Working at Legacy ER | Glassdoor

Legacy ER Overview

Plano, TX
201 to 500 employees
2008
Company - Private
Health Care Services & Hospitals
Unknown / Non-Applicable
WE PIONEERED RETAIL HEALTHCARE IN 2008 TO DELIVER CARE THE WAY YOU'D EXPECT; WITH EXCEPTIONAL SERVICE.
Legacy ER & Urgent Care practices a straightforward premise; deliver emergency services while providing extraordinary customer ... Read more

Mission: TO SET THE STANDARD OF EXCELLENCE FOR CARE, SERVICE, AND FAIRNESS IN OUR COMMUNITIES.

Company Updates

  • http://glassdoor.com/slink.htm?key=vQMsD

  • INtuitive Health launches partnership with Riverview Health in Indianapolis! Click to read more.
    http://glassdoor.com/slink.htm?key=vQ6zA

See AllSee All

Legacy ER – Why Work For Us?


WE PIONEERED RETAIL HEALTHCARE IN 2008 TO DELIVER CARE THE WAY YOU'D EXPECT; WITH EXCEPTIONAL SERVICE.

Legacy ER & Urgent Care practices a straightforward premise; deliver emergency services while providing extraordinary customer experience and only billing for the care you need.

EMERGENCY ROOM & URGENT CARE UNDER ONE ROOF
Legacy is the largest dual provider of both emergency and urgent care in the country, but unlike most emergency rooms or urgent cares, we only bill for the level of services needed. Over 80% of our 80k+ annual patients, get treated and billed at an urgent care level.

THE NATION'S LEADING HEALTHCARE CUSTOMER SERVICE ORGANIZATION
Retail healthcare means setting expectations high and delivering them every day. Legacy empowers its teams to make decisions as if they were caring for a family member. Legacy's patient experience is designed to make your care, time, and your loyalty our top priority. This commitment has led Legacy into a category of its own in customer service. ​Legacy now ranks in the top 1% of global retailers for customer service excellence.

AWARDS ONLY MEAN ONE THING - WE'RE MEETING YOUR EXPECTATIONS
Legacy ER & Urgent Care is one of the most awarded healthcare organizations in Texas.
SMU Cox Top 100 Businesses
#56 2017 Fastest Growing Business in DFW
#64 2016 Fastest Growing Business in DFW
Frisco TX Best of Business
Winner 2014, 2012
Finalist 2016, 2015, 2014, 2013, 2012, 2011
Additional recognition (most recent)

  • 2017, 2016 SMU Cox Business School Top 100 Private Business
  • 2017, 2016 Readers Choice: Top ER, Top Urgent Care, Top Physician
  • 2017, 2016, 2015, 2014, 2013 Frisco Business of the Year Nominee
  • 2017, 2016, 2015, 2014, 2013, 2012, 2011 DMagazine Best Of
  • 2017, 2016,2015,2014 Top Charitable Business of the Year - Frisco
  • 2017, 2016, 2015, 2014, 2013, 2012, 2011 Best of Living Magazine

Legacy ER Reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Thom Herrmann
1 Rating
  • Featured Review

    "It is no accident this company is know nationwide for it's customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Plano, TX
    Current Employee - Marketing in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Legacy ER full-time (More than 3 years)

    Pros

    Amazing people and culture - there is no place in healthcare that has the vibe and the feeling of changing healthcare

    Cons

    There are no cons to Legacy except they have to share industry space with the out-of-network con artists that are giving the industry a bad reputation

    Advice to Management

    Keep up the amazing work

See All 14 Reviews

Legacy ER Photos

Legacy ER photo of: Board Certified ER trained physicians
Legacy ER photo of: When your here you're part of a team!
Legacy ER photo of: Legacy is the nation's leading healthcare customer service organization
See All PhotosSee All

Legacy ER Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Legacy ER? Share Your Experiences

Legacy ER
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or