Working at LendingClub | Glassdoor

LendingClub Overview

San Francisco, CA
1001 to 5000 employees
2006
Company - Public (LC)
Banks & Credit Unions
$100 to $500 million (USD) per year

Working at LendingClub

LendingClub (NYSE:LC) is America’s largest online credit marketplace, facilitating personal loans, auto refinance, business loans, and financing for elective medical procedures and K-12 education and tutoring. Borrowers access lower interest rate loans through a fast ... Read more

Mission: Since 2007, we’ve been bringing borrowers and investors together, transforming the way people access credit. Over the last 10 years, we've helped millions of people take control of their debt, grow their small businesses, and invest for the future.


Glassdoor Awards

Top CEOs: 2015 (#3)

LendingClub Video

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LendingClub – Why Work For Us?


What We Do

We are America's largest online marketplace connecting borrowers and investors, facilitating personal loans, business loans, and financing for elective medical procedures. Borrowers access lower interest rate loans through a fast and easy online or mobile interface. Investors provide the capital to enable many of the loans in exchange for earning interest. We operate fully online with no branch infrastructure, and use technology to lower cost and deliver an amazing experience. We pass the cost savings to borrowers in the form of lower rates and investors in the form of attractive returns. We’re transforming the banking system into a frictionless, transparent and highly efficient online marketplace, helping people achieve their financial goals everyday.

“LendingClub’s platform has the potential to profoundly transform traditional banking over the next decade.”

-- Larry Summers, 71st Secretary of the Treasury of the United States of America; LendingClub Board member

The LendingClub experience is friendly, transparent and empowering:

  • As a personal loan or business loan borrower, you can get an instant quote in minutes with no impact to your credit score. Once you select an offer, you can watch as funds are committed by investors who are choosing to invest in you and your success.
  • If you’re investing, you can open an account in minutes and build a portfolio of hundreds or thousands of loans made to quality borrowers. You’ll receive monthly payments of principal and interest, which you can withdraw or reinvest.
  • If you’re looking for medical financing, you can apply online or through our network of more than 10,000 providers across the country.
  • No matter what kind of loan you’re interested in, everything is done online, so the whole process is fast, convenient and private.
  • All loans facilitated by Lending Club are issued by a bank and subject to the same consumer protection, fair lending, and disclosure requirements as any other bank loan.
“LendingClub is helping reinvent the consumer lending industry”

-- Mary Meeker, Kleiner Perkins, LendingClub Board Member

Our Growth

Until recently, the massive $3 trillion consumer lending market remained largely untransformed by technological innovation. Most people received their credit from traditional financial institutions such as banks, credit card companies, and credit unions, and invested in traditional vehicles like stocks and bonds. LendingClub’s innovation was designed to offer a simple, low cost, convenient and beneficial alternative to both borrowers and investors. As with a mutual fund, our reputation with investors rests on our track record of performance and transparency. Since we were founded we’ve facilitated billions of dollars in loans and built a trusted brand by delivering exceptional value and satisfaction to both borrowers and investors.

 

Our Awards

We’re proud to be recognized as a leader for our growth and innovation, including being named a CNBC Disruptor 50 for the second year in a row. The annual roundup recognizes “the country’s most ambitious and innovative companies changing the economy and overall business landscape.” We’ve also been prominently recognized as a leader for our growth and innovation, including being named one of Forbes’ America’s Most Promising Companies three years in a row, awarded as a 2012 World Economic Forum Technology Pioneer, and chosen as one of The World’s 10 Most Innovative Companies in Finance by Fast Company in 2013.

“LendingClub has created an innovative platform that provides investors with low cost access to high quality consumer credit assets, and at the same time makes credit more affordable to consumers,”

--John Mack, Chairman Emeritus, Morgan Stanley; LendingClub Board Member

Benefits

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, 100% paid medical and dental insurance, and a 401k matching program.


Great Environment

We also offer some unexpected benefits you'll love — like healthy free snacks and drinks, game rooms, a talented barista in our very own coffee shop, a relaxation space, and an amazing and convenient location in downtown SF, plus a second location outside Boston in Westborough, MA.


Market Leader

More importantly, we're the clear market leader, which gives us incredible momentum and resources. As Forbes put it, "While not often thought of as a "sharing economy" company, given the massive size of the financial industry LendingClub could end up being one of the most disruptive-and largest-companies in this sector."

LendingClub Recognition and Awards



We pride ourselves in offering an award winning approach to investing and borrowing. Below is a collection of awards and recognitions we have accumulated over the years.


Economist Innovation Award

Economist Innovation Award
Winner: Consumer Products

Inc.500

Inc.500 
Ranked one of America’s Fastest Growing Private Companies

CNBC Disruptor 50

CNBC Disruptor 50
Disruptor 50

EY

EY's Venture Capital Award of Excellence
Renaud Laplanche - 2013 Winner

EY

EY Entrepreneur Of The Year
Renaud Laplanche - Northern California Winner

The World’s Top 10 Most Innovative Companies in Finance

2013 AlwaysOn Global 250
Winner: Consumer Internet

The World’s Top 10 Most Innovative Companies in Finance

CNBC Disruptor 50
Companies that are changing how we spend, fund, transfer money

The World’s Top 10 Most Innovative Companies in Finance

Most Innovative Companies 2013
The World’s Top 10 Most Innovative Companies in Finance

