. We will take responsibility for all that happens in our area. We will not blame others but will work with our team to resolve any issue that stands in the way of taking exemplary care of our patients and of each other. We will respectfully confront those who may not be living up to Lakeland's mission and core values regardless of their role or position. We will escalate any problems that We are unable to resolve to those best positioned to help.
We will work to be an INSPIRATION. We understand that it is a privilege to be entrusted with the life and health of those we serve. We understand the difference between just showing up and being fully engaged. Each and every day, through our words and our actions, we will strive to inspire those around us to be their best and to give their best.
We will TRUST. We will behave in a way that earns and conveys the sense that we can rely on each other with confidence. When we don't fully understand the intent or decision of those around us we will first look for a charitable, rather than a critical, explanation. We will always assume first the good intentions of others. We will behave, and ensure that others behave, in ways that are always ethical and unquestionably honest.
We will focus on SAFETY. Each and every day we will remain focused on preventing harm to patients, visitors and associates. We will continuously watch for, and immediately intervene, when anyone may be at risk for physical or emotional harm. Safety is our job wherever we are and whatever we do. We will require all those we encounter to understand and behave in ways that are safe.
If you’re passionate about helping others and value teamwork, treating people with respect, being accountable, inspiring others, trust, and keeping your patients and colleagues safe, then we invite you to explore our many career opportunities.
Lakeland Health, southwest Michigan’s largest employer, has been named in the nation’s 100 Top Hospitals® by Truven Health Analytics and received many other awards for quality outcomes, excellent value, and patient care.
Why is Lakeland Health an awesome place to work?
We believe that in order to save lives, you must work as a team. Our nurses are brave, strong, resilient, and focused. Every day we are inspired to help because we are caring for our neighbors, friends, and family.
We are kind, loving, and trust one another. This isn’t just “a job” it’s family.
We are a family that has each other’s backs and respects individuality. We work hard while understanding the importance of maintaining a healthy work-life balance.
Who are we and where are we located?
Hold up your left hand and form a mitten; now look at the bottom of your little finger. We are in the lower southwest corner of Michigan, right on THE Lake.
This is a close knit community, full of Midwest hospitality and humor. We love our big lake and proud to be nestled between sandy beaches, endless orchards, vineyards, and quiet country-living.
See for yourself why time spent at the lake, is time well spent. CLICK HERE
Competitive salaries, tuition reimbursement, leadership opportunities, and great benefits— We’ve got that covered.
Volunteers play a vital role in creating a positive, patient-focused tradition at Lakeland Health. Volunteers enhance the hospital experience for patients and their families and assist staff in providing exemplary care and service.
People volunteer for many reasons, but most agree that the greatest benefit of volunteering is the satisfaction that comes from helping others and contributing to the community. Through their generous donations of time, volunteers truly make a difference for patients, families and visitors.
Volunteers can work directly with patients or in one of our many non-patient settings. Flexible schedules are available.
Adult Volunteer 18 years of age or older
High School students 14 years of age or older
Available to volunteer 3 - 4 hours per week
Able to commit to volunteering for 6 months
Willing to follow Lakeland dress code standards
Customer service oriented
Able to attend orientation and training
Pass a criminal background check
I have been working at Lakeland Health full-time (More than 8 years)
Genuine and caring.
Chance to positively impact people's lives EVERY SINGLE DAY.
Purposeful work: we serve our community.
It's hard not to want to get involved in everything because there is such opportunity to make a difference and be a part of amazing initiatives!
Advice to Management
Stay genuine and authentic, it matters!
Behavioral Event Interview process. Initial interview via phone with HR followed by interview in person with manager and possibly interview with the team. Can be a long process.
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