Working at Lever | Glassdoor

Lever Overview

San Francisco, CA
51 to 200 employees
2012
Company - Private
Internet
Unknown / Non-Applicable
Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. As the applicant tracking system of choice for Netflix, Eventbrite, Cirque Du ... Read more

Mission: Help the world hire with conviction and unify the people, data, and decisions that align talent to meaningful work.

Company Updates

  • Our Customer Account Executive team is hiring in San Francisco & Toronto! Get to know the members of the "Notorious CAE" at Lever.

    Get to Know Lever's Customer Account Executive Team

    You joined Lever in 2016 well before there was a Customer Account team. What was the opportunity to form a new team, and how does it fit into the wider Sales and Customer Success teams? Back in the fall of 2016 there was a very focused "upsell" team, which was two reps trying to figure things out and close business at the same time!

  • Lindsey Swanson, Lever's Customer Account Executive Manager on her "weird" path from NGOs in South Asia to Sales in San Francisco.

    Lindsey Swanson, Customer Account Executive Manager, on her "weird" path from NGOs in South Asia...

    What is the Customer Account Executive team responsible for at Lever? CAE is a sales team, but we sit at the intersection between Sales and Customer Success. We're measured on net-positive retention?-?in other words, how well we grow and retain revenue from our customer base.

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Lever Video

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Lever – Why Work For Us?


When Lever was founded in 2012, it was based on the early signs that something fundamental was changing in the way people thought about growth.

Scale is everything. Every company is racing to seize millions of users and billions of clicks, and to do so means scaling your employee base faster than previously imaginable.

But with that scale come intense organizational and hiring challenges. We saw it firsthand, as our peers in Silicon Valley were starting companies, bootstrapping teams, and pressing everyone they knew for referrals. Intrepid engineering managers were hacking together custom data dashboards to track their pipelines and analyze their interviewing processes. The top-of-mind issue was not only how to recruit, but also how to recruit the best.

Out of that environment, Lever was born. We want to give companies of the future a better way to form, grow, and sustain teams of talented people, so we set out to bring world-class design and engineering to bear on the challenge of growth.

We were lucky enough to incubate within one of Silicon Valley’s fastest growing companies and work side by side with their team of 30+ recruiters, where we became intimately familiar with the daily pains of their jobs. We learned that a recruiter’s toughest problem was building trust and fostering collaboration with internal stakeholders. It was a problem that no applicant tracking system (ATS) came close to solving.

Few ATSs consider key partners – leadership, hiring managers, and interviewers – to be first-class citizens, and they return the favor by never logging in. Not having the entire organization engaged in the hiring process acutely affects the productivity (and sanity) of the recruiting team.

This critical insight led us to design Lever with every stakeholder in mind. Lever empowers every person in the recruiting ecosystem, bridging the gap between recruiters and hiring managers. We’re reimagining how organizations think about growth, with talent and teamwork at the center. We’re injecting values we respect – collaboration, transparency, and humanity – into the software that will power the next generation of companies.

Design Thinking

Human-centered design is embedded in Lever’s roots. Our founding team members all come from design backgrounds, and what united them from the very beginning was a conviction to utilize the design process to shape their insights before building a product. They wanted to build a tool that got right to the core of the pains around recruiting and hiring, not one that made incremental improvements to an existing process.

For Sarah, Nate, and Randal, creating Lever was just as much about channeling what all the experts knew – recruiters, hiring managers, leaders – to define the problem around recruiting and hiring, as it was about finding the solution. And the more the founders connected with Lever’s future users during six months of intense user research, the more deeply they came to empathize with the users' pains and feel connected to their hopes for the future.

When the founding team was finally ready to design the first Lever mocks, they scrapped all preconceived notions of what an ATS should be. By broadening the problem and reinventing it, they built the world’s first collaborative ATS that solves real problems for real people.

This isn’t design on a pedestal, it’s design for the real world, and we continue to encourage everyone at Lever to consider design as part of their toolkit. We’re never done thinking about the user and applying our roots in design toward building the enterprise apps that will change the world.

Real-time tech

At its core, Lever is a technology company. We’re passionate about building the next generation of web applications that will deliver a seamless, immediately responsive user experience to the future of enterprise software.

But you can’t deliver that experience on top of a platform that doesn't fundamentally support real-time collaboration. That’s why we built Lever on top of DerbyJS – a real-time web framework developed by our CTO, Nate, to keep thousands of connected users in-sync with every click and keystroke. Using the same algorithm that powers Google Docs, Derby enables anyone to collaborate on the same data concurrently. We’re making enterprise software more intuitive, modern, and human. As Lever and Derby co-evolve, we couldn’t be more excited to see incredible amounts of innovation in how software can help people work together, simultaneously, at scale.

We're Leveroos, the Lever employees, the people behind the innovative product and technology that powers many of the world's most influential companies. But what does it mean to be a Leveroo? 