Best Peer-to-Peer of Social Lending Service

2012 Plutus Awards
Winner: Best Peer-to-Peer of Social Lending Service

2012 AlwaysOn Global 250

2012 AlwaysOn Global 250
Winner: Consumer Internet

2012 Technology Pioneer Award

World Economic Forum
Winner: 2012 Technology Pioneer Award

Best Peer-to-Peer of Social Lending Service

2011 Plutus Awards
Winner: Best Peer-to-Peer of Social Lending Service

2011 AlwaysOn Global 250

2011 AlwaysOn Global 250
Winner: Consumer Internet

2011 Webby

2011 Webby Award
Winner: Bank/Bill Paying

top 300 Startup 2011 - fundedIDEAS

2011 fundedIDEAS
Winner: Top 300 Startups

2010 WebAward

2010 WebAward
Winner: Best Investment Web Site

OMMA Awards 2010

OMMA Awards 2010
Finalist: Financial Services/Banking/Investments

2010 AlwaysOn Global 250

2010 AlwaysOn Global 250
Winner: Consumer Internet

2010 American Business Awards

2010 American Business Awards
Financial Services Finalist

Webby Awards 2010

Webby Awards 2010
Official Honoree: Banking/Bill paying
Official Honoree: Financial Services

The 2010 Shorty Awards

The 2010 Shorty Awards
Best Finance Content on Twitter - Nominee

Bestcovery

Bestcovery
Best Peer to Peer Lending Company

Harvard Business Review

Harvard Business Review
Top 20 Breakthrough Ideas 2009

2009 Stevie Awards

2009 Stevie® Award
Banking Website of the Year

The Webby Awards 2009

The Webby Awards 2009
Honoree: Banking/Bill Paying
Nominated: Financial Services

Peer Lending Wealth

Peer Lending Wealth
Top Customer Returns Award 2009

W3 2008 winner

W3
Silver Award Winner

Web Marketing Association's WebAward

Web Marketing Association's WebAward
Outstanding Achievement in Web Development

People Success

The People Success Department focuses on creating a culture at LendingClub that is inspiring, innovative, collaborative and exciting! Find out why our employees love this team:

 

Technology 

Our Technology team is charged with developing and deploying the technology that is transforming the banking system. This group of Data Scientists, Java Engineers, UI Architects (and more!) are at the center of building LendingClub, the world’s largest online credit marketplace, and radically changing the way lending and investing operates. 


Investor Services

Meet our Investor Services team! Responsible for onboarding and educating platform investors, this team is focused on building investment products that furnish a great customer experience while providing access to a unique asset class.


Credit

Watch our new Job Spotlight video featuring members of our Credit Team! This team of analytical and critical thinkers is a core component in the process of helping creditworthy borrowers get loans through LendingClub.


Member Support 

LendingClub is looking for Member Support Representatives to be a part of the Customer Support Team. Member Support Representatives are at the forefront of borrower communication and work in a dynamic and fast-paced environment. Utilizing both email and telephone systems, these team members respond to questions about our programs, assist clients in navigating our website, and initiate calls to resolve member issues. We are looking for experienced candidates with a passion and commitment to service excellence to join our team!


Fraud

Meet the Fraud Team; responsible for protecting LendingClub’s platform from fraudulent activity, this growing department is full of amazing people. If you're curious and like asking questions, this could be the right fit for you! Join the club!



Customer Development 

As the first point of contact for new members, our Customer Development team has the opportunity to create a great first impression for our borrowers. Through outstanding communication, this department helps new members navigate the application process, facilitating a seamless customer experience.


Payment Solutions 

We call it Payment Solutions because it's all about communication and problem solving. If you love fun, fast-paced days and friendly competition, check out our Payment Solutions department!   

LendingClub Reviews

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LendingClub President and CEO Scott Sanborn
Scott Sanborn
143 Ratings
  • "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Specialist in San Francisco, CA
    Former Employee - Credit Specialist in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at LendingClub full-time (More than a year)

    Pros

    Free breakfast
    Great location
    Great co-workers

    Cons

    I can't think of any Cons at this time.

See All 369 Reviews

LendingClub Photos

LendingClub photo of: LendingClub in Downtown San Francisco
LendingClub photo of: 5th Floor Meeting Space
LendingClub photo of: 2nd Floor Auditorium
LendingClub photo of: 5th Floor Meeting Space
LendingClub photo of: 19th Floor Workspace
LendingClub photo of: 2nd Floor Reception
See All PhotosSee All

LendingClub Interviews

Experience

Experience
43%
17%
40%

Getting an Interview

Getting an Interview
49%
26%
13%
8
2
1
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (8)  

    Associate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Interview

    I sent in my resume & then took time out of a vacation to come in for an interview. The interview went well & everyone was friendly--I thought. Turns out they were apparently concerned that I didn't have positive things to say about my current employer. That's an odd concern given that I'm trying to leave. LendingClub then contacted my current employer and mentioned that I didn't have positive things to say about it!!! That has really hurt my current position. As icing on the cake they didn't bother sending me any sort of follow up, their HR also seems flaky. LendingClub poses itself as an alternative to big banks but most of its rapidly-expanding staff comes from big bank backgrounds and that mentality seems to be prevalent.

    Interview Questions

    • Why do you want to leave your current employer?   2 Answers
See All 175 Interviews

LendingClub Awards & Accolades

  • Innovation Award - Consumer Products, The Economist, 2014
  • America's Most Promising Companies, Forbes, 2014
  • Entrepreneur of the Year, Ernst & Young (E&Y), 2013
  • CNBC Disruptor 50, http://www.cnbc.com/id/101734664, 2014
  • Best Places to Work, San Francisco Business Times, 2014
See More

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