Mission: TO SET THE STANDARD OF EXCELLENCE FOR CARE, SERVICE, AND FAIRNESS IN OUR COMMUNITIES.
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WE PIONEERED RETAIL HEALTHCARE IN 2008 TO DELIVER CARE THE WAY YOU'D EXPECT; WITH EXCEPTIONAL SERVICE.
Legacy ER & Urgent Care practices a straightforward premise; deliver emergency services while providing extraordinary customer experience and only billing for the care you need.
EMERGENCY ROOM & URGENT CARE UNDER ONE ROOF
Legacy is the largest dual provider of both emergency and urgent care in the country, but unlike most emergency rooms or urgent cares, we only bill for the level of services needed. Over 80% of our 80k+ annual patients, get treated and billed at an urgent care level.
THE NATION'S LEADING HEALTHCARE CUSTOMER SERVICE ORGANIZATION
Retail healthcare means setting expectations high and delivering them every day. Legacy empowers its teams to make decisions as if they were caring for a family member. Legacy's patient experience is designed to make your care, time, and your loyalty our top priority. This commitment has led Legacy into a category of its own in customer service. Legacy now ranks in the top 1% of global retailers for customer service excellence.
AWARDS ONLY MEAN ONE THING - WE'RE MEETING YOUR EXPECTATIONS
Legacy ER & Urgent Care is one of the most awarded healthcare organizations in Texas.
SMU Cox Top 100 Businesses
#56 2017 Fastest Growing Business in DFW
#64 2016 Fastest Growing Business in DFW
Frisco TX Best of Business
Winner 2014, 2012
Finalist 2016, 2015, 2014, 2013, 2012, 2011
Additional recognition (most recent)
I have been working at Legacy ER full-time (More than 3 years)
Pros
Amazing people and culture - there is no place in healthcare that has the vibe and the feeling of changing healthcare
Cons
There are no cons to Legacy except they have to share industry space with the out-of-network con artists that are giving the industry a bad reputation
Advice to Management
Keep up the amazing work
Let us know if we're missing any workplace or industry recognition – Add Awards