At Lever, we focus on many things: design thinking, human-centered design, stellar hiring, inclusion, just to a name a few. But we also focus extensively on cross-functional empathy. We empathize so much with our customers that are fervently growing and scaling their teams that their feedback makes it into our product. But we also strive to ensure we understand our peers, their context, and their needs. It's something that has grown the incredible culture we have and allows us to make sure all feel welcome, valued, and understood. At Lever, we don't work in silos, and it's important to work well with peers as we all put our best effort forward to do what is best for Lever. 

We have also, since the early days, focused on diversity and inclusion, which complements cross-functional empathy incredibly well. We formed a diversity and inclusion task force when we were a company of just ten employees, and we're so proud to continue our growing efforts as our company grows, too. From hosting D&I panels to including D&I in every new hire onboarding class, we make diversity and inclusion a priority so we can continue to do what we do already: work collaboratively together to learn, develop, grow, and produce world-class products that enable companies to achieve their own goals. 

For more on our culture, visit our Inside Lever blog--let us know what you think! 

We want to change how companies grow their teams.

Working at Lever means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking two steps ahead of the curve, and meeting the high standards we set for ourselves. When we build, we do so in a design-driven way: we value beauty and elegance on the backend just as much as we value it in our users’ experience. And we’re constantly contributing to the open-source community. If these things excite you, we want to hear from you!

Lever Reviews

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Lever Founder, CEO Sarah Nahm
Sarah Nahm
100 Ratings
  • Featured Review

    Helpful (4)

    "Startup that's going places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lever full-time (More than 3 years)

    Pros

    I joined Lever when we were still a Series A company and the entire company could fit around a few lunch tables. I'm grateful for the way Lever has grown and changed, but stuck to its values. Now that we're north of 200 employees, I appreciate the way leadership continues to be transparent, places a lot of trust in employees, and encourages us to act like owners. That, and I really like my coworkers. People here work hard, believe in our mission, and are here to get things done.

    Additionally:
    - Great office space
    - Free, good food
    - We celebrate in a variety of ways (introverts and extroverts alike can take part)
    - Town hall with leadership in all-hands meetings often
    - An actual compensation philosophy + performance / compensation reviews
    - Commuter perks
    - Leadership invests in management and provides resources to managers

    Cons

    Lever is not for everybody. People who don't do well with ambiguity, hard work, and being proactive with their work will generally struggle here.

    We do have turnover like any company, which can be frustrating, but it comes with the territory of being a growing startup.

    We do have some team members that get lost in the minutia and don't focus on serving the business. I've seen this at every company, so I don't think Lever is doing anything wrong, but more acknowledging there's a pocket of that mindset here.

    Advice to Management

    Continue to align with one another and communicate across your team. I've noticed sometimes the left hand isn't aware of what the right hand is doing. Neither hand is wrong, per se, but keeping each other informed helps ICs understand the impact of their work. Your jobs are hard; thanks for all you do. :)

See All 106 Reviews

Lever Photos

Lever photo of: R&D team offsite
Lever photo of: R&D team offsite
Lever photo of: R&D team offsite
Lever photo of: R&D team offsite
Lever photo of: R&D team offsite
Lever photo of: Toronto WeWork where Lever has a dedicated office space
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Lever Interviews

Experience

Experience
80%
6%
14%

Getting an Interview

Getting an Interview
39%
34%
16%
5
4
1
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (5)  

    Implementation Specialist Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeks. I interviewed at Lever (San Francisco, CA) in February 2017.

    Interview

    The most pleasant, enjoyable, and smooth hiring process I've ever been a part of. I was referred by a former colleague, I also submitted my application through Lever. I did my homework and tried to find out as much as possible about the company. I was contacted by a super friendly recruiter a couple of days later. Then I had a phone screen with the recruiter and another phone call with team manager. A couple of days later I was invited for the onsite. The recruiter made sure I have as much insight about who I'm going to be talking to. She offered to call me beforehand and prep me for what to expect. The onsite was great, I got to meet the team and have a coffee with them, they were really interested in who I am. The seemed like a pretty open and fun loving team. Then I spoke with a VP, manager, team member and I got a demo. Everyone was super nice and happy to talk to me. This was by far the best interviewing experience.

    Interview Questions

    • Motivations:
      Why Lever?
      Why now?
      Why are you looking to leave your current company?

      Competencies (behavioral):
      Tell me about your day at work.
      Tell me about your interactions with customers.
      Tell me about your toughest customer interaction.
      Tell me about your process when you don't know something.   Answer Question
See All 79 Interviews

Lever Awards & Accolades

  • 100 Best Workplaces for Women, Fortune, 2018
  • Fortune's 100 Best Workplaces, Fortune, 2018
  • #1 Best Place to Work in the Bay Area, San Francisco Business Times, 2018
  • Best Tech Workplace for Diversity, Tech in Motion (TIMMY Awards), 2017
  • Y Combinator Top 100 Companies, Y Combinator, 2018
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pay Equality Pledge

Committed to paying equitably for equal work & experience

First Job Programs

Maintain entry-level hiring and career development programs to give people career starts

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