I worked at Lego Group (More than a year)
Great people, awesome discount, and potential for bonuses.
Customers that expected more than we can give them.
I applied online. I interviewed at Lego Group (Enfield, CT) in March 2017.
Process took around 2 weeks. I did an initial phone interview with an HR recruiter, who then scheduled me for an in-person interview at the HQ in Enfield, CT. The interview was pretty lackadaisical yet pleasant; the first person I met with asked a lot of the important questions and gave details/expectations about the position, while the 2nd person (the manager who would've been my boss), was laid back.
He didn't ask specific questions, brought a snack to the interview, and munched away while I would answer his questions. He seemed distracted and unengaged, but wasn't rude, so I hoped since the previous person had been more thorough in the interview questions, his approach was to just suss out my personality. The position required someone bilingual in English and Spanish. The most interest he paid during the interview was to ask, "This isn't required, but do you speak Portuguese?" I said I didn't speak it, but since it's derived from Latin, I can pick up the gist of it. He seemed uninterested again, then asked, "Someone told me this - I don't remember who - but they said that Spanish spoken in Mexico is different than Spanish spoken in Spain. Is that accurate?" In retrospect, that was a very bad sign. He then went on to detail how urgently he needed someone who would know Spanish and be able to help grow LEGO's outreach in the Mexico/South American market, which is more of a task suited to a marketing/management role than a Social Media Engager.
A week later, I got the call that I was rejected for the role, and the feedback was "They walked away without having a real sense on whether or not you had the experience and how you would deal with tasks," and that "a lot of the conversation went off topic for them." This was pretty insulting, as all the off-topic moments were initiated by the interviewers, and if they didn't feel they were getting the answers they needed, they could've directed the conversation/questions better or asked, "Can you be more specific/elaborate more on this?" It's pretty pathetic that such a large company as LEGO with such a coveted reputation in the industry doesn't seem to train staff on how to conduct interviews, and then turns it around as a negative onto the candidate. This is the second poor job opportunity experience I've had with their interview process, so I don't see myself applying for a job at LEGO again.
